There still simply aren’t enough restaurant workers

Foodservice operators have been doing all they can to attract more restaurant workers but, amid soaring inflation and food costs, measures like hiking wages, introducing benefits, increasing flexibility, and trimming menus just aren’t getting the job done. Canada’s restaurant industry was devastated by two years of shutdowns, repeated layoffs, and strict capacity limits, and about […]

Fast-casual kitchen work and training rebounding

Coming out of 2020, few restaurant types were better prepared for the new normal than quick-service and fast-casual, with their streamlined menus, prominent digital presence, and natural inclination towards off-premises consumption. Sales in these restaurants are trending up, and it appears they are also rebounding fairly well from the labour constraints of the last year. […]

Canadian culinary progress promises a bright future

By Tom Nightingale After such a damaging and painful two years, how does the Canadian culinary and restaurant industry keep young and talented chefs motivated and keen to build a career in the industry? That just might be the million-dollar question amid the high-profile and lingering talk of a labour crisis and the magnified challenges […]

How various operators are tackling staffing challenges

RestoBiz spoke to four owners and operators about the continued effect of the pandemic on labour 21 months into the COVID-19 pandemic and foodservice operators are far from out of the woods. Whereas the first year of the pandemic was characterized by panic, shutdowns, layoffs, and other evolving measures, staffing challenges have been a major […]

Takeout’s toll on restaurant workers, packaging

Takeout has surged in popularity throughout the pandemic. But while the customers are happy and restaurants are surviving, what is the toll on restaurant workers? In tandem with a combination of factors, including dining rooms being closed for long periods, increased technological adoption, and customers’ desire to both continue supporting local restaurants and also attain […]

Staff management doesn’t have to be complicated

In 2021, running employee operations is so much more than just shift scheduling, but solutions like BarSight Restaurant Systems are here to help. Running a restaurant or other foodservice establishment is very different from a typical 9-5 operation. Even before COVID-19, the scope of responsibilities that operators have to juggle on the staffing side alone […]

The hiring dilemma: Luring restaurant workers amid pandemic damage

Foodservice is facing a staffing crisis as many laid off workers show understandable reluctance to return. So what can operators do? By Tom Nightingale It’s been well-documented that the effects of the COVID-19 pandemic on tight-margin industries like foodservice and hospitality were particularly devastating as closures and numerous restrictions have affected the last 16 months. […]

Common accidents in the restaurant industry

By Carola Hicks Though patrons associate them with comfort and enjoyment, restaurants are worksites, with real hazards and accidents that account for about 6.3 per cent of all time-loss claims. A time-loss claim is a claim for time lost due to an injury that results in a short-term disability, a long-term disability, or a fatality. […]