By Mischa Young To say it’s been a rough year for the restaurant industry is an understatement. Restaurants across Canada have suffered immensely from stay-at-home orders, strict in-person seating capacity restrictions, and other lockdown measures induced by the COVID-19 pandemic. Ten per cent of Canada’s independent restaurants have already permanently shut down in light of […]
A new report from digital restaurant platform BentoBox and restaurant discover platform The Infatuation suggests many consumers, particularly the younger demographic use low delivery fees and the offer of promotions and discounts as major deciding factors when it comes to choosing a delivery service. Firstly, the report notes that 74 per cent of U.S. diners […]
Amid widespread debate on the issue during the pandemic, caps on third-party delivery fees are being implemented in an increasing number of Canadian provinces in response to COVID-19. Saskatchewan is the latest province to make the move, capping delivery fees charged to restaurants by third-party apps until the end of April under The Emergency Planning Act. […]
Cena Eats can give control back to you and help you skip today’s high delivery fees and start putting more in your bank account The anxiety of life dominated by the pandemic is already overwhelming. Beyond the pandemic, restaurant businesses are dealing with plunging revenues, high delivery fees, and chances of closing down. However, there […]
Quebec’s latest COVID-19 lockdown will keep bars and restaurants closed until at least February 8, except for curbside pickup and delivery.
Restaurants and operators must be careful not to cede control over customer loyalty as off-premises consumption becomes the norm.
Reports from SkipTheDishes and DoorDash offer insights into 2020’s leading food delivery trends among consumers.
The Canadian Union of Postal Workers says it and app-based delivery workers have grave concerns about the Supporting Local Restaurants Act.
David Segal’s Mad Radish is boldly riffing on the ghost kitchen model, what may be 2020’s defining foodservice concept.
Ghost kitchens, based on setting up facilities focused exclusively on online delivery and takeout orders, are becoming ubiquitous during COVID-19.