Team building and Leadership: Lessons for challenging times

By Matt Rolfe We’re currently in the midst of one of the most challenging times for operators over the last decade. Costs and competition continue to rise and the fight for strong leaders or managers is more aggressive than ever. The key to transitioning through these challenging times is creating a plan and taking action […]

Lamb Weston expands leadership role of Mike Smith

Press release Lamb Weston has announced that Mike Smith, Senior Vice President, Growth & Strategy, will assume leadership of its Foodservice and Retail Business Units. Smith will lead the two business units, which sell fries and other potato products to foodservice distributors and restaurant operators and the company’s retail line of products including Alexia®, Grown […]

A&W Canada announces leadership transition

Susan Senecal to become fifth CEO in A&W’s history as Paul Hollands retires from operations Press release A&W Food Services of Canada Inc. (“A&W” or the” Company”) and A&W Revenue Royalties Income Fund (the “Fund”) (TSX: AW.UN) announced that, effective February 16, 2018, Susan Senecal will become President and CEO, becoming the fifth CEO in the Company’s 62-year history, and the first-ever fully […]

Building your business, one act of exceptional service at a time

By David Swanston Even though Canadian diners are spending more and restaurant visits are on the rise, operators are faced with a growing number of challenges when it comes to trying to improve stagnant revenues. Whether it’s trying to hold on to fickle customers looking for change or simply the reality of an overcrowded foodservice […]

The Global Restaurant Leadership Conference seeks nominations for inaugural Distinction Awards

Press release Winsight, LLC—a leading facilitator of major convenience retailing and foodservice industry networking events—will debut its Global Restaurant Leadership Conference at the JW Marriott Marquis in Dubai, United Arab Emirates from October 10-12. GRLC is the first event of its kind bringing the most progressive operators, U.S. franchisors, international franchisees and the industry’s top suppliers together for […]