Top tips for minimizing restaurant expenses

By Charli Tanner Everyone is feeling the financial pinch, and with restaurants facing rising food, utility, and labour costs, they are keeping a close eye on their profit margins. Reports at the end of 2023 revealed that rising costs meant one-third of Canadian restaurants were operating at a loss, highlighting the need for reducing expenses […]

Will 2024 be easier for operators?

As we move through the first quarter of 2024, looking back to the final quarter of last year can give us some insight into restaurant success, consumer spending, and what’s trending this year. How did restaurants do towards the end of last year and what can we expect to see this year? While traffic dipped […]

Relying on customer loyalty during economic uncertainty

By Liam Gilmore In a world where inflation is tightening its grip and customers are watching their pennies, QSRs are looking to customer loyalty as a fundamental part of their success, focusing on resilience and adaptability in the face of economic challenges. As menu prices soar to unprecedented heights, businesses must pivot towards cutting-edge loyalty […]

How restaurants can survive and thrive during the slower season

By Brittain Brown Restaurants are grappling with a unique set of challenges – the confluence of inflation, winter weather, and the post-holiday lull creates a perfect storm, leaving many establishments feeling the financial pinch. Amidst the struggles, this is a chance for restaurateurs to think outside the box and find innovative ways to attract customers […]

Building a restaurant community

By Mila Holosha To build relationships, boost your business, and retain a loyal customer base, you need to create a restaurant community. Rather than simply being a place to stop for a meal, operators need to focus on creating more than just delicious food – and that means taking a broader look at your operations […]

Today’s customer spending and its effect on restaurants

By Vince Sgabellone Economists have projected a slowdown in the Canadian economy for several quarters now. Similarly, Canadian consumers have reported for over a year that they plan to cut back on their spending and studies show they have done just that. For the year ending June 2023, consumer spending across the 11 retail categories […]

Flood insurance: a safety net for restaurants

By Dawn Castell In the dynamic world of the restaurant industry, unforeseen disasters such as floods can pose a significant threat to business continuity and financial stability. Floods, often unpredictable and devastating, can result in extensive damage to property, equipment, and inventory, leading to substantial financial losses. Obtaining flood insurance can be a business lifesaver […]

What restaurant loyalty programs look like in 2024

Loyalty programs have been popping up everywhere in the last few years, as restaurants focus on getting to know their customers and using data to better manage the business. However, loyalty programs continue to evolve as consumer preferences change, and 2024 brings a new level of personalization to loyalty as we know it. Studies show […]

Creative tips for restaurants to stay ahead in 2024

By Graham Campbell As restaurants across Canada continue to rebound from the pandemic, fewer Canadians are dining out amidst inflation and soaring interest hikes. Restaurant operators are left worried about the rising cost of food and supplies and how much of this burden they can reasonably pass onto customers. With nearly half of Canadian restaurants […]

Why menu engineering is a must for restaurants

By David Hopkins Menu engineering is one of the most crucial yet often overlooked aspects of restaurant operations. Restaurateurs place so much value on a menu’s taste, ease of execution, and customer satisfaction that they may forget to engineer for profit. Few restaurants understand the importance of properly pricing and costing out their menus and […]