Canadian consumers have a taste for sweet treats

As consumer habits continue to shift and off-premise dining remains a popular option, desserts and sweet treats are making their way onto more and more takeout orders. According to the 2022 Online Ordering Trends report from Restaurants Canada, this is an ongoing trend, with baked goods taking top spot in the delivery and pickup category […]

Consumers still want to dine out, even amid recession concerns

As the holidays approach and so does the possibility of a recession, there are mixed reviews on predicted restaurant traffic.   Dining in restaurants is on the decline for people with lower incomes. In this year’s second quarter, one of four diners bringing in less than $45,000 per year didn’t eat out at all. That […]

Restaurant catering picks up speed as employees return to work

As businesses continue to recover from the pandemic and employees return to work, the demand for restaurant catering is on the rise. According to ezCater, corporate catering booking sales were up 185 per cent last month over January 2022. That looks set to continue through 2023, too, as businesses resume in-person client meetings, book corporate […]

Canadians get creative as rising food costs continue

As Canada’s food costs continue to rise with no end in sight and rumours of an impending recession, consumers are looking at ways to best stretch their dollars. In the last 12 months, three out of four Canadians have changed the way they buy food to try and offset the increased costs.   The recently […]

Canadians are making reservations further in advance amid higher indoor dining demand

The restaurant industry has seen so many changes over the last few years and is in recovery mode, but even with the continuing surge in delivery and takeout, more Canadians are making reservations and visiting restaurants now than ever. In fact, the rebound in indoor dining has been so strong that Canada and the US […]

How restaurants are adjusting their menus to stay viable

Confronted with labour shortages, inflation, supply-chain stretches, and other operational challenges, restaurants are having to find a variety of ways to adjust their business model to stay attractive to consumers and stay viable within a competitive industry. Many of those changes have come on menus. Toast’s first Voice of the Restaurant Industry survey found that […]

Beverage demand from consumers drives takeout and delivery menus

We’ve seen many changes to consumer preferences since the pandemic, and beverage demands are the latest addition to this list, driving a shift in restaurant delivery and takeout menus. With the growth of third-party takeout and delivery orders up 63 per cent from pre-pandemic days, this is an important market to consider. Both alcoholic and […]

Gen Z diners are key for your restaurant, so connect with them

If your restaurant doesn’t already have a marketing strategy that targets Gen Z customers, it’s time to shift your focus. Making up 28 per cent of the population, with 20 per cent of their income going towards food, Gen Z is an important part of your restaurant’s customer base. With a reputation for being technology-driven, […]

Canadian foodservice industry looking at a slow recovery

As the foodservice industry sees a gradual increase in traffic and sales, what does the road to recovery look like? It’s been a tough few years, with rising food costs, labour shortages, and new work-from-home patterns impacting restaurants’ return to pre-pandemic standards. In a recent webinar, Chris Elliott, senior economist at Restaurants Canada, took a […]

The critical importance of loyalty members

In today’s crowded foodservice climate, offering a robust loyalty program is a must. Loyalty members visit more, spend more, and provide your business with vital insights into customer behaviour. Those were some of the key conclusions of the new Paytronix Loyalty Report 2022, which found that the top loyalty members are foundational to a restaurant’s […]