October 14, 2025 By David Hopkins
While the restaurant industry has always been challenging, it is particularly difficult for restaurants to make money in today’s economic climate. Food costs are up, tariffs are making supply chains more complicated, and consumer spending is down. That being said, there are three main things that restaurant owners can do to maximize profits ...Read more about this post
October 13, 2025 By Jessica Brill
The foodservice industry has been plagued with labour challenges for years, and while it was certainly highlighted during the pandemic, these days, many operators are still struggling to find the top talent they need. With today’s shrinking labour pool and high turnover rates, more than 60 per cent of operators do not have enough ...Read more about this post
October 10, 2025 With the holidays on the horizon, it’s a great time to start planning for your seasonal staffing needs. With labour shortages and high turnover, competition will be fierce among operators looking to add and manage staff to help through the busiest season.
Starting early means creating a strategy for success, and there are several steps restaurateurs ...Read more about this post
October 3, 2025 Labour is one of the highest restaurant expenses, accounting for between 25 and 35 per cent of total operating costs, and it is a challenge to manage these costs (among everything else) for many of today’s restaurateurs. From hiring to training, scheduling, and retention, managing labour costs is a challenging endeavour for many operators.
However, there ...Read more about this post
September 2, 2025 By Emily McCue Baldeschwiler
Lunch rush hits, orders fly, then, almost without warning, the line eases, the fryer baskets settle, and the back-of-house breathes for a minute. For operators, these pockets of calm are built into the rhythm of the day, allowing teams to reset both mentally and physically, restocking and tidying workstations.
But many operators are ...Read more about this post
July 30, 2025 By Kimberly Flear
Building a culture of care isn’t about quick fixes or surface-level perks; it’s about embedding long-term strategies into the DNA of your business. Not only does a positive transparency foster loyalty, boost employee satisfaction, and encourage productivity, but it’s also great for business.
Setting the tone at the top
A thriving culture begins with intentional, ...Read more about this post
July 29, 2025 Following a challenging first quarter, the outlook for the foodservice industry has operators remaining cautiously optimistic, according to the Restaurants Canada Q2 Quarterly Report, with a projected -0.5 to 0.5 per cent growth in 2025 and a 0.1 to 0.6 per cent decline in 2026.
The report shows that as trade wars continue and economic uncertainty ...Read more about this post
June 16, 2025 By Shannon Walker
The restaurant industry continues to shift its approach to the workplace, as employees scrutinize long hours, unpaid breaks, equitable wages, and more. For forward-thinking restaurants, this shift isn’t just an ethical imperative; it’s a competitive advantage. In an era where labour disputes can hinder a restaurant’s reputation, integrity through transparency has become essential ...Read more about this post
June 2, 2025 By Peter Kunst
Foodservice and hospitality workers often deal with stressors unique to restaurant work, like long hours, high-pressure environments, and strenuous physical demands. Understanding addiction rates among restaurant owners will help implement informed strategies and proactively foster a culture of care.
Almost 17 per cent of workers in the foodservice and hospitality industry report having substance ...Read more about this post
May 8, 2025 Restaurant operators are so busy in their day-to-day that it’s easy to focus on the finer details and lose sight of the big picture. With all the things that need to be done, from scheduling to ordering to managing operations and beyond, it can be tough to stay on top of some of the important ...Read more about this post
April 29, 2025 The evolution of restaurant technology in recent years has included everything from AI to robotics, making futuristic improvements to labour management, service, operations, and beyond. Are you considering adding robotics and automation to your restaurant operations?
Recent studies have shown that consumers are looking for more automation from restaurants in general, believing that restaurant tech provides ...Read more about this post
April 23, 2025 By Nathen Dube
The Canadian hospitality industry is currently facing a significant ongoing challenge with labour shortages, a trend that has been particularly pronounced in recent years. According to Statistics Canada, 63.1 per cent of businesses in the accommodation and food services industry reported experiencing labour shortages in the fourth quarter of 2021, a stark contrast ...Read more about this post
April 9, 2025 By Cindy Mielke
The right talent for your restaurant may not always live in your local area, they may already have a demanding job, it may be off-season, or your schedule may not be as flexible as you’d like. This is especially the case for restaurant chains that need a certain amount of specialization and experience ...Read more about this post
March 26, 2025 Post-pandemic labour shortages have plagued the industry, continuing to pose a challenge to restaurateurs. From hiring to retention, many operators are struggling to meet their targets while delivering on diner expectations. A recent study by 7Shifts reveals the costs and challenges that operators are facing in today’s marketplace, including food inflation (listed as the top ...Read more about this post
March 19, 2025 The current hospitality labour market is challenging as operators try to build their best teams and increase operational efficiency. As labour shortages persist and the busiest season of the year approaches, how can restaurateurs improve hiring to maximize their labour to deliver on guest experience expectations?
Improve your hiring process
Developing a successful hiring process means knowing ...Read more about this post
