Foodservice News Archive

  • FedDev Ontario invests to help three food companies scale up and create jobs

    February 21, 2024
    Today, the Honourable Filomena Tassi, Minister responsible for the Federal Economic Development Agency for Southern Ontario (FedDev Ontario), along with Iqwinder Gaheer, Member of Parliament for Mississauga–Malton, announced a total investment of nearly $2.4 million for three innovative food manufacturers to seize new opportunities for growth and create 56 jobs. This investment includes support for the following ...
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  • Will 2024 be easier for operators?

    February 20, 2024
    As we move through the first quarter of 2024, looking back to the final quarter of last year can give us some insight into restaurant success, consumer spending, and what’s trending this year. How did restaurants do towards the end of last year and what can we expect to see this year? While traffic dipped through ...
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  • What restaurant loyalty programs look like in 2024

    January 23, 2024
    Loyalty programs have been popping up everywhere in the last few years, as restaurants focus on getting to know their customers and using data to better manage the business. However, loyalty programs continue to evolve as consumer preferences change, and 2024 brings a new level of personalization to loyalty as we know it. Studies show that ...
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  • What’s trending on takeout and delivery menus?

    January 16, 2024
    With takeout and delivery still more popular than dine-in restaurant visits, customer tastes have shifted this past year, with consumers embracing unlikely food pairings and strong flavours for their off-premise orders. Food delivery order revenue is expected to grow at an annual rate of 12.3 per cent until 2027, so it’s a market worth examining ...
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  • Flanagan Foodservice announces new roles for 2024

    January 8, 2024
    Flanagan Foodservice Inc. has announced that Dan Lafrance, currently president & CEO, is retiring effective March 2024.  Concurrent with this change, Bill Stafford is joining the company on January 15, 2024 and will succeed Mr. Lafrance as president & chief executive officer of the company. Mr. Lafrance joined Flanagan Foodservice in 2019 as the first non-family ...
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  • How will restaurant guests be spending their money in 2024?

    December 20, 2023
    As inflation continues into next year, consumers will continue to shift their spending habits, adjusting how they use their dollars for dining. According to Canada’s Food Price Report, 80.3 per cent of Canadians are expecting food prices to continue to rise. A recent study conducted by the Agri-Food Analytics Lab at Dalhousie University in partnership ...
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  • Are higher menu prices the best way to maximize margins?

    December 8, 2023
    Although there are signs that inflation is cooling, restaurants are still on the road to recovery, with many continuing to raise their prices to recoup higher costs from rent, food prices, labour, and more. As the end of the year approaches, can restaurants continue to raise prices into 2024 or will consumers start to push ...
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  • The upside of kiosks for QSRs

    November 29, 2023
    The labour shortages we’ve seen over the last few years in the foodservice industry have led many QSRs to lean on technology to help bridge that gap, and kiosks are catching on as a way to better manage labour and provide a better guest experience. RELATED: 2023’s hottest restaurant technology While at one time self-serve kiosks may ...
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  • Grocery stores look for ways to compete with restaurants

    November 24, 2023
    With consumers watching their wallets, grocery stores are stepping up their made-to-order meals to compete in the takeout arena. Grocery prices were up 12.4 per cent in October, while restaurant prices increased 8.6 per cent, so QSRs may in fact be offering better value. As the gap widens between grocery store and restaurant pricing, stores are taking ...
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  • Today’s tipping trends

    November 23, 2023
    Tip-flation and fee fatigue have been in the news as high inflation continues and consumers look to save their pennies. With costs continuing to rise, are consumers tipping and how do they feel about the shift in tipping culture? Reports show that consumers have negative feelings towards tipping, with about 30 per cent of consumers feel ...
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  • Ontario Government strengthening wage protections for restaurant workers

    November 15, 2023
    The Ontario government is introducing legislation that, if passed, would put in place ground-breaking protections for more than 400,000 people in the restaurant and hospitality industry. The Working for Workers Four Act, 2023, includes updates to the province’s Employment Standards Act, which would ban unpaid trial shifts and make clear that employers can never deduct an employee’s ...
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  • Restaurants are seeing an uptick in early dining traffic

    November 13, 2023
    Consumer habits come and go, and as work schedules remain flexible and consumers are cost-conscious, early dining seems to be a trend that’s picking up speed. Although many QSRs are finding success with late-night dining, adding this daypart to their offerings, there has also been significant recent growth in earlier visits. With reservations for five ...
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  • A look at today’s restaurant landscape

    November 8, 2023
    Although there have been many challenges over the last few years, restaurants continue to recover from labour shortages, inflation, and supply chain interruption. With 51 per cent of restaurants operating at a loss, continued rising costs are challenging operators and consumers alike, as businesses and customers try and find balance between today’s revenue and spending. RELATED: ...
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  • QSRs get an early start on their holiday menus

    November 3, 2023
    We’re well into fall now, and we’ve already stared seeing holiday flavours making their way onto QSR menus. QSRs have been adding seasonal LTOs earlier and earlier each year, featuring flavours like pumpkin spice as early as August. This practice seems to apply to all seasonal favourites, including the holidays, which are starting to appear ...
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  • Snack sales are on the rise as consumer spending shifts

    November 2, 2023
    Consumer habits are shifting and while meals are still important, of course, many customers have prioritized snacking as part of their daily lives. 29 per cent of people say that the last snacks they consumed were a meal replacement, with 74 per cent of people replacing at least one meal with a snack on a ...
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