Business

  • Packing away your summer patio

    October 13, 2026
    If your outdoor dining space is only usable through the summer, then your days are likely numbered, as temps drop and we head into mid-fall. But you want to make sure that your patio is simple to set up next year, without requiring a larger investment, focus on proper cleaning, smart storage, and easy access ...
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  • Optimize your restaurant’s product page before the holidays

    October 12, 2026
    By Pratham Jani More restaurants and foodservice brands are selling online than ever: gift cards for the holidays, branded sauces and spice blends, merchandise, and more. For most of them, that online shop sits on Shopify, built quickly to capture a seasonal opportunity rather than as the primary business. But that speed has a cost that ...
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  • Mastering employee scheduling before the holiday season

    October 9, 2026
    As we head towards the holiday season, restaurateurs are often scrambling to put together a scheduling puzzle that factors in labour shortages, increased traffic, family commitments, private bookings, and more, as they work to manage higher traffic and offer exceptional guest experiences. Get ahead Planning ahead will make the process much easier on your and your teams, ...
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  • Restaurant restrooms affect guest satisfaction

    October 8, 2026
    A positive customer experience means that guests want to return to your restaurant, and that typically means focusing on service, food, and ambiance, but what about your restrooms? Reports show that three out of four people say a poor experience in a public restroom leads to at least one negative action toward the venue or ...
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  • Motivating and celebrating your team for Thanksgiving

    October 2, 2026
    Thanksgiving is the unofficial start of the holiday season, full of family and friends, group gatherings, and sharing gratitude with others. Restaurant operators have the opportunity to drive traffic through the holidays, but that often means taking staff away from their own family gatherings to serve busy holiday dining rooms. Manage motivation Balancing increased traffic and ...
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  • Quebec’s restaurant collaborations bring comfort and connection

    September 30, 2026
    By Leslie Ann Roberts In the fifth episode of Heated Rivalry, released on Crave in December 2025, Rose Landry, played by Quebec actress Sophie Nélisse, appears in a St-Viateur Bagel t-shirt. The scene lasts less than a minute, but according to Benjamin Choquette, St-Viateur Bagel’s marketing director, sales of its merchandise, particularly its logo t-shirt, nearly ...
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  • Design choices can make restaurants feel larger and more welcoming

    September 29, 2026
    By Evelyn Long Most restaurant operators would love a bigger dining room, but knocking out walls or moving to a larger unit is rarely an option. The good news is that guests don’t measure your space with a tape measure; they judge it by how it feels the moment they walk in. With a few deliberate ...
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  • The hidden payment-security gaps in a modern restaurant tech stack

    September 24, 2026
    By Chris Brown It’s safe to say that modern POS technology has made ordering, fulfilling, and payment handling more efficient for restaurant owners. However, despite all the positives that a modern tech stack can bring to hospitality businesses, it can also create payment security gaps if poorly managed. Even the smallest of threats can hit hospitality businesses ...
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  • Make October worth celebrating at your restaurant

    September 22, 2026
    Fall is upon us and that means that diners are looking to appreciate the cooler weather, enjoy the taste of fall, and gather for new and unique experiences. LTOs and seasonal flavours can help draw a crowd, but hosting special events can encourage guests to gather, make memories, and fill those tables for October. Thanksgiving Last year, ...
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  • Canada’s restaurants are embracing the one-stop build

    September 17, 2026
    By Ram Kanjani Opening a restaurant in Canada has never been more logistically complex — or more expensive. Between supply chain disruptions, labour shortages, and rising construction costs, operators are rethinking every aspect of how they bring a new location to life. One trend gaining real traction from Vancouver to Halifax is the shift toward single-vendor turnkey ...
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  • Creating a patio that welcomes guests through the fall

    September 15, 2026
    Cooler temperatures tend to being restaurant guests inside, but you can still use your outdoor patio well into the fall, with a few tweaks and intentional action. While you may not have the desire to make it a four-season space, extending its use into the cooler weather can help fill more seats, increase traffic, and ...
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  • Noisy dining rooms are costing restaurants repeat guests

    September 14, 2026
    By Katie Koebel A great restaurant experience is about more than what’s on the plate; guests come to connect with friends and family, celebrate milestones, and enjoy each other’s company. But when background music, clattering dishes, and conversations from nearby tables compete for attention, following along to your own conversation becomes challenging. For people already experiencing hearing ...
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  • Making your restaurant loyalty app valuable and meaningful

    September 9, 2026
    A customer deciding where to buy lunch is thinking about what is nearby, what sounds good, what is easy to order, and whether there is a deal waiting in an app. In foodservice, loyalty often comes down to a small moment of convenience: the coffee ordered before work, the lunch spot near the office, the ...
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  • Managing a successful September at your restaurant

    September 4, 2026
    September is a month of transition for many restaurant operators, as student employees return to school, traffic levels decline for the fall season, and patio space is no longer in such hot demand. Operators can become overwhelmed with these seasonal challenges, and a fresh approach can help get a better handle on fall operations. Here are ...
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  • What’s driving off-premise dining?

    September 3, 2026
    By Emma Balment In a market where the dining room increasingly belongs to the consumer, winning the off-premise will become just as important as winning the dine-in one for today’s restaurant operators. Traditionally in Canada, the majority of orders were consumed at the restaurant, whether full-service or quick-service – but things have changed. Years ago, foodservice usage ...
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