Koomi announces its strategic partnership with Helios Retail Consulting Ltd. as their go-to-market partner for all on-site installation, support, setup and customer success for North America.
“As Koomi expands its reach across North America in its offering to quick-service restaurants, Helios brings great value to offer on-site support to ensure that customers have great on-hand expertise,” says Kevin Conabree, co-founder of Koomi. “This face-to-face connection creates an unrivalled experience for new and existing restaurants who are used to working with service providers over the phone or chat platform. We have an extremely low churn rate because of our customer-centric approach and Helios helps complete that experience.”
Helios, whose executive team comes from IT consulting backgrounds in the retail, hospitality and enterprise space, has created a certified network of professionals to deliver unrivalled and economical on-site service, configuration and staging facilities.
“Helios and Koomi are ideal partners. Our shared values and priority around customer service and experience highlight the strong foundation both companies are built upon. Having Koomi as a partner only adds to an ever-growing list of high-value, innovative and high-growth platforms that we are closely aligned with and continue to bolster our technical service business around,” Helios CEO Nith Nadarajah says.
About Koomi POS
Koomi is the fastest-growing quick-service POS since its launch in late 2016 and is the fastest, most intuitive ordering system for any restaurant with a line-up. Started in Montreal, Koomi is the only POS focused specifically on increasing NET revenues and optimizing a rush for quick-service restaurants across North America, and reduces order times by up to 30 per cent.
Helios Retail Consulting is a full-service technology delivery firm focused on disrupting the $300-billion management consulting industry in North America. Our core verticals are the under-serviced retail and hospitality space, in which we offer technology strategy and advisory, application development, solution integration, and hardware services to partners and customers across Canada, the United States, Europe, and the United Arab Emirates.
SOURCE Koomi POS