Business

  • Leadership lessons from high-volume restaurant operations

    May 6, 2026
    By Sarah Beth Stranges Busy service has always been part of restaurant life, but the pressure behind it has changed. Tourism surges, major events, shifting work patterns, and persistent staffing gaps can push dining rooms to full capacity with little warning. At the same time, operators continue to manage rising costs and high guest expectations. But ...
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  • How can restaurants meet Ontario’s single use plastics rules without raising costs?

    April 29, 2026
    By Japji Singh At the end of a long service, most restaurant owners are not thinking about ideology; they are thinking about labour, food cost, waste, storage, and whether the numbers still work. That is exactly why so many operators feel stuck when the conversation turns to plastics compliance. They can see where the market is ...
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  • Restaurant groups can use outsourced transportation to reduce costs

    April 10, 2026
    By Nate Schwandt Running a restaurant group means managing more moving parts than most people realize, and one of the most expensive, least glamorous parts is getting food from suppliers to kitchens. For multi-location operators, distribution costs can quietly erode margins that were already thin to begin with. Outsourced transportation, when done strategically, offers a practical ...
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  • Preventing restaurant slip and fall accidents

    April 6, 2026
    By Evelyn Long As the temperatures rise through the spring and precipitation increases, slips and falls are among the most common accidents in restaurants, creating risks for employees and customers, as moisture often gets tracked indoors, making floors dangerously slick throughout the restaurant. These hazards can quickly become costly, from staff injuries to negative customer experiences. As ...
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  • Some operators are focusing on quality to improve value

    April 2, 2026
    LTOs have been in the headlines often, and they are a popular way for operators to offer innovation and increase value, but for today’s customers, cheaper prices aren’t the only way to improve perceived value. Even as LTOs continue to grow in popularity, some QSRs have adopted a different  strategy to drive traffic with improved ...
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  • How rising fuel prices may affect restaurant delivery

    March 31, 2026
    As the price of fuel continues to increase globally, Canada’s current average cost is about $1.70 per litre. In today’s economy, research shows that 40 per cent of restaurants are operating at a loss, and the cost of fuel could further challenge operators with delivery options. Restaurants that provide their own deliveries may need to adjust ...
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  • Autonomous verification of restaurant cleaning and service routines

    March 24, 2026
    By Madan Kanala Restaurant operators across the board know that routines aren’t always reliable, and even when they are completed, they aren’t always verified. Closing clean, shift changeovers, morning prep, restroom checks, dining area resets, equipment sanitization… The list is long, and the stakes are high. Operators want consistency, and staff intend to deliver that consistency, ...
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  • Conscious consumerism and what it means for restaurant operators

    March 17, 2026
    In today’s economy, consumers are watching their finances carefully, limiting their discretionary spending, and searching for better value at every turn – and these shifts are affecting restaurant sales, traffic, and trends. Conscious consumerism means that diners are concentrating on intentional spending, focusing on purchases that align with their ethical, environmental, and social values, from ...
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  • Protecting restaurants from rodents this season

    March 11, 2026
    By Dr. Alice Sinia As rodent activity trends upward across Canada, restaurants must beef up their prevention plans. Stopping rodent issues before they start is the best way to protect your business’ reputation, safeguard food safety and maintain customer trust. Research shows that Toronto, Victoria, and Vancouver saw the most rodents between August 2024 and July 2025 ...
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  • Addressing wage increases for restaurants in Canada

    March 10, 2026
    As foodservice industry faces persistent challenges like labour shortages, rising prices, and supply chain uncertainly, wage increases are set to continue in 2026 in two Canadian provinces. According to Technomic’s recent Industry Insights report, Nova Scotia raised its minimum wage to $16.50 in October of last year, and has scheduled two additional increases in April ...
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  • Women in hospitality: overcoming challenges and driving success

    March 6, 2026
    The foodservice industry is constantly evolving, adapting, and growing as it works to address challenges such as labour shortages, mental health concerns, and the need for greater workplace diversity. As these important conversations continue, progress is being made toward achieving more equitable representation for women. However, many opportunities still remain to create meaningful and lasting ...
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  • How Canadian restaurants are preparing for AI-powered ordering

    March 5, 2026
    By Jason Pan Artificial intelligence is no longer a distant concept in Canada’s restaurant industry. From voice ordering and automated menu updates to AI-driven recommendations, operators across the country are evaluating how these tools might improve efficiency. But while interest is growing, clarity is not always keeping pace. Many Canadian restaurants understand that AI will influence ordering ...
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  • The high-stakes reality of restaurant refrigeration

    March 3, 2026
    By Madan Kanala In every restaurant, refrigeration is the backbone of food safety — and the silent cause of some of the industry’s most expensive failures.  A single unnoticed drift can mean significant inventory loss, hours of downtime, scrambled labour, lost menu availability, and a damaged health inspection score. The problem isn’t that restaurants don’t have data; ...
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  • Common challenges with restaurant technology

    February 16, 2026
    While restaurant technology has the opportunity to revolutionize operations, boost customer experience, and provide significant cost savings, it comes with challenges that can have the opposite effect on your business. A recent study by Canopy illustrates the technology issues that can occur and the effects they can have on efficiency and your customer experience. Here are ...
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  • Diners crave engagement and connection from today’s restaurant loyalty programs

    February 14, 2026
    In the crowded foodservice marketplace, one great meal may not be enough to get customers coming back, and that’s why loyalty is crucial for restaurant success. Restaurant loyalty programs have evolved from a transactional value proposition to building connection, and it’s a way for operators to foster long term, profitable, meaningful relationships with their customers. ...
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