March 14, 2018 By Donald Burns
Here you are managing a restaurant. Is it all you hoped it would be? Probably not. You might even say that it’s quite the challenge. Never fear. Becoming a fierce restaurant manager can be simpler than you realize – you just need to use the right tools.
If you had to narrow it down ... Read more about this post
February 7, 2018 By Matt Rolfe
Have you or your leadership team ever come up with a concept that you passionately agreed was the best idea or direction forward for your team or business, yet the idea failed or did not get implemented? This is commonplace for so many businesses and it is the difference between average and high-performing ... Read more about this post
December 6, 2017 By Alice Sinia, Ph.D.
As the weather cools, winter months can force unwanted pests inside to stay warm or to overwinter. Food, shelter and water attract pests, and your restaurant offers these resources. As these dirty, nuisance and destructive invaders seek relief from the cold, it’s important that you create a defense and prepare your restaurant ... Read more about this post
November 1, 2017 By Matt Maurer and Whitney Abrams
In April 2017, the Government of Canada introduced Bill C-45, the Cannabis Act, (the “Act”) which will legalize the recreational use of cannabis nationwide. The Federal government has committed to a legal market taking effect by July 1, 2018, which will surely impact many Canada Day celebrations.
The Act sets out much ... Read more about this post
October 23, 2017 By Doug Radkey
One of the biggest mistakes an aspiring restaurateur makes is thinking a business plan is only needed if they require additional funding for their start-up. A business plan is much more than just paperwork to obtain funding from a bank or investor. It is the lifeline of your business and it is also ... Read more about this post
July 27, 2017 By Judy Henderson
By now your renovated restaurant is no longer just a dream and is getting close to becoming a reality. As the final touches are being completed, now is the time to make sure your relaunch plans are set for success.
Since my expertise is design, I’ve asked my communications guy, Michael Ford, owner of ... Read more about this post
July 24, 2017 By Alice Sinia, Ph.D.
To keep up with changing times and styles, every restaurant will need to undergo a renovation at some point. An upgraded dining room and kitchen can do wonders, from revitalizing the dining atmosphere to enhancing the chef’s ability to turn around delicious dishes. However, renovations can also welcome unwanted guests – pests. ... Read more about this post
July 13, 2017 When it comes to helping foodservice owners operate on an increasingly tight budget, maintain a commitment to energy efficiency and better manage food and labour costs, today’s high-tech, multi-tasking ovens and ranges are finding their way into more commercial kitchens than ever before. Canadian Restaurant & Foodservice News recently spoke with leading manufacturers to hear ... Read more about this post
June 29, 2017 By Judy Henderson
We’ve already covered starting, planning and designing your restaurant’s renovation. The day will come during that process when the kitchen falls silent (hopefully your chefs are testing a new menu in another working kitchen) and construction starts. As the sledge hammer makes its mark on the walls, you’ll be glad you spent the ... Read more about this post
June 23, 2017 By John Clausen
In the service industry, people seem to have the greatest impact on costs and on revenue — costs such as the efficient use of resources and providing high-quality service at a reasonable price; and revenue generated by repeatable business and positive customer referrals.
Technology, meanwhile, can also be used to enhance the customer experience ... Read more about this post
June 14, 2017 By Doug Radkey
No question, every restaurant or food and beverage related establishment starts with a vision. A dream for most that must be met with the right research, planning, and overall mind-set. Similar to the true definition of branding, one’s market will, and must, also define the concept. To be successful, you must be open ... Read more about this post
June 12, 2017 By Matt Rolfe
Eighty per cent of hospitality owners and managers started their hospitality careers working in the front or back of house. Over time many in our industry rise through the ranks and find themselves leading others rather than doing the work themselves. Does this sound familiar? Was this your journey, or do you have ... Read more about this post
June 8, 2017 By Corey T. Nyman
What is at the core of delivering superior customer service and welcoming hospitality for our guests? A good answer would certainly include training and the implementation of systems, being consistent and providing each and every member of our teams with the tools they need to deliver on the service quotient. At the ... Read more about this post
May 25, 2017 By Alice Sinia, Ph.D.
Nothing ruins a lunch quite like a cockroach scuttling across the table. Unfortunately, by offering an unlimited supply of food, water and shelter, restaurants can be an oasis for common pests like cockroaches and flies.
What many restauranteurs fail to realize, however, is that a pest problem inside oftentimes originates from the outside ... Read more about this post
May 15, 2017 By the Restaurant Association of Nova Scotia
There are many appealing factors to running your own restaurant – it’s exciting, fast-paced, you get to be your own boss, make a name for yourself, and so many more. The one thing you will never hear a restaurant owner say is “how easy it is.”
Ask any single person ... Read more about this post