Foodservice News Archive

  • DoorDash brings alcohol delivery to Canada

    September 20, 2021
    DoorDash is launching alcohol delivery in Canada, allowing users to browse and safely order a wide selection of drinks from restaurants, grocery stores, local retailers, and convenience stores. The alcohol delivery feature is also coming to 20 U.S. states and the District of Columbia, as well as Australia. A DoorDash press release notes this service follows years ...
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  • ShowLoveTO kicks off DineTOgether at 270+ Toronto restaurants

    September 17, 2021
    DineTOgether, part of the City of Toronto’s ShowLoveTO initiative, has officially begun at more than 270 locations across the city to support local restaurants and celebrate Toronto’s diverse culinary scene. DineTOgether will run for two weeks from September 17 to October 3 and will showcase the breadth and diversity of Toronto’s restaurants. Over the next two ...
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  • OpenTable aims to help halt Canadian reservation no-shows

    September 17, 2021
    Canadians are eagerly returning to their favourite spots, with COVID-19 restrictions lifted to some extent everywhere across Canada and restaurants open again across the country. However, OpenTable data suggests that reservation no-shows are persisting as a problem for the industry. The provider of online restaurant reservations found that over 75 per cent of its restaurant partners ...
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  • Alberta introduces stricter health measures & vaccine passport exemption program

    September 16, 2021
    Alberta Premier Jason Kenney has introduced strict and sweeping new measures to combat the spread of COVID-19, including a form of vaccine passport. Apologizing and admitting fault for his government’s handling of the pandemic, Kenney announced a state of public health emergency on September 15. Alberta will now implement new health measures to expand capacity, increase ...
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  • Tip pooling to help restaurateurs simplify tip management

    September 15, 2021
    As restaurants continue to navigate the current labour shortage, the topic of tip culture and tip management is under the spotlight. Amid the reopening of indoor dining and customers’ desire to support local businesses during the pandemic, restaurant tips increased by a remarkable 18 per cent in 2021 compared with 2019, reports restaurant team management platform ...
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  • Food companies ranked in Canada Animal Welfare Scorecard

    September 14, 2021
    Global non-profit organization Mercy For Animals has released the inaugural Canada Animal Welfare Scorecard, the first report to rank Canada’s major food companies on their animal welfare practices. The report scores 40 well-known retailers, restaurants, and other companies including the likes of Loblaws, Sobeys, Metro, Walmart, Nestlé, Tim Hortons, and A&W. It ranks them on ...
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  • Uber Eats, Postmates follow DoorDash with tiered delivery pricing structures

    September 14, 2021
    Uber Eats and Postmates have followed the example of DoorDash by implementing their own tiered delivery pricing structures amid a continuing conversation over the validity and morality of delivery modes during the pandemic. The two delivery services this week announced new tiered delivery pricing that sees them offer 15 per cent, 25 per cent, and 30 ...
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  • Minimum wage increase coming to Ontario, three other provinces

    September 14, 2021
    On October 1, a minimum wage increase likely to affect numerous foodservice and hospitality operations will come into effect in four Canadian provinces. In Ontario, the general minimum wage applying to most employees will increase by 10 cents from $14.25 to $14.35 per hour. A 10 cent raise will also be applied to the student minimum ...
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  • Canadians want indoor dining, technology, and to support local

    September 13, 2021
    Canadians are looking forward to returning to restaurants as long as safety measures are in place finds the 2021 Discerning Diner Report from Angus Reid and Restaurants Canada. In particular, 89 per cent of Canadians are looking forward to eating out with friends and family, with 64 per cent going so far as to say ...
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  • Restaurants identifying university and college towns as prime locations

    September 13, 2021
    By Christian Petronio When they are searching for the perfect location to put down the roots of their foodservice business, many restaurateurs want an area that vibrates with energy, vitality, and enthusiasm. University and college towns or districts are becoming increasingly more attractive as the number of students enrolled in Canadian post-secondary institutions continues its upward ...
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  • Delivery companies sue New York City over permanent fee cap

    September 10, 2021
    It’s been an incendiary issue for months now amid the struggles of the pandemic, and the issue of third-party delivery companies in foodservice is threatening to come to a head south of the border. Delivery platforms DoorDash, Uber Eats, and GrubHub are leading a lawsuit against New York City over the city’s implementation of a permanent ...
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  • Foodservice employment reaches highest level since pre-pandemic

    September 10, 2021
    As provinces continue to further reopen their economies and indoor dining returned on a broad scale over the summer, hospitality and foodservice employment rebounded in August. The foodservice and accommodation sector recovered 74,600 jobs in August compared to July, causing overall employment in the sector to increase to 1,067,700 — its highest level since February 2020. Ontario ...
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  • Consumers demanding more ordering and loyalty options

    September 8, 2021
    Restaurant customers want to use multiple ordering and purchasing options and restaurants must respond if they are to capture more business, finds a new report from Paytronix. The Delivering on Restaurant Rewards: The Value of Multichannel Ordering Options report from Paytronix and PYMNTS also recommends that restaurants should reimagine their loyalty engagement strategies and expand the ...
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  • Restaurants key to restoring Canada’s pre-pandemic employment

    September 8, 2021
    It’s not just foodservice that has been suffering a labour shortage. Across numerous industries in Canada, employment levels remain down when compared to before the pandemic. Restaurants could be the key to restoring the balance. “Restaurants are key to bringing Canadians back to work, but precarious conditions over the past 18+ months have created unprecedented hiring challenges,” ...
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  • California may let restaurants set prices on delivery platforms

    September 7, 2021
    A California bill is attempting to allow restaurants in the state to set menu prices on delivery platforms. San Diego Assemblywoman Lorena Gonzalez’s AB 286 would allow restaurants to set the price of food and drink sold through delivery aggregators. It would also require food delivery companies to provide customers and restaurants with itemized cost breakdowns of third-party fees ...
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