By Mo Chaar As sports fans across the country don their team jerseys to cheer loudly with their household from their couch and set the pace for a new normal of household homegating, restaurants should look to major sports franchises for inspiration on driving customer loyalty and rebuilding their customer base. Restaurants have been put […]
The debate around third-party delivery apps is intensifying amid the economic impacts of COVID-19 By Tom Nightingale For the foodservice businesses and restaurants that have been able to survive the last 12 months of COVID-19 pandemic, keeping up with the fast rate of change has been vital. In particular, operators across the country have had […]
Longo’s was ranked as the No. 1 grocery retailer in the 2020 Ontario Leger WOW study, with high scores for customer satisfaction and safety.
Digitizing customer loyalty is the way forward for foodservice operations as the pandemic continues into 2021.
Restaurants and operators must be careful not to cede control over customer loyalty as off-premises consumption becomes the norm.
By the Office of the Privacy Commissioner of Canada October 27, 2014 Between keeping up with the most recent culinary trends, new technologies and customer expectations, your plate is full. Small businesses often don’t have the money to hire privacy specialists – but good privacy compliance doesn’t have to be expensive or time consuming for […]