Consumer Research

  • Canadian F&B manufacturing estimated to grow 15% in five years

    June 9, 2021
    As Canadian foodservice continues to begin to rebound from the ongoing COVID-19 pandemic, manufacturing is expected to see more positive days ahead. BDC’s latest Food and Beverage Manufacturing Outlook estimates that food and beverage manufacturing, Canada’s second-largest manufacturing industry, will grow by 15.6 per cent in the next five years. The sector is anticipated to grow by 2.4 ...
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  • Predicting post-pandemic food consumption trends

    May 31, 2021
    A new report from Deloitte assesses what the future could look like beyond the pandemic when it comes to Canadian food consumption trends. “The conflicted consumer: 2021 food consumer survey” report concludes that beyond the COVID-19 pandemic “food retailers will need to continue demonstrating authenticity, empathy, transparency, and genuine commitment to their communities, the wider world, and ...
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  • Organic food sales climb by record amount in 2020

    May 26, 2021
    Amid the uncertainty and change of the past year, organic food is prospering. U.S. organic sales jumped by a record 12.4 per cent to US$61.9 billion in 2020, according to the 2021 Organic Industry Survey released by the Organic Trade Association (OTA). That marks the first time that total sales of organic food and non-food products have surpassed ...
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  • Digital takeout orders predictably soar during pandemic

    May 26, 2021
    It will come as little surprise to most that the number of digital takeout orders has soared during the COVID-19 pandemic. But new research from the NDP Group has lifted the lid on just how big the spike has been. Digital ordering was a life-saving avenue for many restaurants and foodservice operators across North America in ...
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  • One-third of young Canadians consider giving up beef

    May 18, 2021
    A new survey by the Agri-Food Analytics Lab at Dalhousie University in partnership with Angus Reid found that while beef is still highly popular among Canadians, consumer have their doubts. The survey found that 92 per cent of Canadians eat beef and two-thirds (65 per cent) eat beef at least once a week. Most respondents (69 per cent) ...
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  • Technomic study reveals COVID-19 impact on beverages

    May 12, 2021
    A new report from Technomic illustrates the impact that the COVID-19 pandemic has had on the beverage category of foodservice. The report is a deliverable of Technomic’s Away-From-Home Beverage Navigator program, which offers a comprehensive assessment of both hot and cold beverage categories, including market sizing, historical tracking, predicted growth, consumer insights, operator responses, major trends ...
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  • Vast majority of diners plan to maintain digital ordering habits

    May 7, 2021
    Ninety-two percent of restaurant customers who are fully vaccinated plan to continue digital ordering at least as often as they do now, according to new research from Paytronix and PYMNTS. Conversely, just eight per cent plan to return to dine-in as they did prior to the pandemic. Thirty-two percent of independent, full-service restaurant customers who are “very” or ...
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  • Canadians struggling with eating habits during COVID-19

    May 7, 2021
    A new survey from the Agri-Food Analytics Lab at Dalhousie University has found that 74 per cent of Canadians say the COVID-19 has impacted their pandemic impacted their eating habits. More than three-quarters of those surveyed (77 per cent) said their stress level was impacted by the pandemic, with younger generations feeling it the most: millennials ...
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  • Consumers use low delivery fees, promos as deciding factors

    April 12, 2021
    A new report from digital restaurant platform BentoBox and restaurant discover platform The Infatuation suggests many consumers, particularly the younger demographic use low delivery fees and the offer of promotions and discounts as major deciding factors when it comes to choosing a delivery service. Firstly, the report notes that 74 per cent of U.S. diners cite ...
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  • Contactless solutions a win-win for consumers and businesses

    April 9, 2021
    By John Kelly There’s no question that the coronavirus pandemic — along with the accompanying lockdowns and restrictions — forced brick-and-mortar businesses, from retailers to restaurants, to find new ways to serve their customers and spurred a wave of innovation across many industries.  As the coronavirus vaccine rollout expands and, ultimately, we move towards a state of reopening, ...
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  • Assessing which pandemic food trends will stick

    March 30, 2021
    Many new pandemic food trends have been formed during COVID-19. But how of them will be sticking around? Data and tech company Numerator has tried to assess just that in a new COVID Buyer Habit Index aimed at understanding the “stickiness” of new consumer buying behaviours. The analysis examines pandemic food trends in major categories including alcohol, baking ...
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  • More Canadians looking to buy Canadian food

    March 22, 2021
    More Canadians are now looking to seek out Canadian-produced food, according to a recent survey from Farm Credit Canada. The survey, which was conducted between January 8-12, 2021, found that six out of 10 Canadians are more likely to purchase Canadian-made or -grown food. “We had surveyed 2000 Canadians across the country, reflective of how the country ...
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  • Contactless transactions surge in Canada during pandemic

    March 18, 2021
    Many foodservice trends have emerged or at least accelerated during the COVID-19 pandemic, and among them is the increasing volume of contactless transactions. As consumer behaviour has dramatially shifted in line with both preference and necessity over the last 12 months, far more Canadians are shopping online. Those who are still heading to bricks-and-mortar establishments are ...
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  • Canadian consumer confidence in food safety rebounding

    March 15, 2021
    A new report from Dalhousie University suggests that consumer confidence in Canadian food safety is rebounding, one year after the onset of the COVID-19 pandemic. Dalhousie’s Agri-Food Analytics Lab, in partnership with Caddle, surveyed over 10,000 Canadians at the end of February 2021. The participants were surveyed on consumer confidence and satisfaction. Overall, there were positive ...
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  • U.S. State of the Restaurant Industry Report measures COVID-19’s impact

    January 26, 2021
    The 2021 State of the Restaurant Industry Report details the impact of COVID-19, including statistics and trends in labour, menu, and tech.
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