Keep pests off the menu this winter

By Alice Sinia, Ph.D. As the weather cools, winter months can force unwanted pests inside to stay warm or to overwinter. Food, shelter and water attract pests, and your restaurant offers these resources. As these dirty, nuisance and destructive invaders seek relief from the cold, it’s important that you create a defense and prepare your […]

7shifts secures US$3.5 million in funding to advance scheduling and communication for restaurants

Press release Tandem Capital and Relay Ventures lead the investment in 7shifts, which tripled revenue in 12 months, and in six months doubled the monthly shifts scheduled to two million 7shifts, which is working to transform scheduling, communication, and labor-cost control for more than one million restaurants in North America, has announced that it has secured US$3.5 […]

Get, retain and develop both your employees and guests

By Matt Rolfe Eighty per cent of hospitality owners and managers started their hospitality careers working in the front or back of house. Over time many in our industry rise through the ranks and find themselves leading others rather than doing the work themselves. Does this sound familiar? Was this your journey, or do you […]

Your team: the most important investment you’ll make this year

By Matt Rolfe Technology and innovation have dramatically changed our industry over the last decade and the reality is that the rate of change is accelerating faster than ever before. Whether it is ordering from a touch screen at a McDonald’s, the rapid expansion of online reservation systems, or opting to train and induct staff […]

7shifts raises $1.2M in seed financing

Employee scheduling software provider for restaurants receives funding from Relay Ventures, Globalive Capital, Boost VC, and Tim Draper 7shifts, providers of employee scheduling software for restaurants, has raised C$1.2 million in seed financing. The funding round was led by Relay Ventures, with participation from Globalive Capital, and repeat investors Boost VC and Tim Draper. The […]

McDonald’s Canada hires a record 8,900+ new employees in one day

Press release Company surpasses hiring target by almost 30% during sixth annual National Hiring Day McDonald’s Canada and its franchisees are pleased to welcome more than 8,900 new crew members as a result of its one-day recruitment blitz, breaking its previous record and exceeding the 2016 target goal by 1,920 people or almost 30%. “We […]

Five policies you need to enforce with your restaurant employees

By Diane Chiasson Keeping your employees happy yet making sure they follow all the rules within your operation can be tricky. The key is to spell out all your policies clearly and fairly in your employee handbook (and elsewhere in your operation if necessary via signage). Upon hiring, make sure you go over each and […]

Ten tips to better pricing: Start generating new profits and growth

By Rafi Mohammed, Ph.D Pricing is one of the most powerful – yet underutilized – strategies available to businesses. Illustrating the power of pricing, using data from the National Restaurant Association and Deloitte Restaurant Industry Operations Report, if full-service restaurants raised their prices by just 1 per cent, and demand remained constant, on average their […]