Foodservice Sales

  • Will 2024 be easier for operators?

    February 20, 2024
    As we move through the first quarter of 2024, looking back to the final quarter of last year can give us some insight into restaurant success, consumer spending, and what’s trending this year. How did restaurants do towards the end of last year and what can we expect to see this year? While traffic dipped through ...
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  • How restaurants can survive and thrive during the slower season

    February 14, 2024
    By Brittain Brown Restaurants are grappling with a unique set of challenges – the confluence of inflation, winter weather, and the post-holiday lull creates a perfect storm, leaving many establishments feeling the financial pinch. Amidst the struggles, this is a chance for restaurateurs to think outside the box and find innovative ways to attract customers by ...
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  • Today’s customer spending and its effect on restaurants

    February 1, 2024
    By Vince Sgabellone Economists have projected a slowdown in the Canadian economy for several quarters now. Similarly, Canadian consumers have reported for over a year that they plan to cut back on their spending and studies show they have done just that. For the year ending June 2023, consumer spending across the 11 retail categories declined ...
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  • Creative tips for restaurants to stay ahead in 2024

    January 22, 2024
    By Graham Campbell As restaurants across Canada continue to rebound from the pandemic, fewer Canadians are dining out amidst inflation and soaring interest hikes. Restaurant operators are left worried about the rising cost of food and supplies and how much of this burden they can reasonably pass onto customers. With nearly half of Canadian restaurants functioning at ...
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  • Navigating the surge to offer an enhanced customer experience

    December 13, 2023
    By Peter Dougherty In an ever-evolving industry, restaurant operators are continually seeking innovative ways to increase revenue and elevate the overall guest experience. Traditionally, surge pricing has been considered a strategy to manage demand during peak hours. However, in recent years, guests have become more conscious about spending and surge pricing has become unpopular with guests. ...
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  • The upside of kiosks for QSRs

    November 29, 2023
    The labour shortages we’ve seen over the last few years in the foodservice industry have led many QSRs to lean on technology to help bridge that gap, and kiosks are catching on as a way to better manage labour and provide a better guest experience. RELATED: 2023’s hottest restaurant technology While at one time self-serve kiosks may ...
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  • Grocery stores look for ways to compete with restaurants

    November 24, 2023
    With consumers watching their wallets, grocery stores are stepping up their made-to-order meals to compete in the takeout arena. Grocery prices were up 12.4 per cent in October, while restaurant prices increased 8.6 per cent, so QSRs may in fact be offering better value. As the gap widens between grocery store and restaurant pricing, stores are taking ...
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  • A look at today’s restaurant landscape

    November 8, 2023
    Although there have been many challenges over the last few years, restaurants continue to recover from labour shortages, inflation, and supply chain interruption. With 51 per cent of restaurants operating at a loss, continued rising costs are challenging operators and consumers alike, as businesses and customers try and find balance between today’s revenue and spending. RELATED: ...
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  • Will 2024 bring relief to restaurateurs?

    October 31, 2023
    The past few years have seen record-breaking inflation, unrelenting labour shortages, and continuing supply chain disruption, as the foodservice industry strives to recover. With some improvement in these conditions recently, is there relief in sight for restaurateurs in the coming year? The first step in looking ahead is understanding the major obstacles and pinpointing potential weaknesses ...
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  • Changes are coming as operators look to exceed customer expectations

    October 25, 2023
    As the foodservice industry’s recovery continues, many QSRs are making operational changes to address diner demand, foster loyalty, and keep customers coming back. With such fierce competition, restaurants are stepping up their game, working to improve service and boost the customer experience. McDonald’s recently announced that they plan to remove their automatic drink machines by 2032. ...
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  • Restaurants are adding late-night to capture customers

    October 18, 2023
    As restaurants strive to build loyalty and boost their bottom lines, some are finding success drawing in a late-night crowd with extended hours. Studies show that there has been 7.5 per cent growth in this daypart during Q2 year-over-year, and it’s becoming a viable source of increased revenues for many restaurants. Pizza Hut has extended the ...
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  • What’s new in restaurant real estate?

    October 3, 2023
    As the foodservice industry continues on its road to recovery, many restaurants and chains are looking at expanding, but what are the possible pitfalls in today’s restaurant real estate? Experts are seeing a significant rise in real estate demand, many looking for multiple drive-thru lanes as part of their expansion. According to Emily Durham, senior vice ...
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  • The drive-thru evolution

    September 15, 2023
    As takeout and off premise dining traffic remains high long after the pandemic, many QSRs are looking to improve their drive-thru service to decrease wait times and boost efficiency. 39 per cent of QSRs report bumper to bumper traffic in the drive-thru, causing longer lines and customer back-up. During the pandemic, when takeout was the only ...
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  • Get your restaurant set up for catering

    September 13, 2023
    Just as the holiday season approaches, restaurants are seeing an uptick in catering requests from their customers. Although the demand for catering has been recovering steadily since the pandemic, some restaurant chains have seen as much as a 43 per cent increase in this sector over last year. As restaurants get ready to add catering to ...
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  • Diners choose pickup over delivery as inflated costs continue

    August 25, 2023
    In the last few years, off-premise dining has become so popular, but these days, pickup is surpassing delivery for diners. As prices continue to remain high, this shift could be a result of consumers watching their wallets, attempting to save a few dollars by skipping the delivery fees. Because restaurants don’t typically add a charge for ...
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