How restaurants can embrace change in the age of the hermit consumer

By Brittain Brown There’s been a noticeable change in consumer habits across Canada in the post-pandemic landscape. Fueled by a rise in ghost kitchens, third-party delivery apps, and surging inflation impacting supply chains, we’ve seen the emergence of a new consumer archetype: the “hermit consumer,” marked by those who prioritize comfort and convenience by ordering […]

Can you improve your restaurant’s online ordering system?

As off-premise dining stays popular among consumers, operators can differentiate themselves and raise the bar on the customer experience with a better online ordering system. According to TouchBistro’s 2024 Diner Trends Report, 31 per cent of Canadians are ordering delivery and takeout every week, and that’s up from 25 per cent in 2022. Today, online […]

Partnering up for more restaurant profits

More and more operators are seeing value in creating co-campaigns to raise revenues, reach a broader audience, and add creativity to their menus. Brand campaigns The industry is seeing partnerships among chains emerge more commonly to add value and variety for their customers. Recently, Wendy’s added the Cinnabon pull-apart to their breakfast menu, adding a […]

Sweet summer flavours are already arriving on menus

Even though spring has just arrived, many restaurants are already looking ahead to summer with seasonal items and LTOs on the menu. From desserts to beverages, many QSRs are adding to their rosters to keep guests excited to try new items and keep cool as temperatures continue to heat up. McDonald’s is caffeinating customers more […]

Creating a sustainable menu for your restaurant

As sustainability continues to be a top priority for consumers, many are looking to frequent restaurants and businesses that align with their values. While many restaurants are focused on reducing waste, using greener suppliers, and lowering their carbon footprint, a sustainable menu is a win-win for your guests and your business. Restaurant benefits Giving your guests […]

Cheers to this year’s top beverage trends

Spring has officially arrived, so let’s celebrate with this year’s top beverage trends! While some of the popular choices from last year continue to dominate diner demand, 2024 offers a few new directions for restaurateurs looking to broaden their beverage menus to get creative and build a buzz. Alcoholic beverages make up about 21 per […]

AI is poised to transform the restaurant industry in 2024

By Daniel Hawes The restaurant and hospitality sectors are in a time of rapid digital transformation due to the widespread introduction of artificial intelligence (AI) into the consumer space.  AI will significantly influence and reshape these sectors, as operators continue to look for ways to streamline restaurant processes and customer interactions, accelerate internal workflows, and […]

Concept Watch: The Burger’s Priest, Chachi’s, Sushi Taxi

By Katie Belflower Restobiz and Technomic’s Concept Watch this month features The Burger’s Priest, Chachi’s, and Sushi Taxi as three of Canada’s innovative restaurants. Creating a unique restaurant concept is essential to getting ahead in today’s competitive foodservice industry, and these three restaurants have adopted menus designed to get attention and stand out. The Burger’s […]

What value looks like to today’s restaurant guests

Inflation and food prices remain high on the list of concerns for consumers, and focusing on value is one way that restaurants can get guests’ attention and capture more business. While LTOs, special offers, and reduced pricing are strategies to increase value, there are ways to engage guests and offer more, without compromising your margins. […]

Kitchen equipment monitoring for enhanced operational efficiency

By Madan Kanala In recent years, the landscape of multi-unit food service operations has been plagued by financial volatility. Despite a resurgence in consumer dining habits post-pandemic, these businesses continue to encounter unique hurdles. Escalating food and beverage inventory costs pose significant operational challenges in the kitchen, exacerbating thin profit margins amidst persistent battles against […]