Is breakfast the most important meal of the day? Even though dinner typically tops restaurant traffic, studies shows that morning visits can be a key revenue driver, accounting for 29 per cent of all visits. With more and more commuters headed back to the office, some QSRs have recently added breakfast or have switched up their […]
By Owen Juarbal Most operators closely track food costs and other expenses, yet few know when their kitchen knives were last properly sharpened – and that can be an expensive blind spot in a year when more than a third of Canadian operators are running at a loss or breaking even. While nearly every other […]
September is a month of transition for many restaurant operators, as student employees return to school, traffic levels decline for the fall season, and patio space is no longer in such hot demand. Operators can become overwhelmed with these seasonal challenges, and a fresh approach can help get a better handle on fall operations. Here […]
By Emma Balment In a market where the dining room increasingly belongs to the consumer, winning the off-premise will become just as important as winning the dine-in one for today’s restaurant operators. Traditionally in Canada, the majority of orders were consumed at the restaurant, whether full-service or quick-service – but things have changed. Years ago, […]
By Mia Barnes As an operator, when your signature house-made kombucha or cold brew becomes a customer favourite, success can bring an unexpected challenge: how do you keep up with demand without compromising the quality that made it popular in the first place? For restaurant owners ready to scale, the choice between expanding in-house production […]
By Evelyn Long Canada’s restaurant industry has embraced digital transformation at breakneck speed. From cloud-based point-of-sale systems to mobile ordering apps, technology has become the backbone of modern operations. However, this rapid evolution has a dangerous side effect: your restaurant is now a target for sophisticated cyberattacks that can cripple your business overnight. Understanding the […]
By Bashar Qawas For operators, accounting can be a challenging part of the job and understanding the ins and outs of deposits can be complicated. For example, when you open your bank feed and spot a deposit from a delivery platform, it may look like a sale, but it is not. By the time that […]
By Pragati Pathrotkar Coffee has always carried a paradox: people love it for the ritual, the flavour, and the jolt of energy – but that same jolt is increasingly what’s driving them away from regular brews. Enter decaffeinated coffee, once dismissed as a flavourless compromise, now emerging as one of the more dynamic corners of […]
By Jenna Oosterholt Every few months the conversation resurfaces: Should we eliminate tipping? On the surface, it sounds like a simple solution. Pay everyone a higher hourly wage and remove tips altogether. But eliminating tip culture would kill more than half, if not all of your favourite restaurants. The reality is that most independent restaurants […]
This season, consumers are looking for more than just a sweet treat; dessert and beverage choices are increasingly being shaped by a desire for new experiences, from discovering unexpected flavour combinations to enjoying familiar favourites in fresh and creative ways. As tastes continue to evolve, cafés and restaurants are finding new opportunities to reimagine classic […]
