Staffing

  • It’s not just that Canadian restaurant workers have left — many have yet to arrive

    March 15, 2022
    By Maggie Perzyna Recent media reporting about the hospitality industry has been dominated by stories about mass resignations and workers leaving for white-collar jobs. Many sources cite a combination of low wages, instability and the lack of a decent working environment as factors pushing workers out of restaurants and into better paying, more secure jobs. While repeated pandemic ...
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  • Foodservice labour market resurged in February

    March 14, 2022
    The Canadian labour market, and particularly that of the foodservice sector, surged back with significant growth in February 2022. That’s according to the latest data from Statistics Canada, which showed that the Canadian economy added 337,000 jobs last month, offsetting the losses in January by a wide margin. The labour force participation rate rose to 65.4 per ...
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  • Automation can make the restaurant experience better for everyone — not just robots

    March 9, 2022
    By Laurent May In spite of the challenges of the past two years, there is a future for the restaurant business. Automation has a big role to play, but that doesn’t mean good old-fashioned human hospitality is out of style, or ever will be. We need one just as much as we need the other. This industry ...
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  • Ontario may be done with proof of vaccination, but not all restaurants are

    March 4, 2022
    By Tom Nightingale Ontario’s mandatory proof-of-vaccination system was scrapped on March 1. Whatever one thinks of the mandates that had been in place for nearly six months, the fact is that this is another decision made by the government at relatively short notice for one of the most beleaguered industries impacted during the pandemic. “It took some ...
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  • Ontario establishes basic gig workers’ rights including $15 minimum wage

    February 28, 2022
    Ontario has announced “historic” new legislation that would see it become the first province to establish foundational employment standards for app-based gig workers, including extending to them the province’s general minimum wage of $15. The Working for Workers Act 2022 intends to boost protections for digital platform workers who offer rides or deliver food and other items ...
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  • Canada investing in agri-food careers in wake of labour crunch

    February 24, 2022
    Amid the labour shortage that has plagued food production and processing, the governments of Canada and Ontario have announced they are investing up to $4 million to promote agri-food careers. A release says the investment will “help build a strong and competitive agri-food workforce that will ensure people can continue to access the safe and healthy ...
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  • What next for Ontario restaurants at full capacity?

    February 16, 2022
    By Tom Nightingale The rollercoaster that Ontario restaurants have been on throughout the last two years makes Canada’s Wonderland look tame by comparison. Operators and staff have had to get used to drastic shifts to how they can operate, often at short notice, on numerous occasions throughout the pandemic. The latest of those came earlier this week ...
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  • Restaurant management pay rising along with turnover

    February 9, 2022
    While the ongoing conversation around the restaurant staffing crisis has largely focused on kitchen staff and hourly front-of-house team members, it’s worth remembering that the challenges are also felt by restaurant management.  As kitchen and dining room staff turnover increased dramatically throughout 2021, so did that of restaurant management positions. In both limited- and full-service restaurants, ...
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  • Foodservice suffers biggest employment drop since pandemic’s first wave

    February 7, 2022
    The Canadian economy lost 200,000 jobs in January amid stricter public health rules put in place to slow the spread of the Omicron variant of COVID-19, according to Statistics Canada data. As the foodservice industry has come to expect over the last two years, it was hit hardest than most, The decrease marked the largest drop since January ...
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  • Addressing Canada’s continuing labour shortage

    February 1, 2022
    Foodservice’s staffing issues are nothing new, but the circumstances of the last two years have seen it snowball into a full-blown labour shortage. In September 2021, the number of unfilled jobs in the sector in Canada grew to nearly 200,000 vacancies. Restaurants Canada’s Senior Economist Chris Elliott notes that the association realized that the labour shortage ...
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  • 5 tips for reopening your restaurant in 2022

    January 24, 2022
    By Megan Prevost Over the past two years, sustaining a profitable restaurant has proven difficult. Even some of the best, well-off local shops closed because of the changes in the restaurant industry. With coronavirus restrictions lifting and more people going out to eat, 2022 might be the perfect time for reopening your restaurant.  Many business owners may ...
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  • Food processors request emergency access to foreign workers

    January 19, 2022
    Canadian food industry associations are calling on the federal government to create an “emergency” temporary foreign workers program to address the chronic labour shortages still being seen in the sector. The Canadian Press reports that the group of 10 associations representing the food and beverage processing sector includes Food and Beverage Canada, the Canadian Poultry and Egg Processors ...
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  • In 2022, high-tech solutions can help deal with disruptions

    January 14, 2022
    By Laurent May In the business and tech worlds, the word “disruption” gets tossed around a lot — usually with positive connotations, as when a new innovation changes an industry for the better. The world in general has seen major disruptions over the past couple of years, and not always the good kind. As has been ...
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  • Assessing how restaurant shifts have been changed by COVID-19

    January 3, 2022
    A common topic of discussion in the latter half of 2021 within the foodservice industry was the ongoing labour shortage. That has been well-documented, but what about those staff who have been clocking in to their restaurant shifts throughout the pandemic? COVID-19 hasn’t just caused the workforce to shrink and stretched restaurant operations in both ...
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  • Minimum wage hike presents opportunity for restaurants

    December 8, 2021
    By David Hopkins Ontario’s minimum wage is going up again on January 1, 2022. And this time, unlike in the past, the minimum wage for servers will also rise significantly. It is set to increase almost 20 per cent, from $12.55 to $15 per hour. This comes at a time when most restaurants are trying to ...
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