Indeed and OpenTable team up to accelerate U.S. restaurant recovery

Amid an ongoing struggle for labour in the restaurant industry, leading job portal Indeed and OpenTable have joined to launch a month-long hiring initiative specifically aimed at foodservice. According to data from the U.S. National Restaurant Association cited by a press release, the industry has a shortage of over one million workers compared to pre-pandemic […]

Labour shortage or poor work conditions? Here’s what’s really vexing Canadian restaurants

By Bruce McAdams and Rebecca Gordon Restaurant operators across Canada are struggling to find enough staff to run their operations. This labour crisis has been highly publicized by Canadian media as a “labour shortage.” A recent survey by Restaurants Canada found that 80 per cent of foodservice operators were finding it difficult to hire kitchen […]

Handling the continuing restaurant labour shortage

It’s no secret that there is a restaurant labour shortage going on in the industry right now. Long recognized as a high-intensity, low-margin sector, the effects of the COVID-19 pandemic have pushed many restaurant workers out of the industry, and many seem to have no plans to return. RELATED: The hiring dilemma: Luring restaurant workers […]

The hiring dilemma: Luring restaurant workers amid pandemic damage

Foodservice is facing a staffing crisis as many laid off workers show understandable reluctance to return. So what can operators do? By Tom Nightingale It’s been well-documented that the effects of the COVID-19 pandemic on tight-margin industries like foodservice and hospitality were particularly devastating as closures and numerous restrictions have affected the last 16 months. […]

B.C. introduces paid sick leave for workers

Workers in British Columbia will soon have access to a paid sick leave program that will support them to stay home when they are sick during and beyond the COVID-19 pandemic. The legislation introduced on May 11 will also include permanent paid illness leave. Amendments to the Employment Standards Act will bring in three days […]

ICYMI: Ontario workers now eligible for 3 paid sick days

Ontario workers including foodservice and hospitality employees are finally eligible for three paid COVID-19-related sick days under the new government Bill 284, Putting Ontario Workers First. The Bill amended the Employment Standards Act, 2000 (ESA) to require employers to provide employees with up to three paid days of leave related to COVID-19, including: going for […]

Ontario hotel industry urgently requests COVID-19 vaccination

Various Ontario hotel associations have collaborated to send a letter to provincial Public Health Units and government leaders urgently requesting that employees of hotels be given priority COVID-19 vaccination access along with restaurant employees who work at the same property. The Ontario Restaurant, Hotel, and Motel Association notes that “by nature of the business,” hotel […]

Restaurants plan to incentivize vaccinations

Restaurant operators are increasingly looking to incentivize vaccinations for their workers, according to a recent survey. Half (50 per cent) of operators plan to encourage and provide incentives for their employees to get vaccinated against COVID-19, according to a survey from BlackBox Intelligence. Meanwhile, 39 per cent plan to encourage vaccinations but not to provide incentives […]

Six things to remember when designing a new menu

By Jordan Knox In the restaurant industry, things are always changing and evolving as new restaurants and new products are constantly becoming available. To keep up, restaurants need to consistently update their menu offerings, but what is the best way to do this? For most restaurateurs, changing a menu can be a daunting task that […]