Consumer Research Archives

U.S. patrons getting more comfortable with restaurant dining: study

Since April, at the height of closures, several areas of the restaurant industry have returned closer to pre-pandemic levels over the last months.

Cheers to the drinks of the future

From wearable tech to robot baristas, technological innovation is stirring things up in the beverages sector By Mike Kostyo New technologies have a way of seeming futuristic, even ridiculous, one day and indispensable the next. Looking back to just a decade ago, it’s hard to believe we had yet to meet Amazon’s Alexa or gotten […]

COVID-19 driving Canadians to waste less food: survey

A new nationwide survey shows that Canadians are wasting less food while COVID-19 public health measures have been in place. Love Food Hate Waste Canada, delivered by the National Zero Waste Council in conjunction with its campaign partners, worked with the Mustel Group to understand how food purchasing, storage, consumption and food waste behaviours have […]

Catering to New Demographics

By Doug Radkey Adapt & Pivot. Two words we have recently become accustomed to. As a restaurateur, you’ve likely had to do both, to some extent, to maintain consistent levels of sustainability or to just flat-out survive. On the consumer side, households across Canada and much of the world have also faced an incredible amount […]

The role of data in rebuilding the restaurant industry

Harnessing the power of customer data will be imperative for the restaurant industry to rebound post-pandemic, according to Sean Keith of Eagle Eye.

Mastercard study reveals contactless payments on the rise

Nearly half of respondents in a worldwide Mastercard survey reported that they have swapped their most-used payment card for one that offers contactless.

The long view: How COVID-19 is reshaping the Canadian foodservice industry

By Sara Burnside Menuck Amid sweeping new measures aimed at containing the COVID-19 outbreak in Canada, the foodservice industry is seeing unprecedented impacts. From Canadians being recommended to self-isolate, avoiding public spaces and gatherings of more than 50, and restaurants and bars being ordered to close dining rooms, offering delivery, takeout and drive-thru only, it’s […]

Keeping up with the need for health and well-being in the growing Better-For-You category

By Julie Istead Thanks to heightened attention from consumers to the quality of food, the ‘Better For You’ dining category is growing faster than the foodservice industry can keep up. Consumers drive the food and beverage markets, and the demand for products starts to increase well before they hit the mainstream. Take, for example, the […]

Waking Up to Foodservice

By Asad Amin One of the biggest casualties of time-crunched contemporary life is breakfast, which has become one of the most-skipped meals in Canada. However, for the savvy foodservice operator, the first meal of the day offers fresh opportunities Modern-Day Breakfast “Eat breakfast like a king, lunch like a prince and dinner like a pauper,” […]

In With the Old: Tastes continue to evolve, but don’t forget about the classics

By Scott Stewart Looking ahead to 2020, Canadian menu trends will continue to follow the trajectory of recent years. Specifically, demand for global flavours will further evolve on restaurant menus. Not only are they an increasingly important part of the overall food market, but restaurants are the tip of the spear when it comes to […]