The hidden challenges of training restaurant staff

By Madan Kanala Maintaining food standards and regulatory compliance is paramount in the bustling world of restaurants. However, many establishments struggle to achieve consistency and effectiveness despite implementing staff training programs. This often boils down to three critical factors: variations in staffing levels, high employee turnover rates, and language barriers. Variations in staffing levels In […]

How AI helps restaurants cut costs and improve service

As restaurateurs ready themselves for a busy spring and summer, technology like AI can be helpful in meeting some of the challenges restaurants are facing. Labour shortages, inventory management, and increasing efficiency are all challenges that AI can help operators manage, as they continue to build the bottom line. RELATED: How restaurants can leverage technology […]

A look at today’s restaurant landscape

Although there have been many challenges over the last few years, restaurants continue to recover from labour shortages, inflation, and supply chain interruption. With 51 per cent of restaurants operating at a loss, continued rising costs are challenging operators and consumers alike, as businesses and customers try and find balance between today’s revenue and spending. […]

Will 2024 bring relief to restaurateurs?

The past few years have seen record-breaking inflation, unrelenting labour shortages, and continuing supply chain disruption, as the foodservice industry strives to recover. With some improvement in these conditions recently, is there relief in sight for restaurateurs in the coming year? The first step in looking ahead is understanding the major obstacles and pinpointing potential […]

Restaurants are adding late-night to capture customers

As restaurants strive to build loyalty and boost their bottom lines, some are finding success drawing in a late-night crowd with extended hours. Studies show that there has been 7.5 per cent growth in this daypart during Q2 year-over-year, and it’s becoming a viable source of increased revenues for many restaurants. Pizza Hut has extended […]

Diners are looking for memorable restaurant experiences

As the foodservice industry continues to evolve, studies show that there has been a long-term shift in what customers are looking for when they dine out. Whether it’s as a result of the pandemic or has more to do with spending dollars wisely amid inflation, diners are looking for meaningful, lasting experiences from restaurants. Restaurants […]

Tech talk: the future of restaurants

By Jessica Brill How is today’s technology helping to shape and improve the foodservice industry? As inflation and labour shortages continue to challenge businesses, innovation can play an important role in helping to alleviate some of the stresses that come with managing those persistent challenges. We consulted five industry experts from various leading foodservice sectors, […]

Late-night hours could help boost restaurant revenues

Many restaurants are looking for creative ways to maximize profits, reaching outside of their regular offerings to appeal to more guests and step away from the competition. While some restaurants are decreasing their hours to accommodate labor challenges, others are headed in the opposite direction, adding late-night options instead. RELATED: Shifting consumer spending and its […]

Restaurateurs embrace technology ahead of a looming recession

By Mo Chaar The challenges for Canadian restaurateurs from the last few years continue as we face a possible recession. Inflation has increased costs across the board, placing financial pressure on restaurant guests and operators alike. As a result, restaurateurs face heightened pressures of meeting customer expectations, finding labour, implementing cost-effective ways to meet changing […]

Off-premise dining continues to help restaurant revenues grow

As the seasons change, and restaurants get ready to open their patios and continue to fill their tables, off-premise dining is still in hot demand. Takeout and delivery helped many restaurants survive the pandemic and get back on their feet afterward, and it will continue to help the industry grow well into 2023. It seems […]