By Dawn Castell In the bustling restaurant industry where competition is fierce, standout customer service can make all the difference to your brand and bottom line. Service is the secret ingredient that makes a meal a memorable experience, turning many first-time visitors into regular, returning guests. Technology can help elevate service and make it the […]
By Dawn Castell Is territory management part of your restaurant strategy? For restaurateurs, the way we navigate and oversee our territory can affect our success or failure. It’s more than just selecting a successful spot to set up shop; it’s about intimately connecting with the local community and ensuring that our brand is clear in […]
By Dawn Castell As restaurants wade through the intricate world of food delivery services, metrics manifest as vital companions, guiding operators towards increased efficiency and unmistakable accuracy in operations. But navigating through the sea of data requires a keen eye for pivotal metrics that truly steer the course towards success. RELATED: Choosing a food delivery […]
By Dawn Castell The restaurant industry has always been at the forefront of innovation and adaptation, and today, it stands on the cusp of a technological revolution with the integration of Artificial Intelligence (AI) in customer service. From deciphering customer preferences to tailoring menus offerings, and implementing AI for seamless payment processes, we will delve […]
By Dawn Castell What are Canadian diners looking for when they visit a restaurant and what trends should you add to your menu? Consumers are constantly changing their tastes as they discover new dishes and ingredients, and offering the top trends can help you get attention and up that guest experience. To keep your restaurant […]
By Dawn Castell Do you offer gluten-free options on your menu? With consumer dietary needs ever-increasing, it’s important that your menu reflects your customers’ needs. Gluten intolerances are one thing you may want to consider when creating and engineering your menu. What is gluten intolerance? Gluten is a type of protein found in certain grains, […]
