From wearable tech to robot baristas, technological innovation is stirring things up in the beverages sector By Mike Kostyo New technologies have a way of seeming futuristic, even ridiculous, one day and indispensable the next. Looking back to just a decade ago, it’s hard to believe we had yet to meet Amazon’s Alexa or gotten […]
How to improve customer experience, capitalize on new opportunities, and implement innovative technologies By Doug Reifschneider and Rich DePencier Even in this challenging time for the industry, restaurants are finding innovative ways to better serve the needs of their customers. They are evolving at breakneck speed to keep up with constantly changing rules and regulations, […]
Press release REGO Restaurant Group, which includes the Quiznos and Taco Del Mar brands, has partnered with Ghost Kitchen Brands to better serve its delivery and in-restaurant customers. Ghost Kitchen Brands owns and operates a network of 20 distinctive virtual kitchen delivery locations across Canada. Each location prepares, markets and delivers a range of nationally […]
By Chef Divakar Raju As we approach our third full “season” of COVID-19, it’s not just the infection that is impacting our population, it’s also anxiety, stress, isolation, and depression. In addition to being at higher risk of complications from the illness than other segments of the population, older adults are also vulnerable to the […]
How technology is helping the quick-service restaurant sector thrive amid social-distancing guidelines, especially in its application to drive-thrus.
How COVID-19 has been especially hard on vulnerable communities, according to Chef Divakar Raju of Delmanor retirement living.
Harnessing the power of customer data will be imperative for the restaurant industry to rebound post-pandemic, according to Sean Keith of Eagle Eye.
Guests are craving the fun and excitement of the in-house restaurant experience they once knew. Can Canadian operators live up to the task?
During the COVID-19 crisis, restaurants around the world will have to make a concerted effort to stay in the pink of financial health.
Prepare your restaurant staff and customers for the smoothest possible post-COVID-19 transition by creating and following a reopening checklist.