Business

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  • Is your restaurant making at least 15 per cent profit?

    September 1, 2016
    By David Hopkins When I named our company The Fifteen Group in 2001, it was because we believed that any decent restaurant should make at least 15 per cent profit on sales (or potentially more, under the right circumstances). We still stand by that viewpoint today, however if I were naming the company now, it might ...
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  • Do you have what it takes to be a multi-unit franchisee?

    August 30, 2016
    By Helen Fotinos More and more franchisors are targeting multi-unit franchisees to realize their development goals and more and more franchisees are joining the cue to invest in multi-unit/multi-brand concepts. If you are an aspiring multi-unit franchisee, here are a few things to consider before you invest: What’s your goal? Understanding your motivation is critical because there is ...
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  • Mobile apps and restaurant convenience: What are you waiting for?

    August 25, 2016
    By Jennifer Gausby I was running late for work one morning, but was in desperate need of a jolt of caffeine. Thanks to Starbucks’ “mobile order and pay” application, I placed my double tall, non-fat latte order en route, and when I arrived at my local Starbucks my prepaid latte was ready and waiting for me. ...
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  • Mobile payments: Innovation for improved efficiency and customer convenience

    August 22, 2016
    By Alex Barrotti Today, nobody leaves home without their mobile phone. It’s an indispensable device for people of every age – both for business and pleasure. Given our increasing reliance on these devices, it only makes sense that mobile payments – paying for goods and services from a mobile phone – is a trend that is starting ...
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  • Key legal issues for the foodservice industry

    July 28, 2016
    By Chad Finkelstein It is an exciting time to be a restaurant owner. Marketing options to reach customers are limitless. A carefully established brand has more resonance and power than ever before.  Emerging technologies in the area of mobile payment are keeping costs down and transactions moving faster. And the franchise model continues to show its ...
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  • New customers are just a Pokémon Lure away

    July 22, 2016
    By Kavita Sabharwal Pokémon Go, the tremendously popular augmented reality game, was officially released in Canada on July 17. Since then, sidewalks and public spaces near PokéStops have been often overrun by kids and adults alike, all with their heads bent over their phones, trying to catch ‘em all. This craze that has been sweeping the nation ...
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  • Exceeding expectations: David Hannay, Brix & Mortar, Vancouver

    July 11, 2016
    By Sean Moon For Vancouver restaurateur David Hannay and his business partner Patrick Mercer, everything old has become new again. From opening their original restaurant, Brix, in a 1912 heritage building to the recent merging and rebranding of Brix and its next-door sibling, a stylish cocktail lounge called George, Hannay and Mercer seem to have a ...
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  • Online food ordering goes mainstream with delivery apps

    July 5, 2016
    By Sean Beckingham Food delivery services are becoming more popular in Canada, and we’re not just referring to pizza and Chinese take-out. Food delivery apps offer worry-free, hassle-free ways to get a wide range of meals from fast-casual places and popular restaurants. UberEATS entered the market back in February 2015, capitalizing on their successful Uber driving services. ...
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  • Use value-added eggs to save time and money

    June 29, 2016
    By T.R. James Eggs. The world’s most perfect food? Nutritionally, they could be. They’re rich in nutrients like protein and calcium. Plus, they’re virtually indispensable. Can you imagine a world without bacon and eggs?  Pasta? Cake? Didn’t think so. Yes, eggs are amazing but… shell eggs break. Shell eggs have a short shelf life. Shell eggs aren’t ...
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  • Proceed without good employment counsel at your peril

    June 27, 2016
    By Jennifer Mathers McHenry Setting up and running a restaurant is risky, expensive and a heck of a lot of work. I can understand why restaurateurs, both new and experienced, want to avoid unnecessary costs. I can also understand why having an employment lawyer involved in your business when everything is running smoothly can seem like ...
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  • How to address the changing face of foodservice in Canada

    June 14, 2016
    By Geoff Wilson While I was in high school, my father, a high school principal, asked me: “What do you want to study in university?” I responded, “Chemistry or hospitality.” His quick, sage reply was, “Study hospitality. People will always have to eat.” He was right. Canada’s foodservice industry continues to grow, but like many industries, it ...
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  • Five ways to maintain low food costs

    May 3, 2016
    By Jordan Knox Restaurateurs may have started seeing a trend of food costs rising and profit margins shrinking, which puts an increased focus on managing the controllable costs as much as possible. Many costs associated with owning a business are fixed: rent, utilities and to some extent, staffing. The one intangible that can make or break a ...
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  • Restaurant concepts to watch for May

    April 25, 2016
    By Kristin Menas In our first ever ‘concepts to watch,’ we highlight three restaurant concepts that are making an impact on Canadian diners. These original eateries use social media to their benefit, are positioned as fast-casual and offer guests unique experiences. Here’s a look at our top fast-casual restaurant concepts. Mandy’s Instagram: 5,797 followers |Facebook: 4,710 likes Locations: 3 ...
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  • Six ways scheduling software is making employees happier

    April 21, 2016
    By Ryan Fyfe The advent of online scheduling software has been a game-changer for just about every service industry, especially the restaurant business. The time-saving element alone is enough to make purchasing such software an easy decision as far as return on investment is concerned. However, not many talk about the advantages of scheduling software for the ...
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  • Restaurant chains – get ready for B.C. franchise laws

    April 8, 2016
    By Chad Finkelstein Franchise law is a good thing. While that may seem an obvious and self-serving statement coming from a franchise lawyer, one of the reasons that I take satisfaction from my job has to do with the purpose that (I hope) it serves. And that has a lot to do with why franchise law ...
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