By Owen Juarbal Most operators closely track food costs and other expenses, yet few know when their kitchen knives were last properly sharpened – and that can be an expensive blind spot in a year when more than a third of Canadian operators are running at a loss or breaking even. While nearly every other […]
By Emma Balment In a market where the dining room increasingly belongs to the consumer, winning the off-premise will become just as important as winning the dine-in one for today’s restaurant operators. Traditionally in Canada, the majority of orders were consumed at the restaurant, whether full-service or quick-service – but things have changed. Years ago, […]
By Mia Barnes As an operator, when your signature house-made kombucha or cold brew becomes a customer favourite, success can bring an unexpected challenge: how do you keep up with demand without compromising the quality that made it popular in the first place? For restaurant owners ready to scale, the choice between expanding in-house production […]
By Evelyn Long Canada’s restaurant industry has embraced digital transformation at breakneck speed. From cloud-based point-of-sale systems to mobile ordering apps, technology has become the backbone of modern operations. However, this rapid evolution has a dangerous side effect: your restaurant is now a target for sophisticated cyberattacks that can cripple your business overnight. Understanding the […]
By Bashar Qawas For operators, accounting can be a challenging part of the job and understanding the ins and outs of deposits can be complicated. For example, when you open your bank feed and spot a deposit from a delivery platform, it may look like a sale, but it is not. By the time that […]
By Pragati Pathrotkar Coffee has always carried a paradox: people love it for the ritual, the flavour, and the jolt of energy – but that same jolt is increasingly what’s driving them away from regular brews. Enter decaffeinated coffee, once dismissed as a flavourless compromise, now emerging as one of the more dynamic corners of […]
By Evelyn Long Hotter seasonal temperatures can pose great environmental and business challenges for restaurant operators – from a hotter-than-average dining room to humidity on the patio and heat stress for your kitchen team. But green design combined with proactive wellness policies can keep your restaurant cool, your team healthy, and your reputation strong from […]
By Jose Chavez For many restaurants, coffee is treated as a simple add-on; it’s poured at breakfast, served after dinner, or offered as a standard beverage alongside the menu. But a well-planned coffee program can do much more than complete a meal – it can increase average order value, encourage repeat visits, create new revenue […]
By Emma Balment Today’s restaurant operators and suppliers are operating in what is being described as ‘The Endurance Economy.’ Cost of living is the top issue facing Canadians today. Price has become the determining factor for purchase, and consumers are predominantly pessimistic about both short and long-term financial wellbeing. There is hope on the horizon […]
By Jonathan Heeg For restaurant operators managing commercial kitchens, a proactive approach to drain maintenance is not just good practice; it is a sound business decision. Restaurants run on thin margins, tight schedules, and the kitchen has to perform flawlessly during every service. Unlike many other commercial spaces, a restaurant’s plumbing is actively working every […]
