Solving the labour shortage is tough but, of course, can be done

The labour shortage — “The Great Resignation”, as some have termed it — is continuing at varying levels across North American foodservice. But why is is persisting, and what can be done? A new labour report from TouchBistro and 7shifts found that four in five restaurant operators say they are short at least one position. […]

Fast-casual kitchen work and training rebounding

Coming out of 2020, few restaurant types were better prepared for the new normal than quick-service and fast-casual, with their streamlined menus, prominent digital presence, and natural inclination towards off-premises consumption. Sales in these restaurants are trending up, and it appears they are also rebounding fairly well from the labour constraints of the last year. […]

Assessing how restaurant shifts have been changed by COVID-19

A common topic of discussion in the latter half of 2021 within the foodservice industry was the ongoing labour shortage. That has been well-documented, but what about those staff who have been clocking in to their restaurant shifts throughout the pandemic? COVID-19 hasn’t just caused the workforce to shrink and stretched restaurant operations in both […]

7shifts launches free online restaurant management academy

Restaurant management has always been testing work but in today’s age, it’s an incredibly challenging job. Balancing staff requirements, food costs, and other operational concerns alongside the need to maximize revenues to retain often razor-thin margins is no enviable task. Thankfully, Canadian-based team management company 7shifts has released its new 7shifts Academy, described as a […]

Tip pooling to help restaurateurs simplify tip management

As restaurants continue to navigate the current labour shortage, the topic of tip culture and tip management is under the spotlight. Amid the reopening of indoor dining and customers’ desire to support local businesses during the pandemic, restaurant tips increased by a remarkable 18 per cent in 2021 compared with 2019, reports restaurant team management […]

7shifts surveys 1,000 restaurateurs for 2020 restaurant labour management trends study

Press Release SASKATOON, Saskatchewan and NEW YORK, NY — 7shifts, the leading labour-management platform for restaurants, just released a comprehensive study covering key insights and statistics about the state of the restaurant labour management industry and where it’s headed. The survey was conducted with over 1,000 restaurant managers, owners, and executives across North America and […]

7shifts and Hyr announce partnership to create restaurant staffing solutions

Press Release Today 7shifts and Hyr are announcing a partnership which will help restaurants face their labour struggles head on. Competition among restaurants has always been intense, but today, competition to attract and retain staff has never been so tough. In a recent survey conducted by TouchBistro, 100 per cent of restaurant owners surveyed said […]

7shifts integrates with Koomi to help restaurants reduce labour costs

Press Release 7shifts, the leading restaurant employee scheduling and workforce management platform, today announced its integration with Koomi — a 100 per cent cloud-based POS which fully bridges mobile, online and conventional ordering — to empower quick-service and takeaway restaurants with sales performance insights to make efficient, more profitable labour decisions. The seamless integration combines […]

Scheduling software firm 7shifts launches new app for multi-location restaurants

Press Release 7shifts, which provides cloud-based solutions to help restaurant managers schedule, evaluate, and communicate with their workforce, announced the release of their latest product offering that provides real-time labour intelligence across all locations. The Enterprise Dashboard tracks key metrics such as total sales, labour percentage, sales per labour hour and overtime in real-time. Restaurant […]