Protecting customer data at restaurants

By Kavita Sabharwal-Chomiuk By now, everyone has heard of the data breach at credit bureau Equifax, which only impacted about 8,000 Canadians, but was estimated to have effected over 145 million American customers, according to an Oct. 2 article from CBC. Lesser known, however, are the data breaches that have hit restaurants, and there have […]

How technology impacts restaurant operations

By Ray Abramson In the restaurant industry today, technology companies are popping up across the world, offering smarter and better ways to order, deliver and market their products. The result has been an overall enhanced experience for customers. Buying food has never been easier or quicker! Restaurants are consistently pushing the envelope, trying to improve […]

Bake, roast, grill, steam, poach or sear — today’s cooking equipment can do it all

When it comes to helping foodservice owners operate on an increasingly tight budget, maintain a commitment to energy efficiency and better manage food and labour costs, today’s high-tech, multi-tasking ovens and ranges are finding their way into more commercial kitchens than ever before. Canadian Restaurant & Foodservice News recently spoke with leading manufacturers to hear […]

How social media can help grow your brand

By Stephan Schulz Like many people, my first encounter with social media was through traditional news. Reports of major world news breaking through Twitter, or famous people posting about themselves caught my attention. Eventually, I was lured by the opportunity to showcase my work and I jumped into Twitter, then Instagram and LinkedIn. My success […]

Taking the guesswork out of food safety

By Matt Bradford Smart equipment. Connected apps. Cloud-based checklists and online training. It takes just one peek behind the counter to see how cutting-edge technologies are making commercial kitchens more productive, efficient, and attuned to food safety issues. And it all goes back to connectivity. More and more, kitchens are relying on equipment with advanced […]

Technology opens up new opportunities for operators

By Tyler Baks Today’s foodservice consumers are looking beyond food. They are looking at more than just innovative meals and menu items, past healthy alternatives, and the ambiance and the environment – all of which have become the norm, the standard cost of entry for any operator within the Canadian commercial foodservice marketplace. In today’s […]

The latest equipment to boost back-of-house efficiency

Nowhere in a restaurant operation is the full effect of technology and innovation more acutely experienced than in the kitchen. From fryers, steamers and grills to the latest in warewashing equipment, manufacturers are employing advances in technology to make a chef’s job easier and more efficient. We recently talked to several leading equipment manufacturers about […]

Financing technology upgrades for your foodservice business

By John Clausen In order to stay ahead of your competitors and continuously improve, you need to examine all aspects of your business, from staffing to menu pricing to the technology used in your business to enhance decision making, service and customer satisfaction. Unfortunately, technology can be expensive. For a foodservice business, the upfront cost […]

How technology is enabling the future of the foodservice industry

By Ziv Schierau Discussing the intersection of technology and dining lends itself easily to extremes. For example, you might imagine ‘The Restaurant of the Future’ — a Jetsons-like scenario — where automation has completely taken over every aspect of the dining experience, where meals are served using 3D-printers and each meal comes out perfect, every […]

Menu crowdsourcing: Using social media to curate new dishes

By Sean Beckingham Using social media to boost your restaurant’s online presence and overall brand may seem like a no-brainer today, but taking it a step further and using it to develop and refine menu options is a strategy that is now difficult to ignore. Menu crowdsourcing is a new approach to the traditionally back-of-house […]