Creative tips for restaurants to stay ahead in 2024

By Graham Campbell As restaurants across Canada continue to rebound from the pandemic, fewer Canadians are dining out amidst inflation and soaring interest hikes. Restaurant operators are left worried about the rising cost of food and supplies and how much of this burden they can reasonably pass onto customers. With nearly half of Canadian restaurants […]

Embrace a nature-inspired design for your restaurant

By Charli Tanner Design trends change all the time, with new concepts emerging, but one of the hottest design trends for restaurants in 2024 is a nature-inspired feel or biophilic design. The word “biophilia” comes from the Greek word “philia,” which means “love of,” so this trend embraces “a love of life and living things.” […]

Creating a soup-er menu for your restaurant

Many guests crave comfort foods during the winter months, and adding soup to your menu can be a simple way to use up kitchen ingredients, provide healthy, lighter meals, and offer something new to your regular guests. Soup is gaining traction as a popular item on social media too, with soup talk up 21.7 per […]

How restaurants can leverage technology to drive loyalty and boost profits

By Mo Chaar The challenges for the restaurant industry seem to be never-ending, with operational costs, labour shortages, pandemic debt, and bankruptcies all on the rise. Recently, Restaurants Canada stated that 50 per cent of Canadian foodservice operators are operating at a loss or just breaking even, compared to only 12 per cent from pre-pandemic […]

What’s trending with QSRs

These days, competition is fierce as QSRs compete with takeout and delivery, convenience stores, gas stations, and most recently, grocery stores. Some QSRs are taking steps to simplify service with kiosks and faster drive-thrus, connecting with customers by going greener, or delivering seasonal LTOs to get guests coming in. With so many options for diners […]

Are higher menu prices the best way to maximize margins?

Although there are signs that inflation is cooling, restaurants are still on the road to recovery, with many continuing to raise their prices to recoup higher costs from rent, food prices, labour, and more. As the end of the year approaches, can restaurants continue to raise prices into 2024 or will consumers start to push […]

Get your restaurant ready for the holidays

The holiday season has arrived, but is your restaurant holiday-ready? From special menus to labour management to your reservation system, getting ahead of the game will help you stay prepared, deliver a positive guest experience, and make the most of your margins. Be proactive, stay organized, and plan for a successful holiday season! Menus Encouraging […]

A look at today’s restaurant landscape

Although there have been many challenges over the last few years, restaurants continue to recover from labour shortages, inflation, and supply chain interruption. With 51 per cent of restaurants operating at a loss, continued rising costs are challenging operators and consumers alike, as businesses and customers try and find balance between today’s revenue and spending. […]

Changes are coming as operators look to exceed customer expectations

As the foodservice industry’s recovery continues, many QSRs are making operational changes to address diner demand, foster loyalty, and keep customers coming back. With such fierce competition, restaurants are stepping up their game, working to improve service and boost the customer experience. McDonald’s recently announced that they plan to remove their automatic drink machines by […]

The future of restaurant loyalty

Loyalty has always been important in the foodservice industry, but it has really taken a front seat in the last few years as restaurants continue to recover and competition remains fierce. Customers are getting savvy about what they are looking for from restaurants, what loyalty programs should look like, and they are voicing their concerns […]