The changing face of alcohol sales

By Travis Traini Alcohol beverage sales are changing to capture a new generation of consumers. Years before the pandemic, the foodservice industry had been experiencing a decline in the sale of alcoholic beverages for young customers aged 18 to 24 years, making up seven per cent of all alcohol orders at drinking places in 2020 […]

More Canadian SMBs struggling to pay rent

A new report has found that 43 per cent of all small business owners in Canada reported they could not afford to pay their rent in June. Alignable’s June Rent Report notes that figure was up four per cent from May amid record rising inflation. More than half (55 per cent) of Canadian small business owners […]

How supply shortages impact menu engineering

Sustained supply shortages are just one of the challenges that still continue to plague restaurants in North America, and the effects of that crunch are felt in everything from menu prices and options to staffing. Anissa Mandell Chance, SVP of Supply Chain at Focus Brands, the parent company of brands including Schlotzsky’s, Cinnabon, Moe’s Southwest Grill, […]

Complaints about short-staffed restaurants surging in 2022

New data from Yelp has shown that diners are returning to restaurants in droves, flocking to dining rooms in 2022 as the memory of heightened pandemic fears and restrictions fades. That has brought its own problems, though, as complaints about short-staffed restaurants have soared. The new state of the industry report found that customers have […]

Ontario restaurants are increasingly going tip-free

The pandemic and the fallout felt by the restaurant industry has prompted a conversation around tipping, and something of a reassessment of the culture. Now, some Ontario restaurants are beginning to adopt a tip-free model. As noted by CTV News, the crux of restaurants’ argument for going tip-free is that by eliminating tips and increasing […]

Concepts to Watch: La Cubana, Goodfellas, Dineen Coffee

By Katie Belflower A bold and decisive restaurant branding and concept are important for success. Every month, with Technomic’s Concepts to Watch, we highlight three restaurants that demonstrate this across the country. This month, the focus is on Ontario, with Toronto Cuban restaurant La Cubana, southern Ontario pizzeria Goodfellas, and Toronto coffee company Dineen spotlighted. […]

Finding your “vanilla” is key to success

By Scott Moore There are hundreds of ice cream flavours, yet one of the most popular is and may well always be vanilla. One would also wager that the most popular pizza is pepperoni, regular potato chips are still the rage, and chicken noodle soup remains a top seller. There are many other examples of […]

Restaurants stand to gain as food delivery flourishes

By Kyle Brown As the restaurant industry recovers from the pandemic and all of its accompanying headwinds, one area has instilled hope in the hearts of many restaurateurs: third-party online food delivery. It’s a shining beacon of meaningful and sustained growth – to the tune of an expected US$24 billion in the U.S. and US$154.3 […]

Alberta dog-friendly patios no longer need AHS approval

Alberta just got more pup-friendly, as the provincial government has announced that dog-friendly patios no longer need approval from an Alberta Health Services inspector. Restaurants, bars, and coffee shops will be allowed to welcome dog owners to eat outdoors without any red tape. Previously, a foodservice business had to request authorization from AHS before allowing […]

Omni-channel marketing is a cornerstone of restaurants’ future

By Mark Plumlee Consumers are more fractured than ever before. People receive their information from different channels and different devices, and businesses and brands must compete with a thousand other distractions at any given moment. This makes the job of marketing a restaurant much harder, but it also provides interesting opportunities for omni-channel marketing. Advertising […]