More Canadian SMBs struggling to pay rent

A new report has found that 43 per cent of all small business owners in Canada reported they could not afford to pay their rent in June. Alignable’s June Rent Report notes that figure was up four per cent from May amid record rising inflation. More than half (55 per cent) of Canadian small business owners […]

Health, environmental consciousness driving plant-based demand

Consumers’ physical health goals and concerns about the environment continue to be the leading factors in driving demand for plant-based food. That’s according to the new “2022 Plant-Forward Opportunity” report from Datassential in collaboration with The Culinary Institute of America, Food for Climate League, and the Menus of Change University Research Collaborative. The research found that more than one in […]

No tip, no trip: ensuring delivery drivers are treated equally can preserve revenue

A new report has warned of the importance of making sure that a restaurant’s delivery drivers are treated equally and making even tips. Paytronix’s “No trip, no trip” report notes that drivers not getting their fair share of tips could become a blow to a restaurant’s bottom line through unclaimed orders. While delivery drivers have […]

Canadian inflation rate hits highest point since 1983

There is still no let-up when it comes to higher prices in restaurants, retail, and every corner of life, as the Canadian inflation rate has hit 7.7 per cent — its highest point since 1983. Canada’s inflation rate rose at its fastest pace in almost four decades years in the year up to May, found […]

Many diners keen on metaverse, but restaurants must mitigate

The rapid evolution of technology has long been redefining restaurant consumers’ concept of “normal”. Think the move from laminated print menus as a standard to QR codes or ordering kiosks. Now, the next stop may well be the metaverse. A new Paytronix and PYMNTS Report, The Digital Divide: Technology, The Metaverse, and the Future of […]

Complaints about short-staffed restaurants surging in 2022

New data from Yelp has shown that diners are returning to restaurants in droves, flocking to dining rooms in 2022 as the memory of heightened pandemic fears and restrictions fades. That has brought its own problems, though, as complaints about short-staffed restaurants have soared. The new state of the industry report found that customers have […]

Breakfast pizza trending highly as daypart rebounds

Breakfast took a big hit during the last two years of the pandemic, but it appears the daypart is rebounding slowly but surely. With so many people moving out of the office on a temporary or permanent basis, consumer traffic at breakfast fell drastically after the onset of the pandemic, with people increasingly sourcing breakfast […]

Fast-casual diners may go elsewhere if no drive-thru is offered

New data from Technomic suggests that fast-casual diners are beginning to expect drive-thrus at restaurant locations, similar to the standard that has been established with quick-service restaurants. Some even say they would dine elsewhere if there wasn’t a drive-thru option. The “Future of LSR: Fast food and fast-casual” survey found that nearly half (45 per […]

Restaurant sales have exceeded pre-pandemic levels for the first time

Restaurant sales in Canada surpassed their pre-COVID-19 levels for the first time since the pandemic began in March, according to Statistics Canada. New data shows that Canadian bar and restaurant sales increased by 6.5 per cent monthly in March to $6.8 billion, reports the Canadian Press. Year-over-year, sales were up 35 per cent compared with […]

Guess who’s coming to dinner? (Plus breakfast and lunch)

By Asad Amin No, this title is not the opening to a classic Sidney Poitier remake, although one does exist. It regards the new diner who visits restaurants after a two-year hiatus. It’s not that nobody ordered from foodservice through the pandemic, but considering our lives are very different now than in 2019, there are […]