The foodservice industry has long been defined by demanding schedules, physically and emotionally taxing work, and a culture that often leaves little room for rest or recovery. Long hours, unpredictable shifts, limited time off, and the challenge of maintaining a healthy work-life balance have contributed to an environment where stress and burnout can thrive. While […]
By Jessica Brill The foodservice industry continues to evolve, adapt, and grow as it responds to ongoing challenges such as labour shortages, mental health concerns, and the need for greater workplace diversity. As these important conversations take place, progressive steps are being taken toward more equitable representation for women. “Early on in my experience, I […]
By Darrah Wolfe Hospitality can feel like a master class in resilience, and the long hours, unpredictable schedules, and constant emotional labour leave many drained. Yet, mental health is often treated as a private concern rather than a workplace priority. As foodservice workers continue to face challenging industry conditions, there is both a price to […]
By Jessica Brill Historically, employees in the foodservice and hospitality industry face unique stressors like long hours, inconsistent scheduling, minimal time off, little to no work-life balance, and often, unhealthy work environments. While these conditions have been highlighted in recent years, the focus on the industry’s culture and mental health crisis has been a long […]
By Peter Kunst Foodservice and hospitality workers often deal with stressors unique to restaurant work, like long hours, high-pressure environments, and strenuous physical demands. Understanding addiction rates among restaurant owners will help implement informed strategies and proactively foster a culture of care. Almost 17 per cent of workers in the foodservice and hospitality industry report […]
Smart Serve Ontario, a registered charity dedicated to responsible liquor sales and service practices, is taking a crucial step towards improving mental health in the hospitality industry with the launch of its new campaign “Smart Serve Cares.” Delivered in partnership with Not 9 to 5, a non-profit that advocates for the mental health of hospitality […]
By Kimberly Flear Hospitality is an industry where the lights never dim, and the energy never fades, filled with people who thrive in the chaos, master the off-hours, live for instant gratification, and dedicate themselves to exceeding the expectations of others. But the truth is, when the shift ends, when the guests have departed, and […]
By Jessica Brill The last few years have certainly taken a toll on the hospitality industry. However, some would argue it wasn’t all doom and gloom, as restaurants adopt technology and review operations to boost efficiency and their bottom lines. Perhaps even more importantly, the pandemic shone a bright and critical light on the working […]
By Tom Nightingale COVID-19 has brought lasting change to the foodservice and hospitality industry, from the way restaurateurs and chefs manage and lead their business to the way they communicate and support their colleagues and staff. That evolution has been a necessary one, fueled in no small part by the ongoing labour crisis – “The […]
By Tom Nightingale Foodservice has been going through something of a technological revolution in recent years, an apparent long-term shift that took another leap forward during the pandemic. Increased digitization and automation bring benefits, such as increased convenience and accessibility, but what it cannot and should not attempt to replace is human connection. Perhaps now, […]
