Reliance Buyback Program

A buyback program to suit your business

Reliance Commercial Solutions™ helps foodservice operators free up capital during tough times

Running a successful restaurant or foodservice operation is always a uniquely testing balancing act, with the difficulties of sustaining growth and profitability tied into the need to keep customers and products safe and healthy. In the year of COVID-19, that challenge has only intensified. For many businesses, over the last eight months, costs have risen, revenue has fallen, margins are slimmer, and the pressure of providing clean and safe environments has intensified. In short, the landscape has shifted.

In the time of a pandemic, perhaps more than ever, getting the essentials right has never been more important. With all of the moving parts, the last thing that restaurant operators want or need is to have to worry about essentials like HVAC, plumbing, and electrical. Hidden costs and time commitments can bite hard. Thankfully, Reliance Commercial Solutions offers flexibility and security through its exclusive RelianceBuyback Program which makes looking out for the bottom line a little bit easier.

Inspiring confidence

Ownership of residential and commercial equipment comes with costly and time-consuming responsibilities, as even the very best equipment requires maintenance and ultimate replacement in order to perform optimally over a long period of time.

As an operator, making the most of your revenue and capital income has taken on a new importance during COVID-19. Businesses have had to pay previously unnecessary costs like the installation of partitions and barriers, the procurement of personal protective equipment, and other safety measures. That’s one reason why so many businesses are taking advantage of Reliance’s Buyback Program.

The program is a way for restaurant owners who own their current water heaters, or HVAC equipment within a certain age to free up some extra cash. By transferring ownership of that equipment to Reliance, operators could be eligible to earn up to $20,000 in return; money that could be critically useful elsewhere in their operations.

Who qualifies?

If operators’ equipment meets the right criteria, they could be eligible to earn up to thousands of dollars.

First, operators must determine how old their equipment is. They may be able to take advantage of the buyback program if:

  • The water heater is six years old or less
  • The boiler is eight years old or less
  • The furnace unit is 10 years old or less

Operators would then arrange for one of Reliance’s qualified technicians to inspect the equipment to ensure that it meets all the necessary criteria. If the equipment qualifies for the program, Reliance calculates the buyback amount in one of two ways:

  • If there is proof of purchase and installation, Reliance uses this full amount to calculate the total buyback amount.
  • If the proof of purchase is no longer on file, Reliance will provide the business with a quote based on the cost of its own equipment.

Looking out for operators

What’s more, after the buyback is complete, Reliance still looks out for operators’ needs by offering crucial and easy maintenance. The equipment owner is converted to a rental customer at Reliance. As a result, businesses receive the benefits of renting* from Reliance, including one number to call, guaranteed four-hour service call response time, lifetime repairs (including most parts and labour) and maintenance on HVAC equipment** , plus access to a dedicated and qualified team of expert licensed technicians, installers and plumbers. 

Reliance will write a cheque for the depreciated value of your equipment, allowing operators to immediately take that money and invest it elsewhere in their business.

A satisfactory solution

The flexibility and freedom offered by the Reliance Buyback Program resonates with customers, particularly during the time of COVID-19 with operating concerns and hidden costs. Offered not only to restaurants but also hotels and other facilities, it takes the pressure off operators and means they need not worry about finding the right person to come out and service or repair their equipment. With the buyback and rental conversion, the process is simplified to the point where they just pick up the phone and Reliance can show up to repair the equipment.

In short, it takes away the thinking, price negotiating, difficulty of sourcing materials, and all the other testing parts of equipment repair that have become particularly worrisome in 2020. It’s a process that works very well for customers, and that’s why they trust Reliance.

By bringing different solutions like the buyback program, Reliance maintains a position as a go-to solution for commercial owners and operators. Are you a business owner or operator who owns your equipment but feels the need to free up some capital? The Reliance Buyback Program could be perfect for you!

*Rental benefits including service response time, included repair and replacement costs, and buyback are subject to rental program terms and conditions. Standard installation at no charge. Some additional charges may apply in certain cases (e.g. code-required venting).

**Within term according to standard terms and conditions

™ “Reliance”, “Reliance Commercial Solutions” and the Reliance Commercial Solutions logo are trademarks of Reliance Comfort Limited Partnership.

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