Pandemic innovations & automation will shape restaurants beyond 2022

As they bid to stay ahead of the curve through the persistent and evolving challenges of 2022, restaurants plan to continue at least some of their pandemic pivots and add more automation in order to counter ongoing staff shortages.  That’s the conclusion of recent research from payments and technology solutions provider Square, which recently released […]

Survey: What’s driving Ontario’s hospitality labour crisis?

Ontario’s restaurants and other foodservice, hospitality, and tourism businesses have been dealing with something of a labour crisis in recent months. That has been attributed to a variety of factors, including staff leaving the workforce for good due to the effects of COVID-19, a perceived lack of job security, government benefits offsetting the financial costs […]

The state of play for Canadian foodservice at the end of 2021

As we close out 2021 and approach another new year for Canadian foodservice, Lightspeed’s State of the Hospitality Industry report has shone some light on the current sentiments from restaurant operators and guests. Chief among the conclusions of the report, based on a wide survey of operators and customers in Canada and beyond, was that […]

No end in sight for restaurant labour shortages

For six months now, many industries have experienced devastating labour shortages. That remains a major factor for a large majority of restaraunts in October, according to new data. Alignable’s October Hiring Poll of 3,181 small business owners found that nearly four in five (78 per cent of) restaurant owners say the lack of workers cuts into […]

OpenTable aims to help halt Canadian reservation no-shows

Canadians are eagerly returning to their favourite spots, with COVID-19 restrictions lifted to some extent everywhere across Canada and restaurants open again across the country. However, OpenTable data suggests that reservation no-shows are persisting as a problem for the industry. The provider of online restaurant reservations found that over 75 per cent of its restaurant […]

Restaurants fear labour shortage will continue

Canada’s restaurant labour shortage, plaguing the industry in recent months as one of the latest effects of the COVID-19 pandemic, could continue for the foreseeable future. That’s according to Restaurants Canada’s latest Restaurant Outlook Survey, which found that the majority of restaurateurs are still finding serious difficulties in hiring staff. The survey, conducted in early […]