Staffing

  • Fast-casual kitchen work and training rebounding

    March 31, 2022
    Coming out of 2020, few restaurant types were better prepared for the new normal than quick-service and fast-casual, with their streamlined menus, prominent digital presence, and natural inclination towards off-premises consumption. Sales in these restaurants are trending up, and it appears they are also rebounding fairly well from the labour constraints of the last year. A recent ...
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  • Canadian culinary progress promises a bright future

    March 28, 2022
    By Tom Nightingale After such a damaging and painful two years, how does the Canadian culinary and restaurant industry keep young and talented chefs motivated and keen to build a career in the industry? That just might be the million-dollar question amid the high-profile and lingering talk of a labour crisis and the magnified challenges of kitchen ...
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  • Prices are rising, but technology can help restaurants stay ahead

    March 25, 2022
    By Mo Chaar Canada’s inflation is at its highest level in over three decades and the price of food is skyrocketing, but this news does not mean that restaurants have to suffer. Technology has helped restaurants survive some of the most challenging times in recent history, and this time is no different. Restaurants can use technology ...
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  • Provincial competition law needed to address the power of gig work platforms

    March 18, 2022
    By Vasiliki Bednar and Robin Shaban With the invention of gig-based platforms like Uber and SkipTheDishes, the gig economy has not just become an integral part of the labour industry, but also digital society as well. Along with the meteoric rise in popularity of these platforms, many of these companies have “monopsonies” in their industries. A monopsony ...
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  • B.C. hikes minimum wage, ties it to inflation

    March 15, 2022
    British Columbia has become the first province in Canada to tie its minimum wage to the rate of inflation. B.C. is pushing its minimum wage, already the highest among Canada’s 10 provinces, up from $15.20 to $15.65 an hour starting June 1. The increase is the first to be tied to B.C.’s annual inflation rate, which ...
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  • It’s not just that Canadian restaurant workers have left — many have yet to arrive

    March 15, 2022
    By Maggie Perzyna Recent media reporting about the hospitality industry has been dominated by stories about mass resignations and workers leaving for white-collar jobs. Many sources cite a combination of low wages, instability and the lack of a decent working environment as factors pushing workers out of restaurants and into better paying, more secure jobs. While repeated pandemic ...
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  • Foodservice labour market resurged in February

    March 14, 2022
    The Canadian labour market, and particularly that of the foodservice sector, surged back with significant growth in February 2022. That’s according to the latest data from Statistics Canada, which showed that the Canadian economy added 337,000 jobs last month, offsetting the losses in January by a wide margin. The labour force participation rate rose to 65.4 per ...
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  • Automation can make the restaurant experience better for everyone — not just robots

    March 9, 2022
    By Laurent May In spite of the challenges of the past two years, there is a future for the restaurant business. Automation has a big role to play, but that doesn’t mean good old-fashioned human hospitality is out of style, or ever will be. We need one just as much as we need the other. This industry ...
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  • Ontario may be done with proof of vaccination, but not all restaurants are

    March 4, 2022
    By Tom Nightingale Ontario’s mandatory proof-of-vaccination system was scrapped on March 1. Whatever one thinks of the mandates that had been in place for nearly six months, the fact is that this is another decision made by the government at relatively short notice for one of the most beleaguered industries impacted during the pandemic. “It took some ...
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  • Ontario establishes basic gig workers’ rights including $15 minimum wage

    February 28, 2022
    Ontario has announced “historic” new legislation that would see it become the first province to establish foundational employment standards for app-based gig workers, including extending to them the province’s general minimum wage of $15. The Working for Workers Act 2022 intends to boost protections for digital platform workers who offer rides or deliver food and other items ...
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  • Canada investing in agri-food careers in wake of labour crunch

    February 24, 2022
    Amid the labour shortage that has plagued food production and processing, the governments of Canada and Ontario have announced they are investing up to $4 million to promote agri-food careers. A release says the investment will “help build a strong and competitive agri-food workforce that will ensure people can continue to access the safe and healthy ...
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  • What next for Ontario restaurants at full capacity?

    February 16, 2022
    By Tom Nightingale The rollercoaster that Ontario restaurants have been on throughout the last two years makes Canada’s Wonderland look tame by comparison. Operators and staff have had to get used to drastic shifts to how they can operate, often at short notice, on numerous occasions throughout the pandemic. The latest of those came earlier this week ...
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  • Restaurant management pay rising along with turnover

    February 9, 2022
    While the ongoing conversation around the restaurant staffing crisis has largely focused on kitchen staff and hourly front-of-house team members, it’s worth remembering that the challenges are also felt by restaurant management.  As kitchen and dining room staff turnover increased dramatically throughout 2021, so did that of restaurant management positions. In both limited- and full-service restaurants, ...
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  • Foodservice suffers biggest employment drop since pandemic’s first wave

    February 7, 2022
    The Canadian economy lost 200,000 jobs in January amid stricter public health rules put in place to slow the spread of the Omicron variant of COVID-19, according to Statistics Canada data. As the foodservice industry has come to expect over the last two years, it was hit hardest than most, The decrease marked the largest drop since January ...
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  • Addressing Canada’s continuing labour shortage

    February 1, 2022
    Foodservice’s staffing issues are nothing new, but the circumstances of the last two years have seen it snowball into a full-blown labour shortage. In September 2021, the number of unfilled jobs in the sector in Canada grew to nearly 200,000 vacancies. Restaurants Canada’s Senior Economist Chris Elliott notes that the association realized that the labour shortage ...
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