• Setting up a successful restaurant payroll

    June 16, 2023
    By Dan Jacobs Payroll can be a struggle for all business owners, but for restaurants, it can be a really complex endeavour, involving much more than just figuring out wages and tips. With today’s labour shortages, getting your payroll on track may mean greater employee satisfaction and increased retention. Simplifying your payroll also means more time ...
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  • Restaurants inch closer to pre-pandemic staffing levels

    June 7, 2023
    As the ongoing struggles from supply chain delays, inflation, and staffing shortages continue, the restaurant industry is slowly on its way to recovery. Studies show that while the restaurant industry remains 2.1 per cent below staffing from pre-pandemic days, 339,000 jobs were added last month, well above the predicted 195,000. This good news comes with ...
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  • Freshen up your restaurant operations for summer

    June 5, 2023
    Is your restaurant prepared for the summer rush that often comes with warmer weather, longer days, and outdoor dining? As most restaurant operators continue to tackle supply chain delays, inflation, and labour challenges, having a summer strategy will put you ahead of your competition and impress your guests. Plan ahead While the season is rapidly approaching, there’s ...
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  • 5 tips to attract and hire the best talent for your patio

    April 25, 2023
    By Matt Parkin As the warmer weather approaches, restaurants are gearing up for the busy patio season. However, finding and hiring qualified staff to meet the increased demand can be a challenging task. In this article, we will discuss five effective staffing strategies to help your restaurant attract and hire the best talent for the patio ...
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  • How ChatGPT can optimize restaurant staffing

    April 10, 2023
    By Matt Parkin As a restaurant manager, one of the key challenges is hiring and training staff efficiently and effectively, and ChatGPT is a tool that can help. In today’s fast-paced restaurant industry, finding ways to save time while preparing staff to handle various situations is crucial to success. One innovative tool that can greatly support ...
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  • Restaurants adapt to address the long-term labour shortage

    March 30, 2023
    The foodservice industry has been fighting the ongoing labour shortage ever since they were allowed to reopen after the pandemic and many of them are preparing to struggle for the long haul. Last year, 25 per cent of restaurateurs were confident that the labour shortage would end in the next six months, however now, 90 ...
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  • Conducting interviews to hire the best candidates

    February 27, 2023
    By Matt Parkin When you’re building your restaurant team, attracting enough quality candidates to your job posting is only half the battle. Once you’ve met the prospective employees, selecting the right candidates to hire from your interviews can be equally challenging. Here are some considerations to get the most out of the interview process and help position ...
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  • Vaulting the staffing hurdles to find a way forward

    February 7, 2023
    By David Hopkins The restaurant industry is facing a significant crisis: staffing. It’s a trend that has been particularly exacerbated over the last several months and, unfortunately, shows little sign of vanishing soon – foodservice operations across the country are struggling to find, hire, and retain staff. ​So, why is this happening, and what can restaurants do ...
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  • 5 strategies to improve retention in your restaurant

    December 23, 2022
    By Matt Parkin Keeping top talent is essential for the success of any restaurant, so focusing on retention is key. High turnover can lead to reduced efficiency, lost productivity, and a negative impact on customer satisfaction. By implementing effective retention strategies, you can keep your best employees engaged and motivated, and improve the overall performance of ...
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  • Is employee burnout hurting your business?

    December 19, 2022
    Following the last few years of struggling to remain open, pivoting their business models, handling supply chain delays, tackling labour shortages, and managing food inflation, it’s safe to say that many in the foodservice industry are experiencing burnout. Despite adding 74,000 foodservice jobs in the summer of 2022, 65 per cent of operators report still not ...
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  • Automated scheduling is a must for your busy season

    December 14, 2022
    By Kris Edwards Restaurants and bars across Canada are prepping for a busy season in the face of many challenges, from labour shortages to the rising cost of ingredients like lettuce. In June 2022, there were 171,715 job vacancies in the foodservice industry, triple the amount of pre-pandemic levels. As a result, restaurant operators are shifting ...
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  • How to communicate effectively with your employees

    December 1, 2022
    By Jessie Oleson Moore Communication is key if you want to have a successful restaurant business. That’s never been more true than today, with the average restaurant turnover rate at an astronomical 70% and employees citing poor communication as the number one reason they leave their jobs. RELATED: 5 skills a restaurant manager needs There’s good news: a little ...
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  • Restaurant staffing tips for the holidays

    November 16, 2022
    By Matt Parkin Restaurant staffing can be a challenge at this time of year. With the supply chain slowdowns, rising menu prices, and the holidays fast approaching, you can’t afford to have your restaurant understaffed. The problem is that the labour market is tight and unemployment is low so there isn’t a huge pool of seasonal ...
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  • 5 skills a restaurant manager needs

    October 24, 2022
    By Megan Prevost Restaurant managers have a heavy responsibility and need certain skills to handle all the moving parts to create an excellent dining experience. Here are five skills a restaurant manager needs to keep their restaurant at the top of its game. Communication Communication is vital to a restaurant’s success, as you might be liaising with employees, ...
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  • How effective scheduling can help reduce your restaurant costs

    October 12, 2022
    For restaurant owners, finding ways to cut costs amid ongoing labour shortages and inflation is the name of the game, and focusing on staffing and effective scheduling can put you in a position to protect your margins. Building a schedule means looking at demand, costs, wages, and availability. It’s a daunting task, but it’s better for ...
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