As the price of fuel continues to increase globally, Canada’s current average cost is about $1.70 per litre. In today’s economy, research shows that 40 per cent of restaurants are operating at a loss, and the cost of fuel could further challenge operators with delivery options. Restaurants that provide their own deliveries may need to […]
While off-premise dining really took off during the pandemic, it’s a trend that’s here to stay. Making up about 75 per cent of all restaurant traffic, accounting for 58 per cent of quick-service and 41 per cent of full-service sales, takeout and delivery are an important part of restaurant operations. Maximize your margins for off-premise […]
Off-premise dining continues to be popular among Canadian diners, with the delivery market predicted to grow another 7.7 per cent by 2030. Whether it’s third-party or through restaurant ordering, delivery is here to stay. What’s important to off-premise diners, and how can restaurants better deliver on their expectations? Here are some stats that may help […]
Today’s consumers are busy, and they are looking for more convenience from their favourite restaurants, as the foodservice landscape continues to evolve. Digital convenience continues to be a priority for diners as their lives remain busy and time stays scarce. Studies show that 54 per cent of Canadian consumers prefer ordering food delivery through third-party […]
As takeout and delivery remain popular options for diners, top trends are emerging that operators can capitalize on as they try to boost sales and engage off-premise customers. From technology to sustainability, timing, and delivery, off-premise dining can be a successful revenue generator for restaurants that get it right. Technology AI has emerged as an […]
By Jose Chavez In the rapidly evolving culinary landscape, the rise of delivery food services has had a profound impact in reshaping the way we think about fast-food. Gone are the days when fast-food simply meant a quick bite at a local diner or drive-thru. Today, the convenience of ordering through an app and having […]
Consumers are looking to connect with businesses that align with their values and sustainability is top of mind for many diners who want to see greener practices from their favourite restaurants. Studies show that 66 per cent of consumers take sustainability into consideration when making a purchase, and diners are willing to pay up to […]
QSRs are finding themselves with more competition than ever before, as many grocery and convenience stores have started offering hot and cold meal options. As they work to come out on top, they’re focusing on what they can deliver for higher value, increased loyalty, and better service, and personalization may be the answer. Last year, […]
By Brittain Brown There’s been a noticeable change in consumer habits across Canada in the post-pandemic landscape. Fueled by a rise in ghost kitchens, third-party delivery apps, and surging inflation impacting supply chains, we’ve seen the emergence of a new consumer archetype: the “hermit consumer,” marked by those who prioritize comfort and convenience by ordering […]
As off-premise dining stays popular among consumers, operators can differentiate themselves and raise the bar on the customer experience with a better online ordering system. According to TouchBistro’s 2024 Diner Trends Report, 31 per cent of Canadians are ordering delivery and takeout every week, and that’s up from 25 per cent in 2022. Today, online […]
