Leading your restaurant with strategic clarity

By Doug Radkey Being a leader isn’t easy. It takes a multitude of characteristics to become an innovative, collaborative, and successful leader. Goal-setting, decision-making, and massive amounts of action are vital to rise to the top and it requires vision, self-awareness, collaboration, communication, optimism, and adaptability to lead a team. As a leader, you will […]

3 ways restaurants can navigate pandemic consumer behaviour

By Mike Wilson The last two years have challenged restaurants with evolving safety concerns, rules, and diner behaviour and preferences. While sales were down 29 per cent entering 2021, they’re expected to increase 21 per cent in 2022, potentially reaching pre-pandemic levels. Restaurants must continue to be nimble, responsive, and creative to survive and thrive. […]

5 tips for reopening your restaurant in 2022

By Megan Prevost Over the past two years, sustaining a profitable restaurant has proven difficult. Even some of the best, well-off local shops closed because of the changes in the restaurant industry. With coronavirus restrictions lifting and more people going out to eat, 2022 might be the perfect time for reopening your restaurant.  Many business […]

Plant-based doesn’t always mean healthy

By Meghan McGee As we ring in the new year and people announce their resolutions and goals for 2022, many opt for getting healthy, cutting out drinking or starting a new hobby. Vegan magazines and organizations are pushing plant-based diets — calling it the “ultimate new year’s resolution.” But plant-based meats are often high in […]

Minimum wage hike presents opportunity for restaurants

By David Hopkins Ontario’s minimum wage is going up again on January 1, 2022. And this time, unlike in the past, the minimum wage for servers will also rise significantly. It is set to increase almost 20 per cent, from $12.55 to $15 per hour. This comes at a time when most restaurants are trying […]

Why a restaurant’s brand is more important than ever

By Sydney Ahmadian Long before multi-coloured window panes symbolized Microsoft, ranchers used brands to distinguish their cattle from other herds. A brand was a symbolic representation of the rancher’s business, manifested in real life on the haunches of their cows. A great brand acts as a physical or symbolic representation of your business to help […]

Labour shortages: How tech, integration & data can help

By Mo Chaar The ongoing labour shortages continue to affect restaurants across the country. Currently, 80 per cent of foodservice operators are having difficulty hiring kitchen staff and 67 per cent are having trouble filling front-of-house positions. As a result, restaurants across the country are resorting to cutting their open hours short and slimming down […]

Offsetting rising restaurant costs in 2021

Restaurant costs were already a burden for operators even before the pandemic raised the stakes. But particularly in the current climate, operators constantly need to adapt to stay afloat, you’ve got to adapt. Restaurant labour costs are rising amid a staffing challenge, food prices have soared in many industry sectors, and logistics costs keep climbing, […]

The importance of TikTok for restaurants: the clock is ticking

Restaurants are on a constant journey to innovate and broaden their reach, and the pandemic has only intensified this need. When it comes to social media, Instagram and other ubiquitous platforms have led the way in recent years, but TikTok for restaurants is becoming increasingly essential. In a day when TikTok has arguably overtaken Instagram […]

Testing high-touch surfaces in grocery stores for COVID-19

By Maleeka Singh, Lawrence Goodridge, Maria G. Corradini, Robert Hanner, and Steven Newmaster As the COVID-19 pandemic wears on, and the virus continues to circulate, the transmission risks of everyday interactions may become an ongoing concern. A recent study at the University of Guelph looked at the risk of COVID-19 exposure from high-touch surfaces within […]