The latest POS trends for restaurants

By Alex Barrotti Restaurant point-of-sale (POS) solutions have evolved dramatically over the last few years. They have moved well beyond the traditional model of expensive, propriety hardware, costly installation fees, and hefty annual payments for upgrades and maintenance contracts that only large restaurants could afford. The introduction of tablets has been truly disruptive, making it […]

How technology will turn chains into independents

By Rich Quintyn In all corners of our current economy, technological advances are bringing about more seamless experiences and increased levels of productivity. Many former challenges of geography, transportation and business have been reduced or eliminated as our society pushes forward new innovations. The restaurant industry is no different, with technology having a significant impact […]

How to improve table turns and diner satisfaction with analytics

By John Yi It seems like big data is everywhere you look these days. From the targeted ads you see online as you scroll through your favorite websites and social media feeds, to the apps you use to navigate traffic and get to work on time, to fraud detection on your credit or debit cards. […]

Loyalty programs: A different recipe for success

By Patrick Watson Loyalty programs have existed for decades. Initially created within the airline industry to encourage brand loyalty, they typically provide benefits for money spent and value through progressive elite status. Research shows that we all belong to between four and eight. Unfortunately, research also shows that their ubiquity has created challenges leading to […]

Protecting customer data at restaurants

By Kavita Sabharwal-Chomiuk By now, everyone has heard of the data breach at credit bureau Equifax, which only impacted about 8,000 Canadians, but was estimated to have effected over 145 million American customers, according to an Oct. 2 article from CBC. Lesser known, however, are the data breaches that have hit restaurants, and there have […]

How technology impacts restaurant operations

By Ray Abramson In the restaurant industry today, technology companies are popping up across the world, offering smarter and better ways to order, deliver and market their products. The result has been an overall enhanced experience for customers. Buying food has never been easier or quicker! Restaurants are consistently pushing the envelope, trying to improve […]

Bake, roast, grill, steam, poach or sear — today’s cooking equipment can do it all

When it comes to helping foodservice owners operate on an increasingly tight budget, maintain a commitment to energy efficiency and better manage food and labour costs, today’s high-tech, multi-tasking ovens and ranges are finding their way into more commercial kitchens than ever before. Canadian Restaurant & Foodservice News recently spoke with leading manufacturers to hear […]

How social media can help grow your brand

By Stephan Schulz Like many people, my first encounter with social media was through traditional news. Reports of major world news breaking through Twitter, or famous people posting about themselves caught my attention. Eventually, I was lured by the opportunity to showcase my work and I jumped into Twitter, then Instagram and LinkedIn. My success […]

Taking the guesswork out of food safety

By Matt Bradford Smart equipment. Connected apps. Cloud-based checklists and online training. It takes just one peek behind the counter to see how cutting-edge technologies are making commercial kitchens more productive, efficient, and attuned to food safety issues. And it all goes back to connectivity. More and more, kitchens are relying on equipment with advanced […]

Technology opens up new opportunities for operators

By Tyler Baks Today’s foodservice consumers are looking beyond food. They are looking at more than just innovative meals and menu items, past healthy alternatives, and the ambiance and the environment – all of which have become the norm, the standard cost of entry for any operator within the Canadian commercial foodservice marketplace. In today’s […]