Nando’s Canada putting staff and franchisees first

CEO Kevin Lindhorst tells RestoBiz how the chicken specialists have navigated the pain of the pandemic By Tom Nightingale Canada’s hungry public loves chicken, that’s for sure. One of the most versatile of comfort foods and a product that often travels well in this new era of heightened off-premises consumption, chicken – whether fried, roasted, […]

Indeed and OpenTable team up to accelerate U.S. restaurant recovery

Amid an ongoing struggle for labour in the restaurant industry, leading job portal Indeed and OpenTable have joined to launch a month-long hiring initiative specifically aimed at foodservice. According to data from the U.S. National Restaurant Association cited by a press release, the industry has a shortage of over one million workers compared to pre-pandemic […]

Labour shortage or poor work conditions? Here’s what’s really vexing Canadian restaurants

By Bruce McAdams and Rebecca Gordon Restaurant operators across Canada are struggling to find enough staff to run their operations. This labour crisis has been highly publicized by Canadian media as a “labour shortage.” A recent survey by Restaurants Canada found that 80 per cent of foodservice operators were finding it difficult to hire kitchen […]

Restaurants fear labour shortage will continue

Canada’s restaurant labour shortage, plaguing the industry in recent months as one of the latest effects of the COVID-19 pandemic, could continue for the foreseeable future. That’s according to Restaurants Canada’s latest Restaurant Outlook Survey, which found that the majority of restaurateurs are still finding serious difficulties in hiring staff. The survey, conducted in early […]

The hiring dilemma: Luring restaurant workers amid pandemic damage

Foodservice is facing a staffing crisis as many laid off workers show understandable reluctance to return. So what can operators do? By Tom Nightingale It’s been well-documented that the effects of the COVID-19 pandemic on tight-margin industries like foodservice and hospitality were particularly devastating as closures and numerous restrictions have affected the last 16 months. […]

Unifor Metro workers reach tentative deal

Press Release Unifor members of Local 414 have reached a tentative agreement with Metro grocery stores. The new contract covers approximately 4,000 workers at 27 locations across Ontario. “We’re pleased that we were able to make significant gains for our members in this agreement,” said Unifor National President Jerry Dias. “With the claw back of […]

Better Data, Better Summer: Smart use of smart tech can help maximize your restaurant’s seasonal revenue

By David Hopkins The technology landscape is rapidly changing underneath restaurateurs’ feet, and with that shift comes a number of opportunities to not only improve their guest experience, but also their bottom line. Restaurateurs’ physical landscapes have expanded too, if only temporarily. Patios bring more seats, more people and more chances to make money — […]

Foodora couriers announce plans to join Canadian Union of Postal Workers

Press Release Foodora bike and car couriers announced their plans to unionize with the Canadian Union of Postal Workers (CUPW). Foodora is an international, app-based company that facilitates online food ordering and delivery. They have operations in cities across Canada, with Toronto being their largest Canadian market. Foodora charges restaurants 30 percent per order and only pays their […]

Today: Apply for a job at McDonald’s with “Snapplications”

Press Release McDonald’s will be the first brand in Canada to launch “Snapplications,” a one-day virtual hiring event that will allow millions of job seekers to instantly apply for a career at McDonald’s restaurants through the Snapchat app. Today, Snapchat users can find a unique lens that enables them to film a 30-second video capturing why they […]

FCL’s Calgary distribution centre employees ratify new two-tier agreement

Press Release On Monday, Federated Co-operatives Limited (FCL) reached a new four-year agreement with employees at two Calgary distribution centres. More than 330 Home and Building Solutions Distribution Centre and Food Distribution Centre employees represented by Teamsters Local 987 voted 66 per cent in favour of accepting FCL’s latest offer. The agreement includes the introduction of a […]