Ryerson University’s Brookfield Institute has released a report detailing key ways in which the food retail and grocery industries are changing amid the backdrop of COVID-19. The new report, “Shake-up in Aisle 21: Disruption, Change and Opportunity in Ontario’s Grocery Sector,” concludes that the food retail and grocery industries are transforming at greater speed and […]
More than a year into the pandemic and frontline staff continue to deal with COVID cases in the workplace and aggressive customers. Grocery workers are struggling with heightened stress and anxiety as they remain on the front lines of a surge in COVID-19 infections in Canada’s hot spot areas, industry watchers say. Despite being deemed […]
Empire has expanded its Voilà grocery home shopping offering to Alberta. The launch of “Voilà by Safeway Curbside Pickup” sets the stage for its online grocery home delivery service ultimately coming to the province in 2023. In support of the expansion, a Customer Fulfilment Centre is being built in Rocky View County, just outside of Calgary. […]
Is a grocery code of practice a good idea? That’s the question being discussed at the moment across Canada. Canada’s second-largest grocery retailer, Empire, and an industry group representing food manufacturers recently agreed to a draft grocery code of practice that they say takes aim at unfairness in the market. Food, Health & Consumer Products […]
Longo’s was ranked as the No. 1 grocery retailer in the 2020 Ontario Leger WOW study, with high scores for customer satisfaction and safety.
Press Release Sobeys Inc. announced today that it will remove plastic grocery bags from all Sobeys grocery stores by the end of January 2020. The change will take 225 million plastic grocery bags out of circulation at Sobeys’ 255 locations across Canada each year. The move represents an important first step in the retailer’s journey […]