McDonald’s Canada has announced that John Betts, president and CEO, will retire following 12 years at its helm.
According to a statement from the company, Betts contributed to the Canadian business’ significant increases in annual sales and guest counts, driven by his pursuit of market-leading innovations in guest experience for the quick-service restaurant industry.
During his time with McDonald’s Canada, Betts led the most significant restaurant brand transformation in the organization’s Canadian history. Under his leadership, McDonald’s Canada modernized the look, feel, and function of the majority of its more than 1,400 restaurants across the country.
Significant milestones of the McDonald’s Canada brand evolution during Betts’ tenure include the launch of the McCafé brand; the introduction of the restaurant’s all-day breakfast menu; being a founding member of the Global Roundtable for Sustainable Beef (GRSB), alongside other leading organizations; and spearheading the company’s ongoing commitment to sustainability.
“I came into this role 12 years ago recognizing the immense potential of the McDonald’s Canada business, to align franchisees, employees, and suppliers under the single focus of delivering the best possible guest experience to the Canadian market,” said Betts in a statement. “I am tremendously proud of what we have accomplished together as one team, and our success is a testament to what people and collaboration can achieve. I am confident this success will continue in the years ahead.”
Jacques Mignault will succeed Betts on August 1, when he returns to the Canadian business after a successful tenure as managing director of McDonald’s Switzerland.