Health, environmental consciousness driving plant-based demand

Consumers’ physical health goals and concerns about the environment continue to be the leading factors in driving demand for plant-based food. That’s according to the new “2022 Plant-Forward Opportunity” report from Datassential in collaboration with The Culinary Institute of America, Food for Climate League, and the Menus of Change University Research Collaborative. The research found that more than one in […]

Many diners keen on metaverse, but restaurants must mitigate

The rapid evolution of technology has long been redefining restaurant consumers’ concept of “normal”. Think the move from laminated print menus as a standard to QR codes or ordering kiosks. Now, the next stop may well be the metaverse. A new Paytronix and PYMNTS Report, The Digital Divide: Technology, The Metaverse, and the Future of […]

Complaints about short-staffed restaurants surging in 2022

New data from Yelp has shown that diners are returning to restaurants in droves, flocking to dining rooms in 2022 as the memory of heightened pandemic fears and restrictions fades. That has brought its own problems, though, as complaints about short-staffed restaurants have soared. The new state of the industry report found that customers have […]

Fast-casual diners may go elsewhere if no drive-thru is offered

New data from Technomic suggests that fast-casual diners are beginning to expect drive-thrus at restaurant locations, similar to the standard that has been established with quick-service restaurants. Some even say they would dine elsewhere if there wasn’t a drive-thru option. The “Future of LSR: Fast food and fast-casual” survey found that nearly half (45 per […]

Guess who’s coming to dinner? (Plus breakfast and lunch)

By Asad Amin No, this title is not the opening to a classic Sidney Poitier remake, although one does exist. It regards the new diner who visits restaurants after a two-year hiatus. It’s not that nobody ordered from foodservice through the pandemic, but considering our lives are very different now than in 2019, there are […]

DoorDash releases 2022 online ordering trends report

The restaurant industry has dramatically changed since the onset of the COVID-19 pandemic, and online ordering trends such as delivery and takeout continue to see massive growth worldwide. In Canada, off-premises consumption has experienced 27 per cent year-over-year growth in same-store orders, according to DoorDash. The delivery company and Restaurants Canada have partnered up to […]

What do Canadian diners want from technology in restaurants?

When it comes to the foodservice industry, consumer trends have rapidly and significantly evolved over the course of the pandemic. One development that has proven it is here to stay, however, is the integration and use of technology in restaurants. Technology has been there to ease restaurants’ concerns, from labour shortages to changing dining operations to […]

Should menus display food’s carbon footprint information?

What should a good menu include? The names and prices of dishes are a given, and other menus often display other details such as a description, dietary information such as calories, and the source of local products. But what about food’s carbon footprint? A team of researchers at Julius Maximilian University of Würzburg in Germany […]

Assessing the public’s trust in Canada’s food supply

Over the past two decades, Canadian consumers have shown an increasing interest in the country’s food supply, including where their food comes from, how it is produced, the environmental impacts of that production, nutritional composition and health benefits, and more. This has only intensified during the pandemic, and a new report from Nourish Food Marketing […]

Some Canadians have lost interest in meal kits

Meal kits were growing in popularity before the pandemic, and sales boomed during the first year of COVID-19 with restaurants shut and diners adjusting to a different life of consumption. But it appears some Canadians have since lost their appetite for the services. A recent survey conducted by the Agri-Food Analytics Lab at Dalhousie University in […]