January 11, 2022 Ready-to-make meal kits have surged in popularity during the pandemic with indoor dining off the table for so much of the last two years. The question now is whether they will endure. A new Canadian study by Empathy Inc. in partnership with Vividata suggests that, while the appeal of these kits varies based on demographic, the ...Read more about this post
December 3, 2021 It seems many diners are now being more generous with their gratuities, as a new report has found that the majority of patrons now tip 20 per cent or more. A survey of U.S. consumers conducted by Popmenu found that 58 per cent of consumers say they have increased the amount they typically tip servers and ...Read more about this post
November 23, 2021 As we close out 2021 and approach another new year for Canadian foodservice, Lightspeed’s State of the Hospitality Industry report has shone some light on the current sentiments from restaurant operators and guests. Chief among the conclusions of the report, based on a wide survey of operators and customers in Canada and beyond, was that operators ...Read more about this post
November 23, 2021 After a challenging couple of years, restaurateurs have learned how to adapt to keep their doors open and their businesses thriving. The rise of off-premise dining and third-party delivery point to online ordering as a key component of engaging today’s customers with the convenient, fulfilling experiences they crave. A new report by DoorDash, 2021 Restaurant Online ...Read more about this post
November 22, 2021 Customers have shown their loyalty to and support of local restaurants throughout the difficult circumstances of the pandemic, and that looks set to continue this holiday period. The U.S. National Restaurant Association estimates that nearly two-thirds of consumers hope to receive restaurant gift cards for presents this winter. New research from the NRA found that 62 per ...Read more about this post
November 18, 2021 Sustainability is a growing concern for Canadian consumers, and one way that is manifesting itself is through an increasing desire to steer clear of meat — or at least to have the choice to do so. A new survey from Impossible Foods conducted by members of the Angus Reid Forum, found that one-quarter (24 per cent) ...Read more about this post
November 18, 2021 A new report has shed light on the extended effects of the pandemic on food delivery aggregators and third-party delivery apps. The inaugural The Digital Divide, Aggregators: The Cost Of Convenience, a collaborative PYMNTS and Paytronix report, examines the spending habits of restaurant customers in the U.S. It found that many consumers came to rely on delivery ...Read more about this post
October 27, 2021 The popularity of plant-based foods has been growing in recent years, and Gen Z and millennial consumers are likely to continue pushing that growth. That’s according to a recent report from The NPD Group, which found that the consumer demand for these beverages and foods for in-home meal prep has continued throughout the pandemic. Both dairy ...Read more about this post
October 26, 2021 Canadians are keen to see improvements to the country’s food infrastructure, and their key focuses are on transparency, affordability, and sustainability. That’s according to new research from the Canadian Centre for Food Integrity’s (CCFI’s) 2021 Public Trust Research Report, which shows that the proportion of Canadians who felt Canada’s food system is headed in the right direction has declined ...Read more about this post
October 26, 2021 The burger has long been a much-craved-for food item in Canada and beyond, and that doesn’t appear to have been changed by the pandemic. Technomic’s new Global Menu Category Report illustrates what consumers in Canada and beyond are looking for in their burger options late in 2021. Prominent among the report’s conclusions is that Canadians seem to ...Read more about this post
October 25, 2021 By Asad Amin I am a devout foodie. My weekend plans, at times, revolved around which new restaurants had opened in the city or which old haunt I had been craving for a while. Over the past year-and-a-half, that shifted to takeout, delivery, and very few dine-in occasions. As soon as my family and I were ...Read more about this post
October 18, 2021 By now, it seems undeniably apparent that the COVID-19 pandemic has changed Canadian foodservice forever. According to Restaurants Canada’s Foodservice Facts 2021 report, that view is shared by 76 per cent of operators across the country. On the positive side, foodservice sales are rebounding. In July 2021, there was only a five per cent difference shortfall in ...Read more about this post
October 8, 2021 Several key lifelines emerged for restaurants and other foodservice operations during the worst of the pandemic, from online ordering to curbside pickup and delivery and contactless payments. Another prominent trend was recognition of the importance of loyalty programs. Loyalty programs not only create a lasting connection between patrons and a restaurant and/or brand, but they also ...Read more about this post
September 28, 2021 Aside from water, coffee and tea are the most-consumed beverages in Canada. With the market constantly changing and today’s consumers looking for certain things when selecting a beverage, a new report has assessed ongoing tea and coffee trends across the country. A collaboration between Technomic, Restaurants Canada, the Coffee & Tea Association of Canada, and the ...Read more about this post
September 17, 2021 Canadians are eagerly returning to their favourite spots, with COVID-19 restrictions lifted to some extent everywhere across Canada and restaurants open again across the country. However, OpenTable data suggests that reservation no-shows are persisting as a problem for the industry. The provider of online restaurant reservations found that over 75 per cent of its restaurant partners ...Read more about this post
