Canadian consumers have a taste for sweet treats

As consumer habits continue to shift and off-premise dining remains a popular option, desserts and sweet treats are making their way onto more and more takeout orders. According to the 2022 Online Ordering Trends report from Restaurants Canada, this is an ongoing trend, with baked goods taking top spot in the delivery and pickup category […]

Consumers still want to dine out, even amid recession concerns

As the holidays approach and so does the possibility of a recession, there are mixed reviews on predicted restaurant traffic.   Dining in restaurants is on the decline for people with lower incomes. In this year’s second quarter, one of four diners bringing in less than $45,000 per year didn’t eat out at all. That […]

Food photography is a crucial part of your menu

Is your food photography translating to sales for your restaurant? 82 per cent of people say they would order a dish based on its photo, so appealing photos can mean more profits. In fact, restaurants switching from a text-based online menu to a photo-based menu reported increased conversion rates of 25 per cent. Whether you’re […]

How strategic labelling can increase your plant-based sales

By Makayla Dewit Imagine that you sit down at a restaurant, examine the menu, and see these two choices listed: low-fat vegan pasta and lemon-pesto rotini with fried capers. Which sounds more appetizing to you? It is almost certainly the second one. This example highlights the importance of thoughtfully labelling food and menu items to […]

Sustainability matters to today’s Canadian consumers

Sustainability is a hot topic for Canadians and it is becoming increasingly important to consumers, with 45 per cent looking to increase their sustainable behaviour. Recently, consumers were asked to rate the importance of restaurants making sustainable choices. Results were steady across the board, with QSRs (at 57 per cent), fast casuals (at 56 per […]

The critical importance of loyalty members

In today’s crowded foodservice climate, offering a robust loyalty program is a must. Loyalty members visit more, spend more, and provide your business with vital insights into customer behaviour. Those were some of the key conclusions of the new Paytronix Loyalty Report 2022, which found that the top loyalty members are foundational to a restaurant’s […]

Indoor dining is back & customers want quality, rewards

Prices may be up, cost of living may be up, but indoor dining is nevertheless back on the menu big time. The recent TouchBistro 2022 Diner Trends Report released Wednesday and based on surveys conducted in June and July found that 44 per cent of consumers are now indoor dining at a restaurant at least […]

Consumers are looking to dine with their pets

People love their pets. That’s certainly not a new trend, but what’s rising is consumer interest in pets getting a seat at the (dinner) table. Recent studies show that 39 per cent of consumers like the idea of pet-friendly restaurants and are interested in paying them a visit. Pet ownership grew during the pandemic when […]

Canadian restaurants are experiencing post-pandemic tip-flation

As the cost of living continues to rise, gratuity rates are also rising, due to what experts are calling “tip-flation”. Even though restaurateurs feel that conditions are worse now than they were three months ago, a Restaurants Canada survey found that 44 per cent of Canadians are tipping more than their pre-pandemic rate when dining […]

Beer sales are declining as restaurants continue to struggle

As restaurants try to return to “business as usual” while battling labour shortages and supply chain delays, beer sales are on the decline. Total beer sales are down over seven per cent across Canada, dipping over eight per cent below pre-pandemic numbers. By province, beer sales have decreased by 12.6 per cent in Saskatchewan, 10.7 […]