February 27, 2023 By Matt Parkin When you’re building your restaurant team, attracting enough quality candidates to your job posting is only half the battle. Once you’ve met the prospective employees, selecting the right candidates to hire from your interviews can be equally challenging. Here are some considerations to get the most out of the interview process and help position ...Read more about this post
February 7, 2023 By David Hopkins The restaurant industry is facing a significant crisis: staffing. It’s a trend that has been particularly exacerbated over the last several months and, unfortunately, shows little sign of vanishing soon – foodservice operations across the country are struggling to find, hire, and retain staff. So, why is this happening, and what can restaurants do ...Read more about this post
December 23, 2022 By Matt Parkin Keeping top talent is essential for the success of any restaurant, so focusing on retention is key. High turnover can lead to reduced efficiency, lost productivity, and a negative impact on customer satisfaction. By implementing effective retention strategies, you can keep your best employees engaged and motivated, and improve the overall performance of ...Read more about this post
December 19, 2022 Following the last few years of struggling to remain open, pivoting their business models, handling supply chain delays, tackling labour shortages, and managing food inflation, it’s safe to say that many in the foodservice industry are experiencing burnout. Despite adding 74,000 foodservice jobs in the summer of 2022, 65 per cent of operators report still not ...Read more about this post
December 14, 2022 By Kris Edwards Restaurants and bars across Canada are prepping for a busy season in the face of many challenges, from labour shortages to the rising cost of ingredients like lettuce. In June 2022, there were 171,715 job vacancies in the foodservice industry, triple the amount of pre-pandemic levels. As a result, restaurant operators are shifting ...Read more about this post
December 1, 2022 By Jessie Oleson Moore Communication is key if you want to have a successful restaurant business. That’s never been more true than today, with the average restaurant turnover rate at an astronomical 70% and employees citing poor communication as the number one reason they leave their jobs. RELATED: 5 skills a restaurant manager needs There’s good news: a little ...Read more about this post
November 16, 2022 By Matt Parkin Restaurant staffing can be a challenge at this time of year. With the supply chain slowdowns, rising menu prices, and the holidays fast approaching, you can’t afford to have your restaurant understaffed. The problem is that the labour market is tight and unemployment is low so there isn’t a huge pool of seasonal ...Read more about this post
October 24, 2022 By Megan Prevost Restaurant managers have a heavy responsibility and need certain skills to handle all the moving parts to create an excellent dining experience. Here are five skills a restaurant manager needs to keep their restaurant at the top of its game. Communication Communication is vital to a restaurant’s success, as you might be liaising with employees, ...Read more about this post
October 12, 2022 For restaurant owners, finding ways to cut costs amid ongoing labour shortages and inflation is the name of the game, and focusing on staffing and effective scheduling can put you in a position to protect your margins. Building a schedule means looking at demand, costs, wages, and availability. It’s a daunting task, but it’s better for ...Read more about this post
October 7, 2022 By Matt Parkin It’s not easy being a general manager or a head chef and dealing with supply chain shortages, rising food and menu prices, and a tight labour market. Here are five strategies to help you fill your open positions faster so you can focus on other important aspects of your role. Level your expectations With the recent ...Read more about this post
October 3, 2022 Ask many experts and they will say that foodservice — despite the pain of the pandemic, inflation, staffing crises, and other problems — is in the middle of a great leap forward in technological advancement right now. Automation in the kitchen, the dining room, and beyond is propelling an evolution of the way restaurants do ...Read more about this post
September 28, 2022 By Yasmine Mustafa The hospitality industry can be very lucrative for people at all levels of the business. However, many companies in the industry struggle to comply with the workplace safety and health standards required of them, something that has taken on increased importance against the pandemic backdrop. Ultimately, lack of compliance can lead to a ...Read more about this post
September 8, 2022 Are you scanning resumes, making calls, and scheduling interviews, but dealing with daily no-shows? Being ghosted by prospective employees is a common challenge for restaurateurs. Recent studies indicate that restaurants and bars are about 600,000 jobs short of pre-pandemic levels, so getting past the interview stage is crucial to hiring – and keeping – a ...Read more about this post
September 7, 2022 As restaurateurs continue to struggle with post-pandemic labour shortage, business owners are looking for new recruiting strategies and ways to combat employee turnover. According to David MacDonald, senior economist for the Canadian Centre for Policy Alternatives, it’s not a labour shortage we’re facing, it’s a wage shortage. Competition for good candidates is fierce, and restaurateurs ...Read more about this post
August 30, 2022 By Nick Warrick Staff members in the hospitality industry have a critical role in providing a positive customer experience. These employees represent your brand, whether they work in the background or have face-to-face customer interactions. The clothing your staff wears creates a lasting first impression for your guests. Choosing custom uniforms at your location makes a ...Read more about this post
