How carpet cleanliness affects consumer confidence

Impressions about cleanliness in restaurants start from the ground up, and carpet cleanliness is a key factor in creating confidence in consumers. In the wake of the pandemic, assuring visitors of a facility’s commitment to cleanliness is paramount. New research from Whittaker conducted online by The Harris Poll from Aug. 5-9, 2021, among 2,056 U.S. […]

Restaurant cleaning for post-pandemic challenges

As the world continues to re-emerge from COVID-19 restrictions, operators must be sure to prepare for the increase in foot traffic and restaurant cleaning expectations while also addressing hiring challenges. In particular, the increased hygiene and safety demands of consumers in the pandemic age mean more focus than ever before must be placed on maintaining […]

U.S. follows Canada with sesame allergy labelling law

There is good news for consumers with a sesame allergy, as food packaging in the United States will be legally obligated to list sesame as an ingredient from the start of 2023. The newly passed Food Allergy Safety, Treatment, Education, and Research (FASTER) Act of 2021 denotes sesame as America’s ninth “major allergen.” The law […]

Three steps to avoiding washroom pests

Washroom pests should be the last thing on your guests’ minds. That’s only possible if pest management remains a focus. By Alice Sinia Washroom care is critical to creating a favourable impression. Patrons expect facilities to be in sanitary and working order, which means routine vigilance must be taken in these delicate areas. Hopefully, washroom […]

Dalhousie releases study of Canada’s comparative food safety

The Agri-Food Analytics Lab at Dalhousie University, with the financial support of the Canadian Food Inspection Agency (CFIA), says it is “proudly” releasing a study of Canada’s food safety regulations in comparison with those from around the industrialized world. The report is intended to identify emerging trends that should be taken into account when the Safe […]

Retaining the divided attention of post-COVID QSR customers

Quick Service Restaurants face an uncertain future. Here’s how they can win in a digital marketplace with customers staying at home. By Peter Klayman With the pandemic altering the definition of “normal” across industries, Quick Service Restaurants (QSR) have been amongst the fortunate few able to stay afloat. While foot traffic to fast food and […]

Canadian consumer confidence in food safety rebounding

A new report from Dalhousie University suggests that consumer confidence in Canadian food safety is rebounding, one year after the onset of the COVID-19 pandemic. Dalhousie’s Agri-Food Analytics Lab, in partnership with Caddle, surveyed over 10,000 Canadians at the end of February 2021. The participants were surveyed on consumer confidence and satisfaction. Overall, there were […]

The case for tamper-evident food packaging

How tamper-evident packaging improves food safety and customer satisfaction. By Paul Rutherford It’s no surprise that the COVID-19 pandemic has led to an enormous increase in restaurant delivery and takeout sales. In fact, a recent Dalhousie University study found that the number of Canadians ordering food once a week increased from 29.6% to 45.4% between […]

Enhancing foodservice cleaning and safety solutions

COVID-19 has seen the requirements for foodservice cleaning shift. Naturally, restaurants and other facilities in this sector have always had to be particularly sanitary. But, in the time of increased focus on infection prevention and control, both operators and suppliers have had to up their game. The scope of foodservice cleaning and disinfecting measures is […]