January 21, 2021 A survey suggests one-third of small businesses currently have mobile apps, but 41 per cent plan to build one to support future growth Read more about this post
December 30, 2020 Redesigning restaurant technology and digitizing operations are key to operators outlasting the COVID-19 pandemic. Read more about this post
December 18, 2020 Digitizing customer loyalty is the way forward for foodservice operations as the pandemic continues into 2021. Read more about this post
December 8, 2020 Restaurants and operators must be careful not to cede control over customer loyalty as off-premises consumption becomes the norm. Read more about this post
November 30, 2020 The Canadian Union of Postal Workers says it and app-based delivery workers have grave concerns about the Supporting Local Restaurants Act. Read more about this post
November 30, 2020 2020 has been a difficult and painful year for foodservice operators. What can restaurateurs do to retain their brand equity? Read more about this post
November 27, 2020 The Supporting Local Restaurants Act 2020 would cap fees charged by Ontario food delivery companies in areas where indoor dining is prohibited. Read more about this post
November 24, 2020 The data reveals that hospitality and foodservice jobs have been lost at nearly double the rate of those in other industries (62.1 per cent versus the national average of 36.5 per cent). Read more about this post
November 23, 2020 How can winter patio dining spaces be provided by restaurants without exacerbating COVID-19 transmission and other safety risks? Read more about this post
November 19, 2020 David Segal’s Mad Radish is boldly riffing on the ghost kitchen model, what may be 2020’s defining foodservice concept. Read more about this post
November 13, 2020 Digitization of workplaces and communications may be the future of foodservice, and the benefits are manifold. Read more about this post
November 4, 2020 Various Canadian and U.S. restaurants are exploring dining pods as an option during COVID-19 but their viability is still a point of contention. Read more about this post
October 23, 2020 Industry expert Doug Radkey offers tips to foodservice operators on how to thrive as winter, and a potential COVID-19 second wave, approaches. Read more about this post
October 19, 2020 COVID-19 complicates things but Canada’s federal single-use plastic ban has been a long time coming and shouldn’t be too troubling for operators. Read more about this post
October 16, 2020 Ghost kitchens, based on setting up facilities focused exclusively on online delivery and takeout orders, are becoming ubiquitous during COVID-19. Read more about this post
