Mobile apps becoming a key focus for small businesses
January 21, 2021
A survey suggests one-third of small businesses currently have mobile apps, but 41 per cent plan to build one to support future growth Read more about this postThe future of restaurants is tech-savvy
December 30, 2020
Redesigning restaurant technology and digitizing operations are key to operators outlasting the COVID-19 pandemic. Read more about this postBoosting customer loyalty digitally as in-person experience wanes
December 18, 2020
Digitizing customer loyalty is the way forward for foodservice operations as the pandemic continues into 2021. Read more about this postRestaurants can learn from the pizza chain delivery model
December 8, 2020
Restaurants and operators must be careful not to cede control over customer loyalty as off-premises consumption becomes the norm. Read more about this postUnion and app workers voice concerns over Ontario’s proposed delivery fees cap
November 30, 2020
The Canadian Union of Postal Workers says it and app-based delivery workers have grave concerns about the Supporting Local Restaurants Act. Read more about this post5 ways restaurant owners can get their brand equity back
November 30, 2020
2020 has been a difficult and painful year for foodservice operators. What can restaurateurs do to retain their brand equity? Read more about this postOntario officially proposes cap on delivery fees to support local restaurants
November 27, 2020
The Supporting Local Restaurants Act 2020 would cap fees charged by Ontario food delivery companies in areas where indoor dining is prohibited. Read more about this postFoodservice jobs are being lost at almost double the rate of other industries
November 24, 2020
The data reveals that hospitality and foodservice jobs have been lost at nearly double the rate of those in other industries (62.1 per cent versus the national average of 36.5 per cent). Read more about this postAdapting outdoor dining for the winter season during COVID-19
November 23, 2020
How can winter patio dining spaces be provided by restaurants without exacerbating COVID-19 transmission and other safety risks? Read more about this postGhost kitchen experimentation shouldn’t spook operators
November 19, 2020
David Segal’s Mad Radish is boldly riffing on the ghost kitchen model, what may be 2020’s defining foodservice concept. Read more about this postUtilizing digitization in a changing world
November 13, 2020
Digitization of workplaces and communications may be the future of foodservice, and the benefits are manifold. Read more about this postUnder the dome: Could outdoor dining pods offer a new future for patios?
November 4, 2020
Various Canadian and U.S. restaurants are exploring dining pods as an option during COVID-19 but their viability is still a point of contention. Read more about this postHow restaurants can weather a second wave of COVID-19
October 23, 2020
Industry expert Doug Radkey offers tips to foodservice operators on how to thrive as winter, and a potential COVID-19 second wave, approaches. Read more about this postCanadian foodservice is well-placed to embrace the federal single-use plastic ban
October 19, 2020
COVID-19 complicates things but Canada’s federal single-use plastic ban has been a long time coming and shouldn’t be too troubling for operators. Read more about this postThe rise of ghost kitchens in the age of COVID-19
October 16, 2020
Ghost kitchens, based on setting up facilities focused exclusively on online delivery and takeout orders, are becoming ubiquitous during COVID-19. Read more about this post