Consumers use low delivery fees, promos as deciding factors

A new report from digital restaurant platform BentoBox and restaurant discover platform The Infatuation suggests many consumers, particularly the younger demographic use low delivery fees and the offer of promotions and discounts as major deciding factors when it comes to choosing a delivery service. Firstly, the report notes that 74 per cent of U.S. diners […]

Prominent restaurant chains withstanding pandemic

The 50 largest restaurant chains were able to withstand the pandemic far better than smaller chains or independents, according to Technomic’s 2021 Chain Restaurant Report. Sales at the 500 largest restaurant chains in the U.S. declined more than eight per cent last year, according to the report. Chain restaurants closed fewer locations than expected and gained […]

Assessing which pandemic food trends will stick

Many new pandemic food trends have been formed during COVID-19. But how of them will be sticking around? Data and tech company Numerator has tried to assess just that in a new COVID Buyer Habit Index aimed at understanding the “stickiness” of new consumer buying behaviours. The analysis examines pandemic food trends in major categories including alcohol, […]

Contactless solutions a win-win for consumers and businesses

By John Kelly There’s no question that the coronavirus pandemic — along with the accompanying lockdowns and restrictions — forced brick-and-mortar businesses, from retailers to restaurants, to find new ways to serve their customers and spurred a wave of innovation across many industries.  As the coronavirus vaccine rollout expands, COVID-19 cases and deaths largely continue to drop, […]

More Canadians looking to buy Canadian food

More Canadians are now looking to seek out Canadian-produced food, according to a recent survey from Farm Credit Canada. The survey, which was conducted between January 8-12, 2021, found that six out of 10 Canadians are more likely to purchase Canadian-made or -grown food. “We had surveyed 2000 Canadians across the country, reflective of how […]

Canadian consumer confidence in food safety rebounding

A new report from Dalhousie University suggests that consumer confidence in Canadian food safety is rebounding, one year after the onset of the COVID-19 pandemic. Dalhousie’s Agri-Food Analytics Lab, in partnership with Caddle, surveyed over 10,000 Canadians at the end of February 2021. The participants were surveyed on consumer confidence and satisfaction. Overall, there were […]

Mobile apps becoming a key focus for small businesses

A survey suggests one-third of small businesses currently have mobile apps, but 41 per cent plan to build one to support future growth