In 2022, high-tech solutions can help deal with disruptions

By Laurent May In the business and tech worlds, the word “disruption” gets tossed around a lot — usually with positive connotations, as when a new innovation changes an industry for the better. The world in general has seen major disruptions over the past couple of years, and not always the good kind. As has […]

Cashierless coffee shops: a natural progression?

The unprecedented climate of the last couple of years has expedited the technological advancements that were already being seen in foodservice. Technology is being increasingly utilized to make operations more efficient and to meet the enhanced needs of the consumer in a world when convenience and physical health and safety are top of mind. Now, […]

The importance of TikTok for restaurants: the clock is ticking

Restaurants are on a constant journey to innovate and broaden their reach, and the pandemic has only intensified this need. When it comes to social media, Instagram and other ubiquitous platforms have led the way in recent years, but TikTok for restaurants is becoming increasingly essential. In a day when TikTok has arguably overtaken Instagram […]

Canadian Food Innovation Network programs proving popular

The Canadian Food Innovation Network (CFIN) launched new Food Innovation Challenge and Innovation Booster funding programs in recent weeks, and they’re being met with great enthusiasm. The inaugural programs are connecting with food innovators across Canada and helping food sector leaders find ways to invigorate their businesses through innovation. “As a new organization launching programs amidst both a pandemic and […]

Canada’s first Chipotlane drive-thru opens Oct. 25

After the significant success of its Chipotlane drive-thru lanes in the U.S., Chipotle Mexican Grill is opening its first Canadian Chipotlane on October 25. The Chipotlane drive-thru lane allows customers to pick up digital orders without leaving their cars, placing their order in advance via the Chipotle app or Chipotle website and driving up to […]

Instagram in foodservice: A cross-Canada case study

By Sylvia Tomczak Social media is a big deal for businesses, and foodservice is no exception. After RestoBiz recently took a detailed look into the power of social media in the F&B industry, we wanted to find out how operators across the country have been leveraging the power of Instagram to outstanding effect through various […]

DoorDash Jollibee partner for innovative mobile kitchen concept

International fast-food brand Jollibee and delivery platform DoorDash are debuting a new mobile kitchen in Hamilton, Ont. on Thursday, September 2. A press release says the concept will go beyond the typical ghost kitchen archetype and will serve as a travelling kitchen. The aim is to allow Jollibee to expand its presence in both existing […]

The 360-degree dining experience & the new climate of guest impulse

By Laurent May Restaurants across the country are reopening and the hospitality industry is reemerging in a post-pandemic world. However, guest expectations have shifted as new technology was introduced over the pandemic to keep dining guests comfortable and safe. On-premise guest experience is traditionally guided by the server, as they drive the service from beginning […]

Restaurant technology: What to invest in & what to skip

By Mo Chaar The restaurant industry is an ever-changing technological landscape. The pandemic has shifted guest expectations and restaurants are now required to be tech-savvy and offer online ordering, pay-at-the-table functions, third-party delivery, and more. However, with restaurants already struggling in the current climate, most businesses don’t have the financial resources to invest in expensive […]

Shaping a virtual food market

With foot traffic off the table, finding ways to tap into local community from afar has become vital. By Tom Nightingale Heading down to a local food market is a pastime of choice for many people. The wide variety of produce on offer, coupled with that in-person interaction and the knowledge that you’re contributing to […]