OpenTable lists 100 best Canadian restaurants for fall outdoor dining

Summer patio season is over, unfortunately. But that doesn’t mean that outdoor dining should be off the menu entirely. OpenTable data suggests that while Canadians typically move indoors by the end of September, 41 per cent of Canadians are planning on dining outdoors as far into the fall as possible. Restaurants are investing in outdoor […]

New Lightspeed Restaurant platform launches in North America

Lightspeed Restaurant, a unified hospitality commerce and point-of-sale (POS) platform, has launched in Canada and the United States as a new solution for foodservice operations. Recognizing that indoor dining traffic is resurgent amid fundamentally altered conditions and business needs, Montreal-founded Lightspeed has collaborated with the likes of Upserve, Gastrofix, Kounta, and iKentoo to offer a […]

DoorDash expands advertising tools for restaurants

DoorDash has launched a suite of advertising offerings to help restaurants and consumer packaged goods brands reach consumers on the delivery platform. Local restaurants can now use new self-serve Sponsored Listings that appear at the top of relevant search results and only pay for ad placements that result in orders, not for clicks or impressions. […]

Outdoor dining demand has been driven up by Delta variant

New data from the U.S. National Restaurant Association has shown how the delta COVID-19 variant drove up the demand for outdoor dining. In a September 2021 survey fielded by the Association, 78 per cent of operators said their restaurant experienced a decline in customer demand for indoor on-premises dining in recent weeks, as a result […]

ORHMA outraged as Ontario ignores restaurants again

Following Ontario’s announcement on October 8 that capacity limits will be eased or removed for numerous businesses and sectors, the president of the Ontario Restaurant, Hotel, and Motel Association (ORHMA) says he is “outraged” that restaurants have been omitted. “We are extremely disappointed and this is not right or fair to a sector that has […]

Operators remain divided on vaccine regulations

Vaccine regulations truly are dividing opinion in foodservice. Many restaurant operators do not agree with the new vaccine regulations including mandated proof of vaccination, and while plenty are willing to put up with the measure to safeguard the future, there are still concerns from a significant proportion of operators over a potential long-term adverse effect […]

McDonald’s cutting single-use plastics in Canadian restaurants

McDonald’s Canada has announced it will introduce wooden cutlery, wooden stir sticks, and paper straws to its 1,400+ restaurants across the country by December 2021. A press release notes the removal of these single-use plastics in its restaurants supports McDonald’s global commitment to source 100 per cent of McDonald’s primary guest packaging from renewable, recycled, or […]

Understanding loyalty programs in the pandemic age

Several key lifelines emerged for restaurants and other foodservice operations during the worst of the pandemic, from online ordering to curbside pickup and delivery and contactless payments. Another prominent trend was recognition of the importance of loyalty programs. Loyalty programs not only create a lasting connection between patrons and a restaurant and/or brand, but they […]

TGI Fridays launching 300 ghost kitchens with Reef

TGI Fridays is partnering with Reef Technology to launch 300 delivery kitchens across North America and other international markets throughout the next five years. This marks Reef’s first partnership with a global casual dining concept, and TGI Fridays CEO Ray Blanchette called Reef a “launching pad” to deliver Fridays’ menu while “prioritizing convenience and quality.” The first […]