So much technology has emerged to make life easier for restaurateurs, but often once you’ve embraced innovation, it becomes something you rely on. What happens when those tools fail, there’s a glitch, or they don’t do what they are supposed to do? Technology is not foolproof, so operators need a strategy to address any issues […]
By Hamed Arbabi These days, unpredictable interest rates, ongoing labour shortages, supply chain disruption, and the rising cost of living have created a high-pressure environment for many Canadians, including those working in hospitality. Between employees, customers, vendors, and operational third parties, restaurants send and receive money frequently, yet one of the biggest hindrances is the […]
With increased costs, supply chain disruption, and labour shortages, making your restaurant as profitable as possible is paramount to your success. Do you have a revenue management strategy that works for your business? Revenue management is a system where you create win-wins for your customers and your business, offering value while protecting your margins. There […]
BC company, Trendi, is using robotics and innovation to help drive a global food rescue movement By Jessica Brill Can you imagine a world where food is not wasted, where it’s sustainably produced and accessible to everyone? Craig McIntosh and Carissa Campeotto sure can. They’re walking the walk, tapping into their over 45 years of […]
Ask many experts and they will say that foodservice — despite the pain of the pandemic, inflation, staffing crises, and other problems — is in the middle of a great leap forward in technological advancement right now. Automation in the kitchen, the dining room, and beyond is propelling an evolution of the way restaurants do […]
By Brittain Brown The foodservice industry has seen tremendous change over the past year. Diners returned to restaurants in droves, but as if the pandemic wasn’t enough, we also had hospitality labour shortages and decades-high inflation to contend with. While it was a tumultuous time, the one constant for restaurateurs throughout the year is — […]
By Dustin Hassett Now more than ever, restaurateurs are operating in an experience economy. Customers are interacting with competitor brands over multiple channels every hour of every day, and they expect every digital experience to measure up to the Amazons and Ubers of this world. Just like the behemoth tech brands, foodservice businesses need to […]
Foodservice’s embrace of technological solutions was hastened by the COVID-19 pandemic and the economic, safety, and staffing challenges it brought on. But it isn’t just new innovations we’ve seen rise to prominence in the last few years. QR codes, a tool once sidelined, have rebounded in a big way. These days, in the second half […]
Robotics have a prominent place in the present and the future of foodservice, whether it is automated data collection or a burger-flipping robot. Now, Compass Group Canada and SJW Robotics are introducing a 24-hour automated kitchen, which the latter company calls “the world’s first fully autonomous robotic restaurant that cooks made-to-order meals”. The two companies […]
The rapid evolution of technology has long been redefining restaurant consumers’ concept of “normal”. Think of the move from laminated print menus as a standard to QR codes or ordering kiosks. Now, the next step may well be the metaverse. A new Paytronix and PYMNTS Report, The Digital Divide: Technology, The Metaverse, and the Future […]
