Avoiding restaurant patio pests this summer

By Alice Sinia Efforts to return to pre-pandemic activities coupled with warmer weather means patrons are heading back to restaurant patio dining. At the same time, customers and employees still expect restaurants to do their part in helping keep them safe while they dine. In many ways, restauranteurs already have this top of mind, deploying […]

Concept Watch: St-Viateur, OEB Breakfast, Olly Fresco’s

By Katie Belflower RestoBiz and Technomic have teamed up again for Concept Watch to highlight three standout restaurant concepts on show in Canadian foodservice right now. This month, the focus is on St-Viateur Bagels, OEB Breakfast Co., and Olly Fresco’s Salad Bar and how each is standing out from the crowd in Canadian foodservice. St-Viateur Bagels […]

The 360-degree dining experience & the new climate of guest impulse

By Laurent May Restaurants across the country are reopening and the hospitality industry is reemerging in a post-pandemic world. However, guest expectations have shifted as new technology was introduced over the pandemic to keep dining guests comfortable and safe. On-premise guest experience is traditionally guided by the server, as they drive the service from beginning […]

Pür & Simple: Pushing for female empowerment in foodservice

COVID-19 has stunted progress in addressing foodservice’s gender imbalance, but Pür & Simple is on a continuing mission By Tom Nightingale The foodservice and restaurant industry has been thrust under a newly intense spotlight throughout COVID-19. During a pandemic that has devastated foodservice and hospitality to an extent felt by few other industries, there has […]

Restaurant cleaning for post-pandemic challenges

As the world continues to re-emerge from COVID-19 restrictions, operators must be sure to prepare for the increase in foot traffic and restaurant cleaning expectations while also addressing hiring challenges. In particular, the increased hygiene and safety demands of consumers in the pandemic age mean more focus than ever before must be placed on maintaining […]

Is it time to include tips in menu prices?

By Sylvain Charlebois and Poppy Nicolette Riddle Tipping is a cultural practice strongly supported in Canada, with most patrons feeling good about their experiences. However, tips can have hidden consequences for those working in foodservice. With staff recruitment a problem as the easing of pandemic guidelines are allowing restaurants to reopen, our research suggests it […]

Preparing yourself for summer reopening & recovery

Canadian consumers are ready to keep supporting restaurants, but managing your margins and elevating guest experience are musts. By Tom Nightingale Canadian foodservice and hospitality is finally getting on the road to healing the deep wounds of COVID-19. On July 16, indoor dining reopens in Ontario for the first time since Easter weekend, a landmark […]

11 social media marketing best practices for restaurants

You’ve pivoted. You’ve survived. Now, it’s time to thrive. By Sabrina Falone All marketing, both traditional and digital, is about sharing your brand’s messaging in a way that creates an emotional response that inspires people to spend money with your company. That’s certainly no different with social media marketing. Social media is a great way […]

Consumers and food companies want to fight climate change

From field to table, the sustainability of the modern food industry is a topic of growing concern across the world. Though things were already moving in that direction, the COVID-19 pandemic has meant that Canadian consumers are increasingly demanding that food companies take action to reduce the impact of the sector on climate change and […]

Canadian restaurant job listings spiking as recovery begins

Canadian restaurant job hirings are spiking as provinces continue to relax COVID-19 restrictions, in what experts say is a good sign on the road to foodservice and hospitality’s recovery. Job listings in food preparation and foodservice have surged in recent weeks to reach 37 per cent above pre-pandemic levels as of June 18, according to […]