Changes are coming as operators look to exceed customer expectations

As the foodservice industry’s recovery continues, many QSRs are making operational changes to address diner demand, foster loyalty, and keep customers coming back. With such fierce competition, restaurants are stepping up their game, working to improve service and boost the customer experience. McDonald’s recently announced that they plan to remove their automatic drink machines by […]

Restaurants are adding late-night to capture customers

As restaurants strive to build loyalty and boost their bottom lines, some are finding success drawing in a late-night crowd with extended hours. Studies show that there has been 7.5 per cent growth in this daypart during Q2 year-over-year, and it’s becoming a viable source of increased revenues for many restaurants. Pizza Hut has extended […]

Late-night hours could help boost restaurant revenues

Many restaurants are looking for creative ways to maximize profits, reaching outside of their regular offerings to appeal to more guests and step away from the competition. While some restaurants are decreasing their hours to accommodate labor challenges, others are headed in the opposite direction, adding late-night options instead. RELATED: Shifting consumer spending and its […]

Young Canadians drive non-traditional dining out, but struggle with financial implications

Press Release While traditional meals such as lunch (60 per cent) and dinner (77 per cent) are by far and away the most likely occasions Canadian diners* go out to eat, it seems the country’s youngest consumers are driving interest in non-traditional times for dining out. New research from Mintel reveals that diners aged 18-24 are the […]