Optimizing third-party integrations: How restaurants can save money

By Mo Chaar Varying stages of lockdowns across the country have restaurants nationwide optimizing online ordering and delivery in an effort to maintain service despite ongoing dining bans. While the restaurant industry has relied heavily on these services during the pandemic, after a year of primarily takeout and delivery, restaurants are feeling the weight of […]

The hospitality industry isn’t caving to COVID-19 — it’s relocating

By Sheryl Hoskins According to a report from Statistics Canada, 50,375 people left Toronto during COVID-19, while Montreal lost 24,880 people to rural areas in Quebec. Meanwhile, the suburbs of Oshawa saw its population grow by 2.1 per cent — the fastest growth in the entire country. As urban commuters have abandoned their after-work drinks, […]

Restaurants are shifting gears to a co-pilot model

By Laurent May & Alen Puaca The COVID-19 pandemic, as brutal as it has been for the restaurant industry, has given us a chance to reassess how we can interact with our customers and take bold steps to create new dining experiences. Thinking about returning to traditional dining is, in some ways, like watching an […]

Love Food Hate Waste Canada launches food waste prevention campaign

Love Food Hate Waste Canada has launched a new campaign that aims to help Canadians rethink how they dispose of avoidable food waste. A major cause of food waste is simply people not knowing how to use up leftovers or imperfect food. A release from Love Food Hate Waste Canada suggests that 63 per cent […]

Outlasting the pandemic: How tech is helping restaurants evolve

By Mo Chaar As restaurants grapple with ongoing closures throughout the pandemic, it’s clear that dining as we know it might never be the same. Bans on indoor dining in provinces like British Columbia have been detrimental as businesses watch Ontario’s restaurant industry with bated breath, which has already been set back more than $100 […]

U.S. follows Canada with sesame allergy labelling law

There is good news for consumers with a sesame allergy, as food packaging in the United States will be legally obligated to list sesame as an ingredient from the start of 2023. The newly passed Food Allergy Safety, Treatment, Education, and Research (FASTER) Act of 2021 denotes sesame as America’s ninth “major allergen.” The law […]

Shaping a virtual food market

With foot traffic off the table, finding ways to tap into local community from afar has become vital. By Tom Nightingale Heading down to a local food market is a pastime of choice for many people. The wide variety of produce on offer, coupled with that in-person interaction and the knowledge that you’re contributing to […]

Cutting back on waste is possible — if Canadians can afford it

Zero-waste groceries are becoming more commonplace, but it requires both a financial and time commitment. Amy Ash knew reducing her waste wouldn’t be easy. But the cost of wasting less took her by surprise. “I had always been motivated to not make unnecessary waste,” said the Vancouver resident, who started to actively reduce her waste in […]

Canada’s grocery workers are struggling with anxiety

More than a year into the pandemic and frontline staff continue to deal with COVID cases in the workplace and aggressive customers. Grocery workers are struggling with heightened stress and anxiety as they remain on the front lines of a surge in COVID-19 infections in Canada’s hot spot areas, industry watchers say. Despite being deemed […]

Foodservice mental health crisis sparks major support program

As prolonged COVID-19 related lockdowns continue across Canada, the restaurant and foodservice sector has reached a critical point when it comes to mental health. Survival of the industry as a whole may not be an option if viable widespread relief doesn’t arrive soon. A major casualty of this crisis is a growing mental health epidemic […]