September 3, 2026 By Emma Balment
In a market where the dining room increasingly belongs to the consumer, winning the off-premise will become just as important as winning the dine-in one for today’s restaurant operators. Traditionally in Canada, the majority of orders were consumed at the restaurant, whether full-service or quick-service – but things have changed.
Years ago, foodservice usage ...Read more about this post
August 28, 2026 Often with the changing of the seasons, comes the introduction of new QSR LTOs, as restaurants continue to compete for diner attention and dollars. Chains are getting even more creative with their offerings, working hard to embrace value, innovation, and delivering a superior customer experience.
Here are some of the fall QSR LTOs recently introduced:
McDonald’s is ...Read more about this post
July 29, 2026 By Samir Zabeneh
Canadian foodservice operators are navigating a landscape defined by rising costs and changing consumer habits, and they are using technology to bridge the gap. Research shows that technology adoption in the restaurant industry is more than just a modernization effort; it has become a mandatory strategy for protecting profit margins and empowering lean ...Read more about this post
July 28, 2026 Foodservice continues to evolve, and the definition of value for many diners has shifted. While the benefit of drive-thrus was originally a speedier experience, these days, convenience is even more important to consumers. Today’s diners value food quality most (45 per cent), followed very closely by convenience (44 per cent), and speed (34 per cent) ...Read more about this post
July 27, 2026 By Emma Balment
Today’s restaurant operators and suppliers are operating in what is being described as ‘The Endurance Economy.’ Cost of living is the top issue facing Canadians today. Price has become the determining factor for purchase, and consumers are predominantly pessimistic about both short and long-term financial wellbeing. There is hope on the horizon as ...Read more about this post
July 2, 2026 By Elizabeth Wessel
RestoBiz and Technomic have partnered to present LTO trends that are on the rise, along with data to help operators meet diner demands, stay trendy and structure offers that will get guests excited. This edition of LTO Trend Watch looks back at May, highlighting trends including Thai-inspired dishes, fruity lemonades, and more.
May’s ...Read more about this post
June 3, 2026 As restaurants continue to compete for diner dollars with higher value, lower prices, and unique offerings, is this approach viable over the long haul? Many operators have adopted a strategy focusing on value to reflect the unstable economy and thrifty consumer trend, but this may be a shortsighted approach, offering short-term relief and higher revenues ...Read more about this post
April 30, 2026 Restaurant competition from convenience stores has been steadily rising in the last few years, with recent data suggesting that 72 per cent of consumers now view c-stores as viable alternatives to QSRs, up from 56 per cent a year ago.
As convenience stores continue to work to attract more customers for food purchases, many are adding ...Read more about this post
November 20, 2025 By Samir Zabeneh
With an unpredictable economy, persistent tariffs, and evolving habits reshaping the culinary landscape, the Canadian foodservice industry has faced mixed challenges and opportunities in the past. Recent reports paint a clear picture of inflation’s impact on the foodservice industry and shifting dining preferences.
Rising menu prices have emerged as a major deterrent for diners, ...Read more about this post
October 15, 2025 Amid the challenges faced by the foodservice industry over the last few years, competition from convenience stores seeking to capture the fast-food customer is on the rise. Whether it’s due to declining cigarette sales or simply recognizing the opportunity for growth, convenience stores are becoming a fast-food destination for many consumers.
Convenience store foodservice grew five ...Read more about this post
July 31, 2025 By Doug Radkey
Sales don’t pay your bills; profits do. In an industry that is obsessed with topline revenue and social media impressions, we often forget the number that really matters: your bottom-line profits. It’s easy to boast about a small independent restaurant generating $1.5M in revenue, for example, especially when average guest spend is at an ...Read more about this post
July 28, 2025 By Laura Henry
With nearly three-quarters of Canadians planning to travel more domestically and spend more time at local bars and restaurants within Canada this summer, there are several hospitality trends to note that can help businesses make the most of the season.
Seamless integration of online and in-store experiences
According to the 2025 Future of Commerce Report, ...Read more about this post
April 21, 2025 In the past, customer experience simply meant great food and service, but with today’s economic challenges and the demand for higher value, the bar has been raised. Customer experience (CX) is the great differentiator, allowing operators to set themselves apart and grow their brand, building loyalty and increasing repeat visits.
The recent Patronix 2025 Loyalty Report ...Read more about this post
April 4, 2025 Today’s consumers are busy, and they are looking for more convenience from their favourite restaurants, as the foodservice landscape continues to evolve. Digital convenience continues to be a priority for diners as their lives remain busy and time stays scarce. Studies show that 54 per cent of Canadian consumers prefer ordering food delivery through third-party ...Read more about this post
November 13, 2024 The holiday season is just about here and taking a look at upcoming trends can help restaurants stay ahead of the curve, attract attention, and raise their revenues. As many operators have seen a fall slowdown, studies show that they typically see a boost between November 1 and December 25. Reports showed that in 2023, ...Read more about this post
