Leading your restaurant with strategic clarity

By Doug Radkey Being a leader isn’t easy. It takes a multitude of characteristics to become an innovative, collaborative, and successful leader. Goal-setting, decision-making, and massive amounts of action are vital to rise to the top and it requires vision, self-awareness, collaboration, communication, optimism, and adaptability to lead a team. As a leader, you will […]

Hosting indoor dining with confidence this winter

By Doug Radkey Consumers and restaurant operators alike are hoping and wanting to get back to “normal”, but as the winter months set in and when patios can no longer withstand the drop in temperatures, there is once again a heightened awareness of caution around indoor dining. Pair this with the daily news of increasing […]

Restaurant branding during COVID-19: being memorable

The final chapter of our three-part look at restaurant branding during the pandemic looks at how to build a unique brand identity to stand out in a crowded market. By Doug Radkey Within this series, we’ve learned the importance of a brand guide along with consistent brand messaging, and come to understand the elements of connection […]

Restaurant Branding During COVID-19: Building connection with your community

In Part II of our three-part look at restaurant branding during the pandemic, we assess how operators can build a lasting connection with their community. By Doug Radkey In Part I of this series, the word connection was used often. When you are building or rebuilding the essence of a brand, it is all about the connection […]

Restaurant Branding During COVID-19: Developing your brand guide

In Part I of a new three-part look at restaurant branding during the pandemic, we assess how operators can lay solid marketing foundations By Doug Radkey Hospitality, since the beginning of time, has been about building connections. That right there is not going to change, even with a global pandemic thrown our way. Even though […]