Labour shortage or poor work conditions? Here’s what’s really vexing Canadian restaurants

By Bruce McAdams and Rebecca Gordon Restaurant operators across Canada are struggling to find enough staff to run their operations. This labour crisis has been highly publicized by Canadian media as a “labour shortage.” A recent survey by Restaurants Canada found that 80 per cent of foodservice operators were finding it difficult to hire kitchen […]

Foodservice employment reaches highest level since pre-pandemic

As provinces continue to further reopen their economies and indoor dining returned on a broad scale over the summer, hospitality and foodservice employment rebounded in August. The foodservice and accommodation sector recovered 74,600 jobs in August compared to July, causing overall employment in the sector to increase to 1,067,700 — its highest level since February […]

Restaurants key to restoring Canada’s pre-pandemic employment

It’s not just foodservice that has been suffering a labour shortage. Across numerous industries in Canada, employment levels remain down when compared to before the pandemic. Restaurants could be the key to restoring the balance. “Restaurants are key to bringing Canadians back to work, but precarious conditions over the past 18+ months have created unprecedented […]

Handling the continuing restaurant labour shortage

It’s no secret that there is a restaurant labour shortage going on in the industry right now. Long recognized as a high-intensity, low-margin sector, the effects of the COVID-19 pandemic have pushed many restaurant workers out of the industry, and many seem to have no plans to return. RELATED: The hiring dilemma: Luring restaurant workers […]

Restaurants fear labour shortage will continue

Canada’s restaurant labour shortage, plaguing the industry in recent months as one of the latest effects of the COVID-19 pandemic, could continue for the foreseeable future. That’s according to Restaurants Canada’s latest Restaurant Outlook Survey, which found that the majority of restaurateurs are still finding serious difficulties in hiring staff. The survey, conducted in early […]

The hiring dilemma: Luring restaurant workers amid pandemic damage

Foodservice is facing a staffing crisis as many laid off workers show understandable reluctance to return. So what can operators do? By Tom Nightingale It’s been well-documented that the effects of the COVID-19 pandemic on tight-margin industries like foodservice and hospitality were particularly devastating as closures and numerous restrictions have affected the last 16 months. […]

Foodservice jobs are being lost at almost double the rate of other industries

The data reveals that hospitality and foodservice jobs have been lost at nearly double the rate of those in other industries (62.1 per cent versus the national average of 36.5 per cent).

Employee turnover: Not necessarily a bad thing

By David Hopkins One of our first clients at The Fifteen Group originally contacted us as they were having challenges with making strong profits on strong sales. As we quickly discovered, this was in large part because of difficulty in controlling labour costs. It wasn’t because they weren’t good at managing labour efficiency; it was […]