The state of play for Canadian foodservice at the end of 2021

As we close out 2021 and approach another new year for Canadian foodservice, Lightspeed’s State of the Hospitality Industry report has shone some light on the current sentiments from restaurant operators and guests. Chief among the conclusions of the report, based on a wide survey of operators and customers in Canada and beyond, was that […]

Many more Canadians saying no to meat during pandemic

Sustainability is a growing concern for Canadian consumers, and one way that is manifesting itself is through an increasing desire to steer clear of meat — or at least to have the choice to do so. A new survey from Impossible Foods conducted by members of the Angus Reid Forum, found that one-quarter (24 per […]

Technomic report shows Canadian burger cravings

The burger has long been a much-craved-for food item in Canada and beyond, and that doesn’t appear to have been changed by the pandemic. Technomic’s new Global Menu Category Report illustrates what consumers in Canada and beyond are looking for in their burger options late in 2021. Prominent among the report’s conclusions is that Canadians […]

Restaurants can capitalize on soaring consumer confidence

By Asad Amin I am a devout foodie. My weekend plans, at times, revolved around which new restaurants had opened in the city or which old haunt I had been craving for a while. Over the past year-and-a-half, that shifted to takeout, delivery, and very few dine-in occasions. As soon as my family and I […]

Canadians want indoor dining, technology, and to support local

Canadians are looking forward to returning to restaurants as long as safety measures are in place finds the 2021 Discerning Diner Report from Angus Reid and Restaurants Canada. In particular, 89 per cent of Canadians are looking forward to eating out with friends and family, with 64 per cent going so far as to say […]

QSR diners prefer engaging with staff over technology

A new white paper from JLL’s Big Red Rooster has suggested that diners still prefer engaging with staff at quick-service restaurants (QSR) to a fully technological experience. Most consumers still prefer working with staff throughout their dining experience, reports the research. Over half (54 per cent) want help navigating the menu, 59 per cent want […]

Preparing yourself for summer reopening & recovery

Canadian consumers are ready to keep supporting restaurants, but managing your margins and elevating guest experience are musts. By Tom Nightingale Canadian foodservice and hospitality is finally getting on the road to healing the deep wounds of COVID-19. On July 16, indoor dining reopens in Ontario for the first time since Easter weekend, a landmark […]

Tipping remains important but are attitudes shifting?

Canadians largely recognize that tipping is becoming increasingly important for the foodservice and hospitality industry amid the devastating impacts of COVID-19. However, there are some signs that attitudes may be changing. Foodservice and hospitality has always relied on tipping to a significant extent. The pandemic, though, is causing something of a reevaluation of how the […]

Predicting post-pandemic food consumption trends

A new report from Deloitte assesses what the future could look like beyond the pandemic when it comes to Canadian food consumption trends. “The conflicted consumer: 2021 food consumer survey” report concludes that beyond the COVID-19 pandemic “food retailers will need to continue demonstrating authenticity, empathy, transparency, and genuine commitment to their communities, the wider world, […]

Technomic study reveals COVID-19 impact on beverages

A new report from Technomic illustrates the impact that the COVID-19 pandemic has had on the beverage category of foodservice. The report is a deliverable of Technomic’s Away-From-Home Beverage Navigator program, which offers a comprehensive assessment of both hot and cold beverage categories, including market sizing, historical tracking, predicted growth, consumer insights, operator responses, major […]