Canadian Food Innovation Network programs proving popular

The Canadian Food Innovation Network (CFIN) launched new Food Innovation Challenge and Innovation Booster funding programs in recent weeks, and they’re being met with great enthusiasm. The inaugural programs are connecting with food innovators across Canada and helping food sector leaders find ways to invigorate their businesses through innovation. “As a new organization launching programs amidst both a pandemic and […]

Testing high-touch surfaces in grocery stores for COVID-19

By Maleeka Singh, Lawrence Goodridge, Maria G. Corradini, Robert Hanner, and Steven Newmaster As the COVID-19 pandemic wears on, and the virus continues to circulate, the transmission risks of everyday interactions may become an ongoing concern. A recent study at the University of Guelph looked at the risk of COVID-19 exposure from high-touch surfaces within […]

3 ways restaurant staff & customers can communicate to prevent food allergy reactions

By Timothy Wingate, Joshua Bourdage, Malika Khakhar, and Samantha Jones Public health researchers have called food allergy reactions “a growing public health epidemic in Canada” affecting around one in 13 Canadians and one in five Canadian households. Dining out can be risky and stressful for people with allergies, in part because many restaurant employees lack […]

How carpet cleanliness affects consumer confidence

Impressions about cleanliness in restaurants start from the ground up, and carpet cleanliness is a key factor in creating confidence in consumers. In the wake of the pandemic, assuring visitors of a facility’s commitment to cleanliness is paramount. New research from Whittaker conducted online by The Harris Poll from Aug. 5-9, 2021, among 2,056 U.S. […]

Restaurant cleaning for post-pandemic challenges

As the world continues to re-emerge from COVID-19 restrictions, operators must be sure to prepare for the increase in foot traffic and restaurant cleaning expectations while also addressing hiring challenges. In particular, the increased hygiene and safety demands of consumers in the pandemic age mean more focus than ever before must be placed on maintaining […]

U.S. follows Canada with sesame allergy labelling law

There is good news for consumers with a sesame allergy, as food packaging in the United States will be legally obligated to list sesame as an ingredient from the start of 2023. The newly passed Food Allergy Safety, Treatment, Education, and Research (FASTER) Act of 2021 denotes sesame as America’s ninth “major allergen.” The law […]

Three steps to avoiding washroom pests

Washroom pests should be the last thing on your guests’ minds. That’s only possible if pest management remains a focus. By Alice Sinia Washroom care is critical to creating a favourable impression. Patrons expect facilities to be in sanitary and working order, which means routine vigilance must be taken in these delicate areas. Hopefully, washroom […]

Dalhousie releases study of Canada’s comparative food safety

The Agri-Food Analytics Lab at Dalhousie University, with the financial support of the Canadian Food Inspection Agency (CFIA), says it is “proudly” releasing a study of Canada’s food safety regulations in comparison with those from around the industrialized world. The report is intended to identify emerging trends that should be taken into account when the Safe […]

Retaining the divided attention of post-COVID QSR customers

Quick Service Restaurants face an uncertain future. Here’s how they can win in a digital marketplace with customers staying at home. By Peter Klayman With the pandemic altering the definition of “normal” across industries, Quick Service Restaurants (QSR) have been amongst the fortunate few able to stay afloat. While foot traffic to fast food and […]

Canadian consumer confidence in food safety rebounding

A new report from Dalhousie University suggests that consumer confidence in Canadian food safety is rebounding, one year after the onset of the COVID-19 pandemic. Dalhousie’s Agri-Food Analytics Lab, in partnership with Caddle, surveyed over 10,000 Canadians at the end of February 2021. The participants were surveyed on consumer confidence and satisfaction. Overall, there were […]