Writing restaurant job descriptions that will attract talent

Although labour shortages are slowly evening out, many restaurants are still struggling to attract and retain the top talent they need to build the business. Competition is fierce as staffing has certainly been a concern for the foodservice industry in recent years. Although industry has always struggled with attracting and retaining top teams, it’s more […]

Accelerating your hiring process for top restaurant talent

By Matt Parkin As a general manager of a restaurant, you understand the challenges of hiring and retaining top talent in the fast-paced and competitive foodservice industry. Finding great candidates can often be a daunting task, and the hiring process can sometimes be slow and inefficient. In this article, we will discuss why you may […]

How ChatGPT can optimize restaurant staffing

By Matt Parkin As a restaurant manager, one of the key challenges is hiring and training staff efficiently and effectively, and ChatGPT is a tool that can help. In today’s fast-paced restaurant industry, finding ways to save time while preparing staff to handle various situations is crucial to success. One innovative tool that can greatly […]

Restaurants adapt to address the long-term labour shortage

The foodservice industry has been fighting the ongoing labour shortage ever since they were allowed to reopen after the pandemic and many of them are preparing to struggle for the long haul. Last year, 25 per cent of restaurateurs were confident that the labour shortage would end in the next six months, however now, 90 […]

Vaulting the staffing hurdles to find a way forward

By David Hopkins The restaurant industry is facing a significant crisis: staffing. It’s a trend that has been particularly exacerbated over the last several months and, unfortunately, shows little sign of vanishing soon – foodservice operations across the country are struggling to find, hire, and retain staff. ​So, why is this happening, and what can […]

Restaurant staffing tips for the holidays

By Matt Parkin Restaurant staffing can be a challenge at this time of year. With the supply chain slowdowns, rising menu prices, and the holidays fast approaching, you can’t afford to have your restaurant understaffed. The problem is that the labour market is tight and unemployment is low so there isn’t a huge pool of […]

Restaurant hiring: how to minimize interview no-shows

Are you scanning resumes, making calls, and scheduling interviews, but dealing with daily no-shows? Being ghosted by prospective employees is a common challenge for restaurateurs. Recent studies indicate that restaurants and bars are about 600,000 jobs short of pre-pandemic levels, so getting past the interview stage is crucial to hiring – and keeping – a […]

US restaurant hiring rebounding, wages flattening

New statistics from the U.S. Bureau of Labor Statistics suggest that amid the ongoing economic turmoil, the landscape is changing. Restaurants are finding room to hire more workers while wages are levelling out. The new data showed that restaurants and bars increased their pace of hiring in July, adding more staff than they did in […]

Despite labour crisis, 4 in 10 restaurants can’t afford to hire

As the labour crisis continues to plague restaurants, we are reminded yet again that there is no simple solution. Many restaurants are still struggling desperately to maintain a viable level of staffing, and there is no easy answer. The labour pool has shrunk dramatically with many former gig workers leaving the industry, leaving operators to […]

There still simply aren’t enough restaurant workers

Foodservice operators have been doing all they can to attract more restaurant workers but, amid soaring inflation and food costs, measures like hiking wages, introducing benefits, increasing flexibility, and trimming menus just aren’t getting the job done. Canada’s restaurant industry was devastated by two years of shutdowns, repeated layoffs, and strict capacity limits, and about […]