Foodservice Sales

  • A look at today’s restaurant landscape

    November 8, 2023
    Although there have been many challenges over the last few years, restaurants continue to recover from labour shortages, inflation, and supply chain interruption. With 51 per cent of restaurants operating at a loss, continued rising costs are challenging operators and consumers alike, as businesses and customers try and find balance between today’s revenue and spending. RELATED: ...
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  • Will 2024 bring relief to restaurateurs?

    October 31, 2023
    The past few years have seen record-breaking inflation, unrelenting labour shortages, and continuing supply chain disruption, as the foodservice industry strives to recover. With some improvement in these conditions recently, is there relief in sight for restaurateurs in the coming year? The first step in looking ahead is understanding the major obstacles and pinpointing potential weaknesses ...
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  • Changes are coming as operators look to exceed customer expectations

    October 25, 2023
    As the foodservice industry’s recovery continues, many QSRs are making operational changes to address diner demand, foster loyalty, and keep customers coming back. With such fierce competition, restaurants are stepping up their game, working to improve service and boost the customer experience. McDonald’s recently announced that they plan to remove their automatic drink machines by 2032. ...
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  • Restaurants are adding late-night to capture customers

    October 18, 2023
    As restaurants strive to build loyalty and boost their bottom lines, some are finding success drawing in a late-night crowd with extended hours. Studies show that there has been 7.5 per cent growth in this daypart during Q2 year-over-year, and it’s becoming a viable source of increased revenues for many restaurants. Pizza Hut has extended the ...
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  • What’s new in restaurant real estate?

    October 3, 2023
    As the foodservice industry continues on its road to recovery, many restaurants and chains are looking at expanding, but what are the possible pitfalls in today’s restaurant real estate? Experts are seeing a significant rise in real estate demand, many looking for multiple drive-thru lanes as part of their expansion. According to Emily Durham, senior vice ...
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  • The drive-thru evolution

    September 15, 2023
    As takeout and off premise dining traffic remains high long after the pandemic, many QSRs are looking to improve their drive-thru service to decrease wait times and boost efficiency. 39 per cent of QSRs report bumper to bumper traffic in the drive-thru, causing longer lines and customer back-up. During the pandemic, when takeout was the only ...
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  • Get your restaurant set up for catering

    September 13, 2023
    Just as the holiday season approaches, restaurants are seeing an uptick in catering requests from their customers. Although the demand for catering has been recovering steadily since the pandemic, some restaurant chains have seen as much as a 43 per cent increase in this sector over last year. As restaurants get ready to add catering to ...
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  • Diners choose pickup over delivery as inflated costs continue

    August 25, 2023
    In the last few years, off-premise dining has become so popular, but these days, pickup is surpassing delivery for diners. As prices continue to remain high, this shift could be a result of consumers watching their wallets, attempting to save a few dollars by skipping the delivery fees. Because restaurants don’t typically add a charge for ...
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  • Developing a revenue management strategy for your restaurant

    August 24, 2023
    With increased costs, supply chain disruption, and labour shortages, making your restaurant as profitable as possible is paramount to your success. Do you have a revenue management strategy that works for your business? Revenue management is a system where you create win-wins for your customers and your business, offering value while protecting your margins. There are ...
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  • Getting your loyalty program up to date

    August 22, 2023
    With the continued inflation and restaurant costs, does your loyalty program still offer value to your customers and make sense for your business? As your customers’ and your restaurant’s needs change and evolve, so, too, should your loyalty program. And while those changes are not always well received initially, it’s important for restaurants to maintain ...
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  • Using social media to grow your restaurant’s profits

    August 3, 2023
    Social media and food go hand in hand as foodies search for recipes, post pics of their dishes, and connect with like-minded diners globally. Does your marketing plan include a social media strategy? If not, it’s time to get social! These platforms can help you reach an untapped audience, announce news, engage with your customers, ...
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  • Are restaurant surcharges a growing trend?

    August 1, 2023
    As restaurants continue to look for creative ways to get ahead in today’s economy, some operators are adding surcharges to the bill. While many diners balked at rising tipflation earlier this year, surcharges may be easier to swallow, as the industry starts to make changes for the better. Typically, the surcharges look like a line item ...
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  • Breakfast sales continue to rise and shine

    July 18, 2023
    As more and more Canadians return to the office, breakfast is gaining momentum for commuters. QSRs are benefiting from increased morning traffic that’s ramping up breakfast sales and boosting their bottom lines. 34 per cent of Canadians don’t want to cook breakfast for themselves, and 40 per cent say they eat outside the house in ...
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  • Are record-high food costs finally slowing down?

    July 13, 2023
    Consumers and restaurants continue to battle food inflation, but some costs have started coming down since January, albeit not to pre-pandemic levels. Sylvain Charlebois, senior director of the Agri-Foods Analytics Lab at Dalhousie University, recaps the items with the largest price reductions so far this year: Tomatoes (- 38 per cent) Cucumbers (- 31 per cent) Strawberries (- ...
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  • Restaurant prices remain on the rise

    July 7, 2023
    With so much talk in the media about inflation and rising food costs, many restaurants have increased their menu prices to try and offset their costs. Just how much have prices gone up for consumers as operators have raised rates to try and recoup some of the losses felt over the last few years? According to ...
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