Vaulting the staffing hurdles to find a way forward

By David Hopkins The restaurant industry is facing a significant crisis: staffing. It’s a trend that has been particularly exacerbated over the last several months and, unfortunately, shows little sign of vanishing soon – foodservice operations across the country are struggling to find, hire, and retain staff. ​So, why is this happening, and what can […]

Will 2023 bring the foodservice industry closer to recovery?

As the foodservice industry continues to move towards a full recovery, restaurants are gearing up for a challenging 2023. Restaurateurs are not especially optimistic, with only 16 per cent expecting profits to increase and 50 per cent preparing to lose money next year. In an effort to boost bottom lines, over 30 per cent have […]

Automated scheduling is a must for your busy season

By Kris Edwards Restaurants and bars across Canada are prepping for a busy season in the face of many challenges, from labour shortages to the rising cost of ingredients like lettuce. In June 2022, there were 171,715 job vacancies in the foodservice industry, triple the amount of pre-pandemic levels. As a result, restaurant operators are […]

Restaurant staffing tips for the holidays

By Matt Parkin Restaurant staffing can be a challenge at this time of year. With the supply chain slowdowns, rising menu prices, and the holidays fast approaching, you can’t afford to have your restaurant understaffed. The problem is that the labour market is tight and unemployment is low so there isn’t a huge pool of […]

Restaurant catering picks up speed as employees return to work

As businesses continue to recover from the pandemic and employees return to work, the demand for restaurant catering is on the rise. According to ezCater, corporate catering booking sales were up 185 per cent last month over January 2022. That looks set to continue through 2023, too, as businesses resume in-person client meetings, book corporate […]

How effective scheduling can help reduce your restaurant costs

For restaurant owners, finding ways to cut costs amid ongoing labour shortages and inflation is the name of the game, and focusing on staffing and effective scheduling can put you in a position to protect your margins. Building a schedule means looking at demand, costs, wages, and availability. It’s a daunting task, but it’s better […]

5 strategies for your restaurant in today’s labour market

By Matt Parkin It’s not easy being a general manager or a head chef and dealing with supply chain shortages, rising food and menu prices, and a tight labour market. Here are five strategies to help you fill your open positions faster so you can focus on other important aspects of your role. Level your […]

Canadian foodservice industry looking at a slow recovery

As the foodservice industry sees a gradual increase in traffic and sales, what does the road to recovery look like? It’s been a tough few years, with rising food costs, labour shortages, and new work-from-home patterns impacting restaurants’ return to pre-pandemic standards. In a recent webinar, Chris Elliott, senior economist at Restaurants Canada, took a […]

Canadian foodservice industry’s worries will continue into 2023

As labour shortages and inflation continue to rise, is the foodservice industry bouncing back? Full patios, large takeout lines, and long reservation lists seem to indicate that we are back to business as usual, but the numbers tell a slightly different story. In a recent webinar, Chris Elliott, senior economist at Restaurants Canada, took a […]

Consumers are looking to dine with their pets

People love their pets. That’s certainly not a new trend, but what’s rising is consumer interest in pets getting a seat at the (dinner) table. Recent studies show that 39 per cent of consumers like the idea of pet-friendly restaurants and are interested in paying them a visit. Pet ownership grew during the pandemic when […]