Thriving in an oversaturated restaurant industry

By Jacob Mancini In the vast mosaic of Canada’s culinary scene, a rich palette of flavours, cultures, and restaurants merge to tantalize taste buds and ignite culinary business passions. Sounds delicious, doesn’t it? Yet, beneath the surface lies a pressing issue: we are oversaturated with restaurants. Subsequently, Canada finds itself at a crossroads – on […]

QSRs focusing on personalization to drive loyalty

QSRs are finding themselves with more competition than ever before, as many grocery and convenience stores have started offering hot and cold meal options. As they work to come out on top, they’re focusing on what they can deliver for higher value, increased loyalty, and better service, and personalization may be the answer. Last year, […]

Making your restaurant a Mother’s Day destination

Are you planning a Mother’s Day celebration at your restaurant?  Research shows over half of Canadians (51 per cent) plan on dining out for Mother’s Day this year so it’s a great time to get people in and raise revenues. Mother’s Day brunch is a classic way to celebrate our favourite moms, bringing together families […]

Today’s restaurant guests crave connection

As inflation continues, many restaurateurs are looking for new ways to engage guests and keep them coming back. It turns out that while technology, eatertainment, and great marketing attract customers, good old-fashioned customer service is what earns their loyalty. The number of guests who visit a restaurant weekly has dropped from 38 per cent to […]

Creating a sustainable menu for your restaurant

As sustainability continues to be a top priority for consumers, many are looking to frequent restaurants and businesses that align with their values. While many restaurants are focused on reducing waste, using greener suppliers, and lowering their carbon footprint, a sustainable menu is a win-win for your guests and your business. Restaurant benefits Giving your guests […]

The rise of eatertainment

The foodservice industry has seen many changes in the last few years, but the rise of eatertainment is one trend that looks like it is here to stay. Guests are looking for more from their restaurant visits, and that means adding value with an exceptional experience – that’s eatertainment. While not a strictly new concept […]

Can geofencing help operators get ahead?

Geofencing is a marketing tool using GPS tracking that’s designed to target specific geographic areas to deliver personalized, location-based content to the audience. This could include anything from announcements to special offers or incentives from restaurants to local customers. There are several ways that restaurants can use geofencing to analyze traffic data and patterns, increase […]

Creative tips for restaurants to stay ahead in 2024

By Graham Campbell As restaurants across Canada continue to rebound from the pandemic, fewer Canadians are dining out amidst inflation and soaring interest hikes. Restaurant operators are left worried about the rising cost of food and supplies and how much of this burden they can reasonably pass onto customers. With nearly half of Canadian restaurants […]

Embrace a nature-inspired design for your restaurant

By Charli Tanner Design trends change all the time, with new concepts emerging, but one of the hottest design trends for restaurants in 2024 is a nature-inspired feel or biophilic design. The word “biophilia” comes from the Greek word “philia,” which means “love of,” so this trend embraces “a love of life and living things.” […]

Creating a soup-er menu for your restaurant

Many guests crave comfort foods during the winter months, and adding soup to your menu can be a simple way to use up kitchen ingredients, provide healthy, lighter meals, and offer something new to your regular guests. Soup is gaining traction as a popular item on social media too, with soup talk up 21.7 per […]