Foodservice Sales

  • Creating a menu to attract restaurant guests

    May 17, 2024
    As dining preferences continue to change and evolve, it’s important for restaurants to know what guests are looking for and what attracts guests to their restaurant. Having a standout menu can make or break higher traffic numbers and make the most of your margins. Datassential’s Menu Development Report, Menu Magic 2024 provides insight into what ...
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  • Can you improve your restaurant’s online ordering system?

    April 12, 2024
    As off-premise dining stays popular among consumers, operators can differentiate themselves and raise the bar on the customer experience with a better online ordering system. According to TouchBistro’s 2024 Diner Trends Report, 31 per cent of Canadians are ordering delivery and takeout every week, and that’s up from 25 per cent in 2022. Today, online ordering ...
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  • How much will the carbon tax and climate change affect food prices?

    March 26, 2024
    Inflation has dominated the news and the industry for the last few years, as consumers have seen food prices consistently rise. While we did experience some temporary relief from inflation in February, how much impact will climate change and Canada’s carbon tax impact the industry? Will these factors force restaurateurs to raise their menu prices ...
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  • The rise of eatertainment

    March 22, 2024
    The foodservice industry has seen many changes in the last few years, but the rise of eatertainment is one trend that looks like it is here to stay. Guests are looking for more from their restaurant visits, and that means adding value with an exceptional experience – that’s eatertainment. While not a strictly new concept – ...
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  • Addressing restaurant cancellations and no-shows

    March 20, 2024
    As restaurateurs continue to balance thin margins and staffing shortages, more have begun taking steps to deter diners from last-minute cancellations (or not coming at all) as a way to try and manage their costs. According to studies, 17 per cent of U.S. restaurants charged at least one cancellation fee in January, up four per cent ...
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  • Off-premise dining continues to drive restaurant revenues

    March 7, 2024
    Even as dine-in traffic continues to pick up, demand remains high for off-premise dining. From delivery to drive-thru, studies show that 43 per cent of full-service restaurants accounted for more off-premise business in 2023 than five years ago, and 26 per cent of operators plan to add more options to their off-premise offerings this year. With ...
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  • Will 2024 be easier for operators?

    February 20, 2024
    As we move through the first quarter of 2024, looking back to the final quarter of last year can give us some insight into restaurant success, consumer spending, and what’s trending this year. How did restaurants do towards the end of last year and what can we expect to see this year? While traffic dipped through ...
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  • How restaurants can survive and thrive during the slower season

    February 14, 2024
    By Brittain Brown Restaurants are grappling with a unique set of challenges – the confluence of inflation, winter weather, and the post-holiday lull creates a perfect storm, leaving many establishments feeling the financial pinch. Amidst the struggles, this is a chance for restaurateurs to think outside the box and find innovative ways to attract customers by ...
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  • Today’s customer spending and its effect on restaurants

    February 1, 2024
    By Vince Sgabellone Economists have projected a slowdown in the Canadian economy for several quarters now. Similarly, Canadian consumers have reported for over a year that they plan to cut back on their spending and studies show they have done just that. For the year ending June 2023, consumer spending across the 11 retail categories declined ...
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  • Creative tips for restaurants to stay ahead in 2024

    January 22, 2024
    By Graham Campbell As restaurants across Canada continue to rebound from the pandemic, fewer Canadians are dining out amidst inflation and soaring interest hikes. Restaurant operators are left worried about the rising cost of food and supplies and how much of this burden they can reasonably pass onto customers. With nearly half of Canadian restaurants functioning at ...
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  • Navigating the surge to offer an enhanced customer experience

    December 13, 2023
    By Peter Dougherty In an ever-evolving industry, restaurant operators are continually seeking innovative ways to increase revenue and elevate the overall guest experience. Traditionally, surge pricing has been considered a strategy to manage demand during peak hours. However, in recent years, guests have become more conscious about spending and surge pricing has become unpopular with guests. ...
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  • The upside of kiosks for QSRs

    November 29, 2023
    The labour shortages we’ve seen over the last few years in the foodservice industry have led many QSRs to lean on technology to help bridge that gap, and kiosks are catching on as a way to better manage labour and provide a better guest experience. RELATED: 2023’s hottest restaurant technology While at one time self-serve kiosks may ...
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  • Grocery stores look for ways to compete with restaurants

    November 24, 2023
    With consumers watching their wallets, grocery stores are stepping up their made-to-order meals to compete in the takeout arena. Grocery prices were up 12.4 per cent in October, while restaurant prices increased 8.6 per cent, so QSRs may in fact be offering better value. As the gap widens between grocery store and restaurant pricing, stores are taking ...
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  • A look at today’s restaurant landscape

    November 8, 2023
    Although there have been many challenges over the last few years, restaurants continue to recover from labour shortages, inflation, and supply chain interruption. With 51 per cent of restaurants operating at a loss, continued rising costs are challenging operators and consumers alike, as businesses and customers try and find balance between today’s revenue and spending. RELATED: ...
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  • Will 2024 bring relief to restaurateurs?

    October 31, 2023
    The past few years have seen record-breaking inflation, unrelenting labour shortages, and continuing supply chain disruption, as the foodservice industry strives to recover. With some improvement in these conditions recently, is there relief in sight for restaurateurs in the coming year? The first step in looking ahead is understanding the major obstacles and pinpointing potential weaknesses ...
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