April 12, 2018 By David Scott Peters
Building lunch sales is key to greater profitability in restaurants. This is because most of the costs associated with preparing for the dinner rush happen during the daytime.
Think about it: You are paying rent and utilities whether you are generating sales during the day or not. There are labor costs in the ... Read more about this post
April 11, 2018 By Doug Radkey
Engaged and motivated employees are at the heart of positive restaurant experiences. Working at a restaurant or any hospitality-related business needs to be more than just another paycheck. Restaurant operators need to remember that money is not a motivator – it is a satisfier. When employees are satisfied and engaged, everyone wins.
When restaurant ... Read more about this post
April 5, 2018 By Jo-Ann McArthur
Last month I told you how Millennials are disrupting your business. This month I’m exploring the many ways new technology is causing its own disruption in our industry. From mobile apps to Virtual Reality, digital tech is changing the landscape for guests and owners alike.
So, what is the role of digital and technology ... Read more about this post
March 14, 2018 By Donald Burns
Here you are managing a restaurant. Is it all you hoped it would be? Probably not. You might even say that it’s quite the challenge. Never fear. Becoming a fierce restaurant manager can be simpler than you realize – you just need to use the right tools.
If you had to narrow it down ... Read more about this post
March 13, 2018 By Kamron Karington
Millennials – the largest spending demographic the planet has ever seen – are coming your way. Maybe.
Shunning big houses and fancy cars, they’re flush with disposable income and spend more money in restaurants than any previous generation. They seek out fresh ingredients, organic and local. They value community, authenticity, and prefer the mom-and-pop ... Read more about this post
March 8, 2018 By Jo-Ann McArthur
The face of food is being dramatically reshaped right before our eyes. All signs indicate 2018 will be “The Year of Disruption” in the food and beverage industry. This disruption is driven largely by millennial consumers, who now outnumber Boomers. How will these macro forces affect the restaurant business? And, can you future-proof ... Read more about this post
February 23, 2018 By Rich Quintyn
In all corners of our current economy, technological advances are bringing about more seamless experiences and increased levels of productivity. Many former challenges of geography, transportation and business have been reduced or eliminated as our society pushes forward new innovations.
The restaurant industry is no different, with technology having a significant impact on businesses ... Read more about this post
February 14, 2018 By John Yi
It seems like big data is everywhere you look these days. From the targeted ads you see online as you scroll through your favorite websites and social media feeds, to the apps you use to navigate traffic and get to work on time, to fraud detection on your credit or debit cards.
And you ... Read more about this post
February 7, 2018 By Matt Rolfe
Have you or your leadership team ever come up with a concept that you passionately agreed was the best idea or direction forward for your team or business, yet the idea failed or did not get implemented? This is commonplace for so many businesses and it is the difference between average and high-performing ... Read more about this post
December 21, 2017 By Kavita Sabharwal-Chomiuk
A recent study from Sodexo and the University of Ottawa Life Research Institute explores how the five senses impact the quality of life of residents living in long-term care communities.
Research found in the Journal of the American Geriatrics Society finds that even though the population of seniors is rapidly growing, minimal awareness exists ... Read more about this post
December 8, 2017 By Karen and Ross Horton
It’s the most wonderful time of the year – time when business is booming. Thanks to the influx of spending and time spent by consumers out of the house running errands and shopping, restaurants face a busy season and a need for additional workers. With so many seasonal jobs available, your ... Read more about this post
November 28, 2017 By Kavita Sabharwal-Chomiuk
By now, everyone has heard of the data breach at credit bureau Equifax, which only impacted about 8,000 Canadians, but was estimated to have effected over 145 million American customers, according to an Oct. 2 article from CBC.
Lesser known, however, are the data breaches that have hit restaurants, and there have been several, ... Read more about this post
November 23, 2017 By Rick Villalpando
Whether you’re a first-time franchisee or about to open your fifth location, the road to achieving success is never an easy one. If you’re a potential franchisee who is considering entering a franchise system, there are a few common mistakes you can avoid to minimize risk, maximize return on investment and ensure you’re ... Read more about this post
November 21, 2017 By Karen and Ross Horton
The chef shortage in Canada is impacting restaurant owners from British Columbia to Newfoundland. Though, “shortage” might be the wrong term – there are many fiercely talented, hard-working chefs all across Canada wishing for change. The bigger problem is that with long hours and pay that is usually lower than other ... Read more about this post
November 1, 2017 By Matt Maurer and Whitney Abrams
In April 2017, the Government of Canada introduced Bill C-45, the Cannabis Act, (the “Act”) which will legalize the recreational use of cannabis nationwide. The Federal government has committed to a legal market taking effect by July 1, 2018, which will surely impact many Canada Day celebrations.
The Act sets out much ... Read more about this post
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