Technology opens up new opportunities for operators

By Tyler Baks Today’s foodservice consumers are looking beyond food. They are looking at more than just innovative meals and menu items, past healthy alternatives, and the ambiance and the environment – all of which have become the norm, the standard cost of entry for any operator within the Canadian commercial foodservice marketplace. In today’s […]

The latest equipment to boost back-of-house efficiency

Nowhere in a restaurant operation is the full effect of technology and innovation more acutely experienced than in the kitchen. From fryers, steamers and grills to the latest in warewashing equipment, manufacturers are employing advances in technology to make a chef’s job easier and more efficient. We recently talked to several leading equipment manufacturers about […]

Financing technology upgrades for your foodservice business

By John Clausen In order to stay ahead of your competitors and continuously improve, you need to examine all aspects of your business, from staffing to menu pricing to the technology used in your business to enhance decision making, service and customer satisfaction. Unfortunately, technology can be expensive. For a foodservice business, the upfront cost […]

How technology is enabling the future of the foodservice industry

By Ziv Schierau Discussing the intersection of technology and dining lends itself easily to extremes. For example, you might imagine ‘The Restaurant of the Future’ — a Jetsons-like scenario — where automation has completely taken over every aspect of the dining experience, where meals are served using 3D-printers and each meal comes out perfect, every […]

Menu crowdsourcing: Using social media to curate new dishes

By Sean Beckingham Using social media to boost your restaurant’s online presence and overall brand may seem like a no-brainer today, but taking it a step further and using it to develop and refine menu options is a strategy that is now difficult to ignore. Menu crowdsourcing is a new approach to the traditionally back-of-house […]

Lunch and growth opportunities in the foodservice industry

By Tyler Baks The Canadian commercial foodservice industry has experienced many changes over the past 10 years. Today’s successful restaurant chains have had to adapt to changing consumer behaviour, enhanced menu offerings, technology influences and shifting preference on the time of day consumers are visiting restaurants. Most consumers consider restaurants as a dinner destination as […]

Urban Translations partners with Samsung Electronics to bring innovation to hospitality industry

Press release Multi-lingual digital menu software utilizes Samsung tablets in major hospitality venues Urban Translations, a digital menu software provider, has announced a partnership with Samsung Electronics that will enable guests to easily order menu items and amenities in any language on Samsung tablets in-room, at restaurants, and other entertainment venues. During a time when […]

Restaurant technology trends for 2017

Highlighting a few of the technology trends restaurateurs can expect next year By Kavita Sabharwal Restaurant technology is an ever-evolving game. Gone are the days when customers had to wait for their server to manually imprint their credit card onto carbon paper to pay for their meal. Instead, technology has advanced to the point where […]

Customer analytics: Do you know what you need to know?

By Don Gray Wikipedia defines analytics as the discovery and communication of meaningful patterns in data and also categorizes different types of analytics such as descriptive, predictive and prescriptive analytics. For those interested in the science around analytics, the above descriptions are a good starting point on a somewhat complex subject. Human beings are naturally […]

Keeping your restaurant relevant in the mobile era

By Erick Kobres For the first time ever in 2015, mobile surpassed desktop as the primary tool for searching and accessing the internet in North America. This shift in use means that customers are now getting their day-to-day information on the go, instead of at their desks. As restaurant operators, how can you stay relevant […]