Top tips for minimizing restaurant expenses

By Charli Tanner Everyone is feeling the financial pinch, and with restaurants facing rising food, utility, and labour costs, they are keeping a close eye on their profit margins. Reports at the end of 2023 revealed that rising costs meant one-third of Canadian restaurants were operating at a loss, highlighting the need for reducing expenses […]

Will 2024 be easier for operators?

As we move through the first quarter of 2024, looking back to the final quarter of last year can give us some insight into restaurant success, consumer spending, and what’s trending this year. How did restaurants do towards the end of last year and what can we expect to see this year? While traffic dipped […]

Relying on customer loyalty during economic uncertainty

By Liam Gilmore In a world where inflation is tightening its grip and customers are watching their pennies, QSRs are looking to customer loyalty as a fundamental part of their success, focusing on resilience and adaptability in the face of economic challenges. As menu prices soar to unprecedented heights, businesses must pivot towards cutting-edge loyalty […]

How restaurants can survive and thrive during the slower season

By Brittain Brown Restaurants are grappling with a unique set of challenges – the confluence of inflation, winter weather, and the post-holiday lull creates a perfect storm, leaving many establishments feeling the financial pinch. Amidst the struggles, this is a chance for restaurateurs to think outside the box and find innovative ways to attract customers […]

What restaurant loyalty programs look like in 2024

Loyalty programs have been popping up everywhere in the last few years, as restaurants focus on getting to know their customers and using data to better manage the business. However, loyalty programs continue to evolve as consumer preferences change, and 2024 brings a new level of personalization to loyalty as we know it. Studies show […]

Creative tips for restaurants to stay ahead in 2024

By Graham Campbell As restaurants across Canada continue to rebound from the pandemic, fewer Canadians are dining out amidst inflation and soaring interest hikes. Restaurant operators are left worried about the rising cost of food and supplies and how much of this burden they can reasonably pass onto customers. With nearly half of Canadian restaurants […]

How restaurants can leverage technology to drive loyalty and boost profits

By Mo Chaar The challenges for the restaurant industry seem to be never-ending, with operational costs, labour shortages, pandemic debt, and bankruptcies all on the rise. Recently, Restaurants Canada stated that 50 per cent of Canadian foodservice operators are operating at a loss or just breaking even, compared to only 12 per cent from pre-pandemic […]

Navigating the surge to offer an enhanced customer experience

By Peter Dougherty In an ever-evolving industry, restaurant operators are continually seeking innovative ways to increase revenue and elevate the overall guest experience. Traditionally, surge pricing has been considered a strategy to manage demand during peak hours. However, in recent years, guests have become more conscious about spending and surge pricing has become unpopular with […]

What’s trending with QSRs

These days, competition is fierce as QSRs compete with takeout and delivery, convenience stores, gas stations, and most recently, grocery stores. Some QSRs are taking steps to simplify service with kiosks and faster drive-thrus, connecting with customers by going greener, or delivering seasonal LTOs to get guests coming in. With so many options for diners […]

Are mobile games a viable marketing tool for your restaurant?

From loyalty programs to social media, apps, and more, restaurant technology is constantly moving forward. But as that technology evolves, so should your marketing strategy, and mobile games are one of the newest ways that businesses are reaching their customers. How can mobile game marketing help restaurants raise revenues? Reach a new audience Many restaurants […]