Redesigning restaurant technology and digitizing operations are key to operators outlasting the COVID-19 pandemic.
Digitizing customer loyalty is the way forward for foodservice operations as the pandemic continues into 2021.
Restaurants and operators must be careful not to cede control over customer loyalty as off-premises consumption becomes the norm.
The Canadian Union of Postal Workers says it and app-based delivery workers have grave concerns about the Supporting Local Restaurants Act.
2020 has been a difficult and painful year for foodservice operators. What can restaurateurs do to retain their brand equity?
The Supporting Local Restaurants Act 2020 would cap fees charged by Ontario food delivery companies in areas where indoor dining is prohibited.
The data reveals that hospitality and foodservice jobs have been lost at nearly double the rate of those in other industries (62.1 per cent versus the national average of 36.5 per cent).
How can winter patio dining spaces be provided by restaurants without exacerbating COVID-19 transmission and other safety risks?
David Segal’s Mad Radish is boldly riffing on the ghost kitchen model, what may be 2020’s defining foodservice concept.
Digitization of workplaces and communications may be the future of foodservice, and the benefits are manifold.