Restaurants in real-time: today’s foodservice industry and where we’re headed

By Jessica Brill As the foodservice industry progresses on the road to recovery, the post-pandemic landscape continues to challenge a great number of restaurateurs. Inflation, staffing shortages, and government policies threaten the livelihoods of so many hospitality businesses, as many operators work to get back on their feet. Prior to the pandemic, the average monthly […]

The Spring/Summer issue of CRFN Magazine is now available!

In the optimistic spirit that often comes with spring and summer, we dive into today’s foodservice challenges and successes in this issue, with a look towards top trends and where we are headed through the remainder of the year. Our Spring/Summer 2024 issue of Canadian Restaurant & Foodservice News examines the industry from menu trends […]

The hidden challenges of training restaurant staff

By Madan Kanala Maintaining food standards and regulatory compliance is paramount in the bustling world of restaurants. However, many establishments struggle to achieve consistency and effectiveness despite implementing staff training programs. This often boils down to three critical factors: variations in staffing levels, high employee turnover rates, and language barriers. Variations in staffing levels In […]

Smart Serve Ontario provides free mental health services to hospitality workers

Smart Serve Ontario, a registered charity dedicated to responsible liquor sales and service practices, is taking a crucial step towards improving mental health in the hospitality industry with the launch of its new campaign “Smart Serve Cares.” Delivered in partnership with Not 9 to 5, a non-profit that advocates for the mental health of hospitality […]

Is employee theft affecting your business?

In today’s economy, every dollar counts. With employee theft an ongoing issue, accounting for 75 per cent of restaurant inventory losses, operators need to be mindful of this potential hit to their bottom line. How can you plan ahead, spot theft, mitigate the damage, and avoid being targeted in the future? Restaurant turnover is at […]

AI is poised to transform the restaurant industry in 2024

By Daniel Hawes The restaurant and hospitality sectors are in a time of rapid digital transformation due to the widespread introduction of artificial intelligence (AI) into the consumer space.  AI will significantly influence and reshape these sectors, as operators continue to look for ways to streamline restaurant processes and customer interactions, accelerate internal workflows, and […]

Planning ahead for patio season

In the next few months, we will see patios steadily open up as the weather warms up and more people want to enjoy dining outside. The warmer weather brings operators the opportunity to bring in more traffic, create a unique dining space, expand the menu, and become a destination for outdoor dining. But with these […]

Addressing restaurant cancellations and no-shows

As restaurateurs continue to balance thin margins and staffing shortages, more have begun taking steps to deter diners from last-minute cancellations (or not coming at all) as a way to try and manage their costs. According to studies, 17 per cent of U.S. restaurants charged at least one cancellation fee in January, up four per […]

Essential resources for restaurateurs

By Dawn Castell As restaurant owners navigate the dynamic landscape of the food service industry, access to comprehensive resources is essential for optimizing operations, enhancing customer experiences, and driving profitability. From streamlining order processing to managing inventory and marketing efforts, leveraging the right tools and support systems can empower restaurant owners to thrive in a […]

Embrace spring at your restaurant

As winter winds down, it’s time to start planning what spring looks like at your restaurant. With more hours of daylight, warmer weather, and more local, seasonal ingredients available, entice guests to visit to get the most out of spring. Spring cleaning Since the pandemic, studies show that 95 per cent of consumers want as […]