QSRs are diversifying their menus to draw in a broader customer base

Many restaurateurs are getting creative with their menus, adding new items, focusing on fresh flavours, and targeting new markets as they continue to compete for attention. Over half of restaurants plan to add LTOs to the menu this year, to up perceived value, and offer guests something new to try and a reason to visit. […]

What customers are looking for from restaurants

By Megan Prevost If customers from 2019 time-traveled to today and stopped in at their favourite restaurants, they would immediately recognize some key differences. Over the past few years, the restaurant industry has morphed, at first changing out of necessity and quickly becoming more of a matter of preference. Because of this ongoing evolution, it […]

5 food holidays to celebrate in November, from nachos to French toast

By Megan Prevost With the end of the year approaching fast, it’s time to celebrate the last of the food holidays in November. Strap in for a sweet month because we’ve got lots of sugary holidays on the docket! Celebrating a food holiday is a great way to introduce new menu items and specials while […]

Fast-food breakfasts are getting a sweet makeover

Two of Canada’s biggest fast-food restaurants are finding their sweet spot, adding some new and exciting items to the most important meal of the day. With the $27 billion fast-food industry ranking second in the Canadian market, and up to 40 per cent of Canadians eating on the go, this trend could prove to be […]

Food is building a new home in the metaverse

What is the metaverse and how do restaurants fit into it? That’s a question the industry is likely to be pondering more and more over the coming months and years. Some experts predict that the augmented reality of the metaverse could eventually become a multibillion-dollar business with the potential to disrupt and even dominate the […]

Quick-service restaurants are shrinking — by design

Digital is the present and the future for quick-service restaurants, and many major chains are refocusing on smaller physical footprints to increase efficiencies and maximize that potential. Tim Hortons’ U.S. restaurants are getting smaller in an attempt to make the most out of a smaller space and speed up build times, said José Cil, CEO of […]

Burger King Canada appoints new president amid shifting focus

Burger King has appointed Tom Curtis, its Chief Operating Officer, as president of its operations in the Americas. Curtis will oversee the chain’s Burger King Canada and Burger King U.S. business.  Curtis, who replaces outgoing Burger King Americas president Chris Finazzo, joined several months ago with 35 years of experience as a franchisee and ultimately […]

Food lockers may be the next big thing in foodservice

By Tom Nightingale The need to pivot and progress within foodservice has never been clearer than it is during the COVID-19 pandemic. Much has already changed. Takeout, already a prominent trend, has exploded in popularity and prominence; more operators have embraced online and mobile ordering and operational technology; and the concept of virtual or ghost […]