Foodservice Sales

  • Is it time to include tips in menu prices?

    July 16, 2021
    By Sylvain Charlebois and Poppy Nicolette Riddle Tipping is a cultural practice strongly supported in Canada, with most patrons feeling good about their experiences. However, tips can have hidden consequences for those working in foodservice. With staff recruitment a problem as the easing of pandemic guidelines are allowing restaurants to reopen, our research suggests it may be ...
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  • Restaurant technology: What to invest in & what to skip

    July 5, 2021
    By Mo Chaar The restaurant industry is an ever-changing technological landscape. The pandemic has shifted guest expectations and restaurants are now required to be tech-savvy and offer online ordering, pay-at-the-table functions, third-party delivery, and more. However, with restaurants already struggling in the current climate, most businesses don’t have the financial resources to invest in expensive restaurant ...
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  • Tipping remains important but are attitudes shifting?

    July 1, 2021
    Canadians largely recognize that tipping is becoming increasingly important for the foodservice and hospitality industry amid the devastating impacts of COVID-19. However, there are some signs that attitudes may be changing. Foodservice and hospitality has always relied on tipping to a significant extent. The pandemic, though, is causing something of a reevaluation of how the industry ...
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  • Online grocery supplementing physical shopping, not replacing

    June 21, 2021
    Online grocery shopping has seen increased uptake during the COVID-19 pandemic but it appears that has mainly been as a supplementary option alongside in-store shopping, rather than a replacement for it. More than half (53 per cent) of Canadians are now doing some of their grocery shopping online, while an additional 30 per cent say they ...
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  • Canadian F&B manufacturing estimated to grow 15% in five years

    June 9, 2021
    As Canadian foodservice continues to begin to rebound from the ongoing COVID-19 pandemic, manufacturing is expected to see more positive days ahead. BDC’s latest Food and Beverage Manufacturing Outlook estimates that food and beverage manufacturing, Canada’s second-largest manufacturing industry, will grow by 15.6 per cent in the next five years. The sector is anticipated to grow by 2.4 ...
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  • What today’s diners are looking for in patios

    June 8, 2021
    With outdoor dining on various provinces’ agendas heading into summer, David Hopkins offers the need-to-know. By David Hopkins Two years ago, consumers ranked restaurant patios primarily based on their “vibe”, their menu, and their crowd. Now, getting on for 16 months into the pandemic, that can’t be further from the truth. In 2021, it’s all about transparency, ...
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  • How food retail and grocery are changing

    June 7, 2021
    Ryerson University’s Brookfield Institute has released a report detailing key ways in which the food retail and grocery industries are changing amid the backdrop of COVID-19. The new report, “Shake-up in Aisle 21: Disruption, Change and Opportunity in Ontario’s Grocery Sector,” concludes that the food retail and grocery industries are transforming at greater speed and with ...
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  • Predicting post-pandemic food consumption trends

    May 31, 2021
    A new report from Deloitte assesses what the future could look like beyond the pandemic when it comes to Canadian food consumption trends. “The conflicted consumer: 2021 food consumer survey” report concludes that beyond the COVID-19 pandemic “food retailers will need to continue demonstrating authenticity, empathy, transparency, and genuine commitment to their communities, the wider world, and ...
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  • Organic food sales climb by record amount in 2020

    May 26, 2021
    Amid the uncertainty and change of the past year, organic food is prospering. U.S. organic sales jumped by a record 12.4 per cent to US$61.9 billion in 2020, according to the 2021 Organic Industry Survey released by the Organic Trade Association (OTA). That marks the first time that total sales of organic food and non-food products have surpassed ...
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  • Digital takeout orders predictably soar during pandemic

    May 26, 2021
    It will come as little surprise to most that the number of digital takeout orders has soared during the COVID-19 pandemic. But new research from the NDP Group has lifted the lid on just how big the spike has been. Digital ordering was a life-saving avenue for many restaurants and foodservice operators across North America in ...
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  • How to promote your restaurant’s online ordering app

    May 26, 2021
    By Jessica Zekry The pandemic has forced restaurants and consumers alike to change their behaviours overnight. Online ordering was a growing trend for several years until it became the only way to keep restaurants afloat and diners served. The value and utility that this service offers has certainly allowed it to make its way into new ...
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  • Brazil’s growing market for Canadian gourmet products

    May 18, 2021
    By Brigitte Foisy With nearly 215 million people, Brazil was the world’s sixth most populated country in 2020. It is Latin America’s largest economy; a developing, diversified economy that was the ninth largest in the world by GDP in 2019 according to the World Bank and United Nations. Given its status among the top 30 global importers, ...
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  • Technomic study reveals COVID-19 impact on beverages

    May 12, 2021
    A new report from Technomic illustrates the impact that the COVID-19 pandemic has had on the beverage category of foodservice. The report is a deliverable of Technomic’s Away-From-Home Beverage Navigator program, which offers a comprehensive assessment of both hot and cold beverage categories, including market sizing, historical tracking, predicted growth, consumer insights, operator responses, major trends ...
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  • Vast majority of diners plan to maintain digital ordering habits

    May 7, 2021
    Ninety-two percent of restaurant customers who are fully vaccinated plan to continue digital ordering at least as often as they do now, according to new research from Paytronix and PYMNTS. Conversely, just eight per cent plan to return to dine-in as they did prior to the pandemic. Thirty-two percent of independent, full-service restaurant customers who are “very” or ...
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  • Canadians struggling with eating habits during COVID-19

    May 7, 2021
    A new survey from the Agri-Food Analytics Lab at Dalhousie University has found that 74 per cent of Canadians say the COVID-19 has impacted their pandemic impacted their eating habits. More than three-quarters of those surveyed (77 per cent) said their stress level was impacted by the pandemic, with younger generations feeling it the most: millennials ...
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