Square launches on-demand delivery in Canada via DoorDash

Financial services company Square has launched on-demand delivery for orders made with Square Online in Canada via DoorDash Drive, DoorDash’s white-label fulfillment platform that powers direct delivery for any business. Canada is the first international market to offer on-demand delivery since Square Online’s U.S. launch in 2020. A Square release notes that given the challenges […]

SkipTheDishes rolls out Skip Express Lane across Canada

SkipTheDishes, Canada’s largest food delivery network, has announced the nationwide expansion of its Skip Express Lane grocery and household item delivery service. The rollout of Skip Express Lane across Canada will see the launch of 38 new fulfillment centres by mid-2022 from coast to coast, delivering local favourites to Canadians in 25 minutes or less. […]

DoorDash introduces DashMart grocery & convenience store

DoorDash is launching a new DashMart concept that offers its partners and customers a far wider range of items delivered to their doors, as well as giving restaurants and merchants the chance to sell retail products and reach more customers in new ways. DashMart is a virtual store that delivers everyday essentials, groceries, and local […]

2021 Canadian restaurant online ordering trends

After a challenging couple of years, restaurateurs have learned how to adapt to keep their doors open and their businesses thriving. The rise of off-premise dining and third-party delivery point to online ordering as a key component of engaging today’s customers with the convenient, fulfilling experiences they crave.  A new report by DoorDash, 2021 Restaurant […]

New Uber membership combines rides, delivery services

Uber has announced it is launching a new membership program called Uber One that combines its rides, grocery, and food delivery services. The membership costs $9.99 a month or $99.99 a year and includes five per cent off eligible rides and delivery orders on food, grocery, alcohol, and more. It also offers an unlimited $0 […]

Delivery aggregators & the costs of convenience

A new report has shed light on the extended effects of the pandemic on food delivery aggregators and third-party delivery apps. The inaugural The Digital Divide, Aggregators: The Cost Of Convenience, a collaborative PYMNTS and Paytronix report, examines the spending habits of restaurant customers in the U.S. It found that many consumers came to rely […]

Third-party apps offer self-delivery options for restaurants

Some third-party delivery apps are adding more flexibility for restaurants by beginning to allow operators to choose whether to use their own in-house delivery staff to complete third-party orders. DoorDash has introduced a “flexible fulfillment” feature to its self-delivery product that it first introduced last year, enabling partner restaurants in Canada and the U.S. to use DoorDash driver […]

DoorDash strengthens delivery worker safety features

As the review of the treatment of food delivery workers continues, DoorDash has launched a new in-app toolkit called SafeDash in the U.S. to provide additional security measures for its “Dashers”. SafeDash, which is powered by security firm ADT, will initially roll out in Chicago, Detroit, Los Angeles, New York, Philadelphia, and San Francisco. All […]

Ontario wants to give food delivery drivers washroom access

The Ontario government has tabled unprecedented legislation that would allow food delivery workers and other couriers to access bathrooms at businesses where they are delivering or picking up items. The legislation, if passed, would apply to couriers and truck drivers as well as food delivery workers. “This is something most people in Ontario take for […]