In 2022, high-tech solutions can help deal with disruptions

By Laurent May In the business and tech worlds, the word “disruption” gets tossed around a lot — usually with positive connotations, as when a new innovation changes an industry for the better. The world in general has seen major disruptions over the past couple of years, and not always the good kind. As has […]

Creating sustainability in foodservice, one download at a time

By Sylvia Tomczak It’s ugly, it’s been sitting in the fridge for too long, it’s one of too many purchased. These are just some of the factors that contribute to the ever-rising amount of food waste happening both nationally and globally. But what if apps were the solution to the ever-growing issue of sustainability? Roughly […]

Restaurant robotics: it’s time to get used to automation

Technology and innovation are nothing new in foodservice and have come more sharply into focus during the pandemic. It seems that restaurant robotics may be the next step. The continuing labour shortage in the industry is pushing many operators to think outside the box when it comes to their operations. Restaurants are increasingly leaning on […]

Labour shortages: How tech, integration & data can help

By Mo Chaar The ongoing labour shortages continue to affect restaurants across the country. Currently, 80 per cent of foodservice operators are having difficulty hiring kitchen staff and 67 per cent are having trouble filling front-of-house positions. As a result, restaurants across the country are resorting to cutting their open hours short and slimming down […]

Is tech the key to solving the restaurant labour crisis?

By Laurent May Overall, the state of Canada’s labour market is looking good, which points to an economy on the rebound from the worst impacts of the COVID-19 pandemic. In September, according to recent figures from Statistics Canada, employment reached pre-pandemic levels for the first time. This is great news in general, but a closer […]

Instagram in foodservice: A cross-Canada case study

By Sylvia Tomczak Social media is a big deal for businesses, and foodservice is no exception. After RestoBiz recently took a detailed look into the power of social media in the F&B industry, we wanted to find out how operators across the country have been leveraging the power of Instagram to outstanding effect through various […]

The increasing importance of loyalty programs

Loyalty programs have become a vital tool for many restaurant operations. They’re nothing new in the foodservice space, but they are certainly evolving as a differentiator in a crowded industry. Not only providing an incentive for customers to come back and spend more money but also making it easier for them to do so in […]

Restaurant technology: What to invest in & what to skip

By Mo Chaar The restaurant industry is an ever-changing technological landscape. The pandemic has shifted guest expectations and restaurants are now required to be tech-savvy and offer online ordering, pay-at-the-table functions, third-party delivery, and more. However, with restaurants already struggling in the current climate, most businesses don’t have the financial resources to invest in expensive […]

Why COVID-19 could present opportunities for restaurateurs

By Mark Plumlee It’s been a tough 16 months for restaurateurs. The COVID-19 pandemic pushed the industry to the brink, accelerating technological trends and forcing restaurants to adopt to-go business as a foundational revenue stream. As we come out of the pandemic into the “new normal,” get ready to see an explosion of new ventures […]

Canadian food truck manufacturer tries its hand at ghost kitchens

By Richard Dal Monte A busy Canadian manufacturer of food trucks and mobile kitchens is partnering with an American company that has extensive urban land holdings for an innovative project aimed at supporting bricks-and-mortar restaurants and serving their customers. Apollo Custom Manufacturing Ltd. of Surrey, B.C. has signed a deal with Florida-based Reef Technology Inc. […]